Great Lakes Auto Repair Service

Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

181 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 months ago

Reviews


DF
Dave F.
Waterford, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018
Blown Out Tires Via Potholes
Had the entire right side tires of my car blown out this morning thanks to our wonderful Oakland Country roads. Fortunately it happened directly in front of Great Lakes. I called later and they were able to get the correct tires and replace them in a day. Great, friendly service!!

LB
Latanya B.
Pontiac, MI
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
Latanya said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TS
Tracy S.
Pontiac, MI
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Tracy said this business was recommended to him and Beth by her brother. The vehicle is operating great. The service is excellent. They did an excellent job. The experience, overall, was excellent.
This review was collected via phone interview by Customer Research Inc.

SW
Stephanie W.
Pontiac, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Stephanie said the staff is awesome. They did a great job and fixed everything wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Malinda M.
Pontiac, MI
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Malinda said the business was really understanding about the cost and tried to help her out.
This review was collected via phone interview by Customer Research Inc.

VL
Valentine L.
Pontiac, MI
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Valentine said the staff got the job done fast. He had no problems and he recommends this facility, 100 percent.
This review was collected via phone interview by Customer Research Inc.

RJ
Richard J.
Pontiac, MI
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Richard said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

IS
Isaiah S.
Pontiac, MI
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Isaiah said the staff at the business was very informative and the service was quick.
This review was collected via phone interview by Customer Research Inc.

DM
Derrick M.
Pontiac, MI
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Derrick said he dropped off his vehicle at the business. The employees were courteous with him. They took his information and offered him a ride. They called him 45 minutes later to let him know what was going on with his vehicle. He stated he didn't feel pressured by them, and they didn't try to sell him anything else. He stated he felt very comfortable. The prices were just right. Everything was good.
This review was collected via phone interview by Customer Research Inc.

TP
TANESIA P.
Pontiac, MI
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
Service
The service is great! And Matt at the front desk is one of the best!

RJ
Rob J.
Pontiac, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Rob said the business did good work.
This review was collected via phone interview by Customer Research Inc.

DN
Dan N.
Waterford, MI
Chevrolet Cruze
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Dan said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.

KM
Kelly M.
West Bloomfield, MI
Chevrolet Aveo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Kelly said the service was great, but the employees may have accidentally broke the cigarette lighter.
This review was collected via phone interview by Customer Research Inc.

LT
Lawrence T.
Lansing, MI
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Spoke with Lawrence's mother. She said they were very satisfied with the business. The gentleman was personable, and she stated he made her feel comfortable and important.
This review was collected via phone interview by Customer Research Inc.

DP
Donald P.
Clarkston, MI
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Donald said the business did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

RC
RODGER C.
Pontiac, MI
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
reliable, excellent service
I have been there with my 2003 Saturn. Work is done quickly on my vehicle, with excellent results. Matt always keeps me well informed of the progress and costs related to my vehicle. I commend him and his staff and rate them with 5 stars.

MS
Marquetta S.
Pontiac, MI
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Marquetta said the employees were helpful and communicated well. They answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Huntington Woods, MI
Subaru Impreza Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Steve said Matt is an exemplary employee. The business was fast and the prices were fair.
This review was collected via phone interview by Customer Research Inc.

GW
Gabrielle W.
Auburn Hills, MI
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Gabrielle said the business got her vehicle in super fast, and performed the service super fast. The vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

CC
Cornelius C.
Pontiac, MI
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Cornelius said the business is a little expensive, but everything is working very well
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 181 in total