Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

290 Reviews

97% Would Recommend
Latest Review almost 4 years ago

Reviews


CM
Cheryl M.
Texas
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Cheryl said the business is awesome.
This review was collected via phone interview by Customer Research Inc.

KC
Kathy C.
Katy, TX
Ford Expedition
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/17/2015 Category: Service
Kathy said this business was supposed to have fixed her air conditioner. It has gotten warm and she has only had her vehicle back two weeks but there is no cool air coming out. She has been using this business for years.
This review was collected via phone interview by Customer Research Inc.

AW
Andrew W.
Brookshire, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Spoke with Randy. He said he has known this business for a while and when he goes to them for service, anything he needs done gets taken care of.
This review was collected via phone interview by Customer Research Inc.

AB
Alberto B.
Katy, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2015 Category: Service
Alberto said they seem like a good facility.
This review was collected via phone interview by Customer Research Inc.

JF
Jacob F.
Texas
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2015 Category: Service
Jacob said this business communicated well with him.
This review was collected via phone interview by Customer Research Inc.

SC
Sonia C.
Katy, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2015 Category: Service
Sonia said the business told her exactly what was needed. They were honest and the service was good. The staff at the front provided good customer service. She was given a ride home. It was a good experience and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

ZL
Zach L.
Texas
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015 Category: Service
Zach said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

BW
BILL W.
Katy, TX
Chrysler Aspen
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2015
Customer is important
The customer service was great even when it took a little longer than they thought.

JC
JAYNE C.
Katy, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2015
Car repair
The service was great. Able to get right to it with no problems. No added repairs or added cost. They did a great job.

CB
CARL B.
Katy, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2015
Oil change and lube
Fast and courteous service. Competent employees.

AH
Allyson H.
Katy, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015 Category: Service
Allyson said this business is very truthful. She appreciates everything they have done.
This review was collected via phone interview by Customer Research Inc.

GA
GEORGE A.
Katy, TX
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2015
Great people and great service.
I always get great service at Golbow's. They always do exactly what I ask and they are always at or below their estimated cost. They ensure my cars are in good shape all the time.

RL
Robert L.
Texas
Ford Pickup Heritage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2015 Category: Service
Robert said they quickly retrieved his vehicle from where it was at. They kept in contact with him throughout the whole process and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Katy, TX
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2015 Category: Service
Daniel said they were able to beat everyone's price for the service. They were understanding with the time line being pushed and they do the work without extra costs.
This review was collected via phone interview by Customer Research Inc.

JS
Jake S.
Katy, TX
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2015 Category: Service
Jake said this business is the most honest in town.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Katy, TX
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2015 Category: Service
Chris said he always takes the vehicles to this business for service. Mac is great.
This review was collected via phone interview by Customer Research Inc.

RV
ROGER V.
Katy, TX
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2015
Great Service
Just plain great

SP
SAM P.
Katy, TX
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2015
Reliable
home town atmosphere
trustworthy and willing to explain all aspects of the repair in plain english

MD
Mike D.
Texas
Mazda Millenia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2015 Category: Service
Mike said the business came and picked his vehicle up, they got the job done and dropped his vehicle off.
This review was collected via phone interview by Customer Research Inc.

BW
BILL W.
Katy, TX
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2015
Service
Did a minor repair and sent home no charge.

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