Global Collision - Greenwood Village

Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

18 Reviews

93% Would Recommend
Latest Review almost 7 years ago

Reviews


JH
Jon H.
CO
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2011 Category: Collision
Jon said he had to return to this business because the seal around the windshield needed to be repaired.

WP
Wendy P.
CO
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2011 Category: Collision
Wendy said her vehicle was three or four days later than promised but she wasn't given a reason for the delay. She mentioned that besides the delay they were great.

ME
Michael E.
CO
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/08/2011 Category: Collision
Michael said that he would not recommend this business to others until they do the work on his vehicle properly. He did not elaborate.

SB
Sheila B.
CO
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Overall Rating 1/5rating 1rating 1rating 1rating 1
08/05/2011 Category: Collision
Sheila said she didn't have the repair done at the Greenwood Village location but did have it done at another Global Collision in Parker City. She rated her experience a 1 because of the bad treatment she received when she went in for the appointment. She made the appointment but it was not recorded. When she showed up, the person made her feel like she had just shown up out of the blue and started a confrontation with her. He even threatened her and basically told her that if she left her vehicle, it would be damaged. He treated her disrespectfully and was way out of line and out of control. She said she talked to the manager and had a talk with this person. She would not recommend them for the reasons previously stated.

JL
Janna L.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2011 Category: Collision
Janna said she had her vehicle was serviced at the Parker location, not Greenwood Village. She also said she knows Eddie, the manager at this business and has always had her vehicle repaired by him.

DS
Diana M S.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2011 Category: Collision
Diana said they were extremely prompted with setting up the appointment time, getting things started, and making sure she received her estimate.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
CO
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/30/2011 Category: Collision
Brad said he was not completely satisfied with the quality of the body work because he had to go back twice already, and he has to go back again for some electrical problems. Everyone at this business was nice, very friendly and willing to help him out.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2011 Category: Collision
Paul said no paint work was done, and the quality of the body work was very good.
This review was collected via phone interview by Customer Research Inc.

2F
2lt Guido A F.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2011 Category: Collision
Guido said his vehicle was very clean and this business did an excellent job. He added that Chris did a very good job, he was very patient and answered all of his questions.
This review was collected via phone interview by Customer Research Inc.

SC
Steven C.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2011 Category: Collision
Steven said everything looks great and there was no set time.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2011 Category: Collision
William said it took 2 days longer than promised. They told them they were fixing a problem with the paint. The employees were great. He had a little problem finding the place because they apparently can't put a sign out front.
This review was collected via phone interview by Customer Research Inc.

TS
Tammy S.
CO
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/06/2011 Category: Collision
Tammy said that she had to take her vehicle back twice to have them fix the problem. She said that both fender and bumpers had to be replaced and when she went to pick up her vehicle she couldn't open the passenger door. The paint job was bad because she can see where they touched it up. She will not recommend because she had to take vehicle back 2 times plus argue the fact that her door did open before she brought her vehicle in.
This review was collected via phone interview by Customer Research Inc.

BF
Brandon F.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2011 Category: Collision
Brandon said he was not satisfied with the appearance of the place of business. It was not very inviting because it was a corner in a garage and it seemed like it was part of the parking lot. He said he would like to see some improvement.
This review was collected via phone interview by Customer Research Inc.

JL
Ji L.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2011 Category: Collision
Ji said that the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2011 Category: Collision
Daniel said that the business found additional damage and his vehicle was two days late. He mentioned that the business did a good job in a timely and professional manner.
This review was collected via phone interview by Customer Research Inc.

AV
Annette V.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2011 Category: Collision
Annette said they were very nice, courteous, and helpful. She also mentioned they got the rental vehicle all set up for her. As of right now everything is fine.
This review was collected via phone interview by Customer Research Inc.

AJ
Allen J.
CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2011 Category: Collision
Spoke with Shawn. He said he didn't go into the place of business his wife did so he can't comment on the appearance. Everything seems to be fine.
This review was collected via phone interview by Customer Research Inc.

JW
Julie W.
CO
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2011 Category: Collision
Julie said that there was no paint work performed on her vehicle. She added that she was happy with the work.
This review was collected via phone interview by Customer Research Inc.

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