Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

446 Reviews

97% Would Recommend
Latest Review 17 days ago

Reviews


MN
Mike N.
Robbinsdale, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Mike said overall, the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

JT
Jeanne T.
Minneapolis, MN
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Great service
I finally brought my car in for the recommended services. I do appreciate the recommendations so that I know what to expect & when & can plan for them! I also don’t mind the email reminders as it’s easy to forget or put off maintenance. As usual, the appointment went according to plan, and the estimated time for the work was accurate, even a bit shorter. Everyone is always pleasant from the cashiers to the service people which makes the whole experience relatively painless. The only wish I have is that they had a “loaner” vehicle. I can’t always get a ride if I have to leave my car for several hours. On the other hand, the fact that Lund’s & Byerlys, Walgreens & Theresa’s restaurant is close helps if I have to wile away a couple of hours.

TO
Tj O.
Brooklyn Center, MN
Oldsmobile Bravada
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2019 Category: Service
TJ said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.

DH
Danette H.
Minneapolis, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Service techs
Never had a problem getting my car in same day or next day.

BW
Bill W.
Ottumwa, IA
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Bill said nobody can be perfect, but they are pretty close to it and he would like to thank them for their professionalism.
This review was collected via phone interview by Customer Research Inc.

MS
Merrill S.
Minneapolis, MN
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Tires
I seem to always get flat tires & Feist has always been there to fix them and quickly, efficiently, and reasonably. I appreciate that in a work ethic!

BJ
Brandon J.
Robbinsdale, MN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Brandon said the staff are good people that are very good at what they do.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Brooklyn Center, MN
Subaru Impreza Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/28/2018
alternator
i had to take the car to another service center to hv them fix what i brought the car in to hv it fixed to the total of 90.00 dollars!!!

Verified Customer
Robbinsdale, MN
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
The best station
I have always been treated well at this station. Every time. The nicest guys work here. Thanks for all you do.

AD
AMY D.
Minneapolis, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Thorough evaluation
The staff provided a thorough and detailed evaluation of my 2002 car. I was able to do some work immediately and defer other work without jeopardizing safety.
The work was done quickly and the actual cost was slightly lower than the estimate, what's not to like?

GL
Grant L.
Robbinsdale, MN
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Grant said the service was good but took longer than he expected.
This review was collected via phone interview by Customer Research Inc.

JP
Joan P.
Minneapolis, MN
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Joan said the business's employees did what she asked of them and they explained things clearly to her, so she understands.
This review was collected via phone interview by Customer Research Inc.

HC
Helen C.
Minneapolis, MN
Ford Taurus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/08/2018 Category: Service
Helen said she was given an estimate that was way over what her regular mechanic would charge. She stated she would not recommend, because she was overcharged.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Minnesota
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2018 Category: Service
Andrew said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

HE
Hilmere E.
Minneapolis, MN
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Spoke with Hilmere's wife. She said the business's employees do wonderful work and they are great people. They are professional and kind. They will be having 4 new tires put on next Monday, and she stated she knows it will be a good experience. By all means, she would recommend them.
This review was collected via phone interview by Customer Research Inc.

MT
Micheal T.
Robbinsdale, MN
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
They're friendly- remember us and our car from visit to visit
Above

MS
Marilyn S.
Robbinsdale, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Marilyn said they have been quite good to her and they do what is necessary.
This review was collected via phone interview by Customer Research Inc.

TK
Tyler K.
Minneapolis, MN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Tyler said the service was good.
This review was collected via phone interview by Customer Research Inc.

KK
Kristen K.
Minneapolis, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Kristen said the people are very nice and kind that work at this business. Rich and JP were awesome. Choosing a place where the personnel are friendly and respectful makes all of the difference with a repair facility, and that is why she chose this business.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
Minneapolis, MN
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Lisa said they were easy to deal with and prompt. Everything was explained to her.
This review was collected via phone interview by Customer Research Inc.