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Golbow's Garage Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(293 Reviews)
33
Write a Review
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Score Details

5 stars
86%
4 stars
8%
3 stars
2%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
33
Net Promoter Score ®

Business Details

About

We have been in business since 1961,full auto repair, 24 hour wrecker service and obd11 along with dyno motor vehicle inspections. We have been in business since 1961,full auto repair, 24 hour wrecker service and obd11 along with dyno motor vehicle inspections.

Categories
Smog, Towing Service, Windshield Repair
Contact
(281) 492-2761
Closing in 54 minutes
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
21822 Franz Rd Katy, TX 77449
Get Directions
Golbow's Garage Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(293 Reviews)
Write a Review
Recent Reviews
ML
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Mona L.
Houston, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/20/2023
0
Horrible
If i could give a 0, i would. Got my car serviced 11/2021 with an Alternator replacement. 3/25 had to get my car towed back to Golbows, because my car wasn’t running properly and i had to constantly use jumper cables for my car to start up. I called Golbows back and express my concerns, the manager that is no longer working at Golbows was very rude and told me that it was nothing else that they could do. Now it’s 4/20/2023 as i was driving with my little girl in the car, my steering wheel locked up on me. So i got it towed back to Golbows. Now Scott Golbows “the manager” is saying it is the alternator and it needs to be replaced, but he won’t be doing it and that he can tow it to another location. Charge me multiple times for towing services. Scott Golbows, even mentioned the bad review i left for him. I believe that’s really why he decided not to service me or help in any way. Reviews can be edited and changed, but this review will not be. As I’m sitting in my car, waiting outside of Golbows for my car to be towed to be worked on at another location. I just want to mention this is by far the worse experience i have ever received. I recommend going to Charlie’s auto repair. Great service and he’s very helpful.
TA
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Terry A.
Texas City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2022
10
Save the day
My sons car broke down, on the other side of Katy, during trip from SA to TC. Another wrecker service ghosted us after 5hrs of waiting. Chris came thru and had him home within a couple hours of us contacting them.
CW
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C W.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2022
10
Washington (Chevy Camaro)
Totally professional from the time I spoke with Pam up until Eric Garcia picked up my son's car. They provided impeccable customer service and notified me during the process. I would highly recommend them for your towing needs.
CM
Cheryl M.
Texas
Toyota Celica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2015
verified customerVerified Customer
Category: Service
Cheryl said the business is awesome.
Recommended
AW
Andrew W.
Brookshire, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2015
verified customerVerified Customer
Category: Service
Spoke with Randy. He said he has known this business for a while and when he goes to them for service, anything he needs done gets taken care of.
Recommended
KC
Kathy C.
Katy, TX
Ford Expedition
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/17/2015
verified customerVerified Customer
Category: Service
Kathy said this business was supposed to have fixed her air conditioner. It has gotten warm and she has only had her vehicle back two weeks but there is no cool air coming out. She has been using this business for years.
Recommended
JF
Jacob F.
Texas
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2015
verified customerVerified Customer
Category: Service
Jacob said this business communicated well with him.
Recommended
AB
Alberto B.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2015
verified customerVerified Customer
Category: Service
Alberto said they seem like a good facility.
Recommended
SC
Sonia C.
Katy, TX
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2015
verified customerVerified Customer
Category: Service
Sonia said the business told her exactly what was needed. They were honest and the service was good. The staff at the front provided good customer service. She was given a ride home. It was a good experience and the price was reasonable.
Recommended
ZL
Zach L.
Texas
Mitsubishi Galant
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2015
verified customerVerified Customer
Category: Service
Zach said the business provides good service.
Recommended
BW
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BILL W.
Katy, TX
Chrysler Aspen
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2015
verified customerVerified Customer
Customer is important
The customer service was great even when it took a little longer than they thought.
Recommended
JC
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JAYNE C.
Katy, TX
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2015
verified customerVerified Customer
Car repair
The service was great. Able to get right to it with no problems. No added repairs or added cost. They did a great job.
Recommended
CB
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CARL B.
Katy, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2015
verified customerVerified Customer
Oil change and lube
Fast and courteous service. Competent employees.
Recommended
AH
Allyson H.
Katy, TX
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2015
verified customerVerified Customer
Category: Service
Allyson said this business is very truthful. She appreciates everything they have done.
Recommended
GA
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GEORGE A.
Katy, TX
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2015
verified customerVerified Customer
Great people and great service.
I always get great service at Golbow's. They always do exactly what I ask and they are always at or below their estimated cost. They ensure my cars are in good shape all the time.
Recommended
Displaying Review 1 - 15 of 293 in total
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