Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

361 Reviews

100% Would Recommend
Latest Review about 22 hours ago

Reviews


MZ
Meiru Z.
Malvern, PA
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Spoke with Yuejia. He said when they dropped off the vehicle, the facility did not offer shuttle service, but he thanks them for the honest service.
This review was collected via phone interview by Customer Research Inc.

JW
Jason W.
West Chester, PA
Toyota 4Runner
Verified
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09/19/2018
Best bang for your buck-Quality work
Best bang for your buck-Quality work, nice staff, work done quickly and in professional manner, would highly recommend!

MP
Marissa P.
Berwyn, PA
Toyota Corolla
Verified
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09/18/2018 Category: Service
Spoke with Trevor. He said the business is convenient. John and the mechanics are extremely nice and they fixed his problem in no time. They called him and the work was done well. John is a straight-shooter. The whole family uses this facility. It is a great place.
This review was collected via phone interview by Customer Research Inc.

GC
Ginny C.
Malvern, PA
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Ginny said the business did what she asked them to do.
This review was collected via phone interview by Customer Research Inc.

RD
Rakesh D.
Wayne, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Rakesh said he was very happy. John was very clear in what he was doing at this business.
This review was collected via phone interview by Customer Research Inc.

ML
Minh L.
Wayne, PA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Minh Le said he has used them for years.
This review was collected via phone interview by Customer Research Inc.

SW
Stephen W.
Havertown, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Steve said he appreciates their honesty and dependability which is rare in the auto repair industry.
This review was collected via phone interview by Customer Research Inc.

CR
CHUCK R.
Mount Laurel, NJ
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Honest assessment of repairs; only what's needed. Shuttle service
John and his crew have servicing my car for years. I bring him my car in the morning, they shuttle me back to work, do the repairs while I'm there and don't need the car, and then pick me up at the end of the day! It is incredibly convenient. I also completely trust him when he tells me about something that needs repair, I never feel like he's just trying to get as much money out of me as he can, like the service departments at car dealers.

MC
MORRIS C.
Malvern, PA
INFINITI FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great service as always !
Great service as always !

DM
David M.
Malvern, PA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
David said that he has been using the place for twenty four years.
This review was collected via phone interview by Customer Research Inc.

SP
Shahram P.
Philadelphia, PA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Shahram said the employees were kind. They work with high integrity. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

AB
Abhinau B.
Malvern, PA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Abhinau said they helped with finding out was wrong with a used vehicle he had just bought and fixed everything for him.
This review was collected via phone interview by Customer Research Inc.

RP
Rajendra P.
Malvern, PA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Rajendra said he was very happy with the way he was treated and the way the work turned out. He also said he was able to fill out the paperwork on his own time.
This review was collected via phone interview by Customer Research Inc.

DV
DAVID V.
Phoenixville, PA
Ford Escape
Verified
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08/16/2018
Excellent
I took my car in on short notice and John's team completed the job without a problem . Well done !

CF
Chip F.
Wayne, PA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Chip said he has always had good experiences with them. They are reasonable and accommodating.
This review was collected via phone interview by Customer Research Inc.

DB
Damon B.
Pennsylvania
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Damon said the business fixed his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
Columbia, SC
Honda Civic
Verified
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08/09/2018 Category: Service
Charles said everything worked out great.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Lititz, PA
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Robert said the business did a complete job..
This review was collected via phone interview by Customer Research Inc.

PH
PATRICIA H.
West Chester, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Always take care of my car and me with superior work and great prices
John and the team at Great Valley Auto are fantastic at what they do. John always provides estimate of work needed, recommendations, and looks out for what's needed next time. Being a single woman who works close by, having them drive with me to work and then take car back is a huge bonus. They are really just great people, John, Pam who does the office work, and the crew in the bays. They keep overhead low to pass on good prices to customers. And they have regular ValPack coupons that come in really handy for routine maintenance. As long as I work in Malvern area, I am going to stay loyal GVA customer.

MS
Mark S.
Malvern, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Mark said the business does a great job. John is always good to him.
This review was collected via phone interview by Customer Research Inc.