Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

394 Reviews

97% Would Recommend
Latest Review 10 days ago

Reviews


BD
Barbara D.
Minneapolis, MN
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Barbara said she appreciated how the employees talked to her in a way she could understand and explained everything well. They kept her well informed, were very pleasant, and she can trust them. They didn't do anything without getting her permission first. She suggests that they should keep up the good, honest work. They are honest, trustworthy, and not trying to sell her something she does not need.
This review was collected via phone interview by Customer Research Inc.

YS
Yefim S.
Minnesota
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Yefim said this business was very fast and everything was good. The price was fair. They were excellent and very professional.
This review was collected via phone interview by Customer Research Inc.

RV
Ralph V.
Minneapolis, MN
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Ralph said the business did a great job and he really appreciates how accommodating everyone was.
This review was collected via phone interview by Customer Research Inc.

LT
Lewis T.
Minneapolis, MN
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Lewis said the staff was courteous and professional.
This review was collected via phone interview by Customer Research Inc.

AD
AMY D.
Minneapolis, MN
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Quick as anyone
The tech checked everything out and gave me a few things to watch. The work was done faster than expected and for a lower cost. What's not to like?

SL
Sara L.
Minnesota
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Sara said her experience was great and the staff were easy to work with. Her vehicle was done quickly.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Minneapolis, MN
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mark said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

SG
Steven G.
Minneapolis, MN
Chrysler Town & Country LWB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Steven said the mechanic follows through. He called to make sure everything was all right. He explained to him the warranty his vehicle had. He said the mechanic is friendly and did good work.
This review was collected via phone interview by Customer Research Inc.

CM
Cody M.
Minneapolis, MN
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Cody said he got clear communication and on time delivery.
This review was collected via phone interview by Customer Research Inc.

TP
Trina P.
Minneapolis, MN
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Trina said the staff was really polite, professional, and it was able to get her right in. She is always pleased with the business.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Coos Bay, OR
Ford Ranger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
James said the employees answered his questions but he would have liked the answers to have been more in depth. The work was good.
This review was collected via phone interview by Customer Research Inc.

AN
Alex N.
Minneapolis, MN
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Alex said he dropped his vehicle off with the staff at the facility. They gave him a fair price and got it done in good time. The vehicle runs a lot more smoothly now.
This review was collected via phone interview by Customer Research Inc.

FA
Farrokh A.
Minneapolis, MN
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Farrokh said the service was good. The employees were professional, polite and courteous.
This review was collected via phone interview by Customer Research Inc.

JR
Jayvan R.
Minnesota
Chevrolet Caprice
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Jayvan said he has no complaints.
This review was collected via phone interview by Customer Research Inc.

AW
Alex W.
Minnesota
Nissan Frontier 2WD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Alex said the employees were honest. They provided quick service.
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
Minneapolis, MN
Honda Pilot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Jeff said they were supposed to provide a loaner vehicle, and did not do as they promised.
This review was collected via phone interview by Customer Research Inc.

JF
Jeff F.
Minneapolis, MN
Honda Pilot
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/12/2018
Bad follow up
They broke my car in more than one place. Didn’t fix it and didn’t reimburse or pay to get it fixed.

KK
Keith K.
Minneapolis, MN
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Keith said this business displayed good customer service and was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

TK
Terry K.
Eden Prairie, MN
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Terry said the staff did what he asked, when he asked it to.
This review was collected via phone interview by Customer Research Inc.

CK
Christian K.
Minneapolis, MN
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Christian said his experience was great. The staff who helped him were all courteous, friendly and transparent. They informed him of exactly what they were going to do to his vehicle before they did it. They suggested other services he might be interested in, but didn't try to sell him too hard. As he left, a staff member told him to keep fighting the good fight, which he really appreciated hearing.
This review was collected via phone interview by Customer Research Inc.