Global Collision - Boulder


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

68 Reviews

97% Would Recommend
Latest Review about 6 years ago

Matthew K. on 07/18/2011
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Matthew said he rated his overall satisfaction with Global Collision a 4 due to a longer wait period than he thought.
Category: Collision
Service Date: 07/08/2011
Review Created: 07/18/2011
Marcus D. on 07/18/2011
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Marcus said he picked up the vehicle and found a scratch mark on the freshly painted door. The paint does not match and there are some imperfections, but he chose not to elaborate.
Category: Collision
Service Date: 07/05/2011
Review Created: 07/18/2011
Ken M. on 07/13/2011
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Ken said they forgot to service a damper for the door and there was a locking mechanism that wasn't working right for the rear passenger door. They had to reorder parts, so his vehicle was late. He was out of town, so he is unsure exactly how long the delay was. He said he thinks it was maybe 3 days late. Otherwise, they did a good job.
Category: Collision
Service Date: 07/05/2011
Review Created: 07/13/2011
This review was collected via phone interview by Customer Research Inc.
Scott M A. on 07/05/2011
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Scott said he had to return the vehicle a couple of times due to a problem with a part. He chose not to elaborate on what the problem was. It was discovered the part needed to have a bolt attached to it.
Category: Collision
Service Date: 06/13/2011
Review Created: 07/05/2011
This review was collected via phone interview by Customer Research Inc.
Sonam L. on 07/01/2011
Recommended badge inactive Recommended
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Sonam gave a rating of 4 for the overall experience because the process of coordinating a number of family errands, returning the rental vehicle, and traveling 20 to 30 miles picking up the repaired vehicle caused a lot of stress. He said he would not return to this business or recommend it because he lives too far away. He did compliment the good workmanship.
Category: Collision
Service Date: 06/17/2011
Review Created: 07/01/2011
This review was collected via phone interview by Customer Research Inc.
Ralph R. on 06/30/2011
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Ralph said there is one issue that concerns him. There is a noise coming from the right front bumper of the vehicle. He has not contacted them about this yet. Other than that, they did a great job.
Category: Collision
Service Date: 05/23/2011
Review Created: 06/30/2011
This review was collected via phone interview by Customer Research Inc.
Erin M. on 05/18/2011
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Spoke with Thomas. He said they were pretty good. They were efficient.
Category: Collision
Service Date: 05/03/2011
Review Created: 05/18/2011
This review was collected via phone interview by Customer Research Inc.
Paul H. on 04/15/2011
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Paul said the 4 rating is good and that they did a very good job. He said that his vehicle was 1 day late because the business was not satisfied with the job and did it over again.
Category: Collision
Service Date: 04/06/2011
Review Created: 04/15/2011
This review was collected via phone interview by Customer Research Inc.
Janet M. on 04/15/2011
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Sean said his vehicle was dirty on the outside with dirty tires, and a smell inside. A bumper was reassembled incorrectly and there is a ding. He already contacted Rob who invited him to bring his vehicle back in. Since he lives in Longmont, about 15 miles away, it will be hard to return to this business.
Category: Collision
Service Date: 04/14/2011
Review Created: 04/15/2011
This review was collected via phone interview by Customer Research Inc.
Wain S. on 04/15/2011
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Wain said the business did a great job, but he would have liked for the overall price to be half the price.
Category: Collision
Service Date: 04/13/2011
Review Created: 04/15/2011
This review was collected via phone interview by Customer Research Inc.
Fouad H. on 04/12/2011
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Fouad said the vehicle is in good condition, but he said the check engine light came on and it said the vehicle is low on coolant and needs service. He also mentioned that he was not given a promised time and thought the vehicle took too long to get serviced.
Category: Collision
Service Date: 03/29/2011
Review Created: 04/12/2011
This review was collected via phone interview by Customer Research Inc.
Jonathon Z. on 04/07/2011
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Jonathon said he is absolutely satisfied. The business was better than he expected.
Category: Collision
Service Date: 03/31/2011
Review Created: 04/07/2011
This review was collected via phone interview by Customer Research Inc.
Wendy B. on 03/30/2011
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Jake said he rated 4 because Wendy didn't like how the Prius electronic dashboard was cleaned. It wasn't done real well, and it looked kind of dirty and smudged. It may have been the product used.
Category: Collision
Service Date: 03/28/2011
Review Created: 03/30/2011
This review was collected via phone interview by Customer Research Inc.
Danny C. on 03/26/2011
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Danny said the vehicle was not returned in a clean condition, because there was silver paint left on the dash.
Category: Collision
Service Date: 03/18/2011
Review Created: 03/26/2011
This review was collected via phone interview by Customer Research Inc.
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