Greg's Automotive Service and Tire


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

760 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.8571429/5Overall Rating 3.8571429/5Overall Rating 3.8571429/5rating 3.8571429rating 3.8571429
Original
Overall Rating 2.1428557/5Overall Rating 2.1428557/5rating 2.1428557rating 2.1428557rating 2.1428557
99% Would Recommend
Latest Review about 24 hours ago
DELISSA F. on 12/15/2017
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"The real deal"
Greg's Automotive Service and Tile has been truly a pleasant experience. The owner and the staff were wonderful, informative, sincere and genuine. This is the ONLY automobile shop to where I received this kind of outstanding service. Even though my vehicle was in the shop for longer than I would have liked(out of their control, due to some parts that were shipped for repair), I felt confident and assured my vehicle was going to be returned fixed as if it was their own vehicles. They went the 'extra mile' to make sure my vehicle was good to go, which means everything to me.

Not knowing much about vehicles can make it very scary taking it in to a shop and not know the outcome. They were very straight forward, gave honest quotes, and kept me informed of any changes.

I am forever a customer of Greg's Automotive Service and Tire. I can's say enough good things about them!
Vehicle: Ford Escape
Service Date: 12/01/2017
Review Created: 12/15/2017 06:57 AM
CHRIS G. on 12/15/2017
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"It really is that good!"
Customer Service is one of a kind. Thoughtful, trust worthy and dependable. Would trust no one else with the safety and security of my family. Thank you guys!
Vehicle: Pontiac G6
Service Date: 12/13/2017
Review Created: 12/15/2017 12:21 AM
SUSIE T. on 12/14/2017
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"Knowledgeable, Professional, Dependable."
Had a nail in the tire, in a pinch had to go to another shop for fixing. That shop told us we needed new tires & wanted us to come back. Went to see the guys at Greg's. No new tires needed. All is good. Keep calm and Greg's the One..
Vehicle: Ford Explorer Sport Trac
Service Date: 12/14/2017
Review Created: 12/14/2017 10:46 PM
Scot N. on 11/29/2017
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Scot said the work was good at the business, and he would like to thank them.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 11/15/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 12/07/2017

Thank you Scot for taking the time to answer the survey to let us know were doing a excellent job. If for some reason the service is not the way it should be please let me know.

Thank you 
  Greg Lusby
Greg L., owner at Greg's Automotive Service and Tire responded on 12/07/2017

Thank you Scot for taking the time to answer the survey to let us know were doing a excellent job. If for some reason the service is not the way it should be please let me know.

Thank you 
  Greg Lusby
ROGER G. on 11/26/2017
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"Engine rebuild"
Recently had to have the engine in my 1969 Mustang Grande rebuilt. In addition I had to replace the transmission housing for the FMX transmission. Although there were some delays over all I am quite happy with the results. Greg's Auto bend over backwards to ensure the job was done right. I will say the delays were not caused by Greg's Auto and there was nothing they could do to prevent the delays. I would highly recommend Greg's Automotive and Tire.
Vehicle: Ford Mustang
Service Date: 11/02/2017
Review Created: 11/26/2017 02:34 PM
Greg L., owner at Greg's Automotive Service and Tire responded on 12/07/2017

Thank you Roger, we appreciate you sir.

Thank you 
  Greg Lusby
Kim H. on 11/24/2017
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Kim said Courtney was very nice and helpful. Courtney is knowledgeable and she is a very good representative of this business.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 12/07/2017

Thank you Kim for letting us know were doing a good job, if for some reason the service changes please let me know.

Thank you 
  Greg Lusby
Marshall D. on 11/20/2017
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Marshall said he appreciates the service provided by this business.
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 12/07/2017

Thank you Marshall, and we appreciate you sir. Please let us know if we can ever do better.

Thank you 
  Greg Lusby
TAMI S. on 11/18/2017
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"Greg goes above and beyond!"
Greg goes above and beyond! Reliable work and reasonable prices.
Vehicle: Dodge Grand Caravan
Service Date: 11/17/2017
Review Created: 11/18/2017 11:20 PM
Greg L., owner at Greg's Automotive Service and Tire responded on 11/20/2017

Thank you Tami, we definitely always try. But if not please call us.

Thank you 
  Greg Lusby
Jeremy H. on 11/17/2017
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Spoke with Tracey. She said the facility was quick to get her vehicle in and out.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 12/07/2017

Thank you Tracey, please let us know if we can be of further assistance.

Thank you 
  Greg Lusby
BILL W. on 11/16/2017
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"On the road again, I can't wait to get on the road again.....making music with my radio friends."
On the road again, I can't wait to get on the road again.....making music with my radio friends. AND darn glad to know my oil is changed and I have FOUR brand new tires....helping me ROLL! Thank's TEAM at Greg's Automotive for a great service and reasonable prices and service with a smile! Hope I don't see you for a while (financially only) :):):)!!!!
Vehicle: Chevrolet Impala
Service Date: 11/14/2017
Review Created: 11/16/2017 07:11 AM
Greg L., owner at Greg's Automotive Service and Tire responded on 11/20/2017

Thank you Billie Nelson, we appreciate you sir.

Thank you 
  Greg Lusby
Annetta H. on 11/11/2017
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Annetta said the staff were good.
Vehicle: Chevrolet Classic
Category: Service
Service Date: 11/06/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 11/20/2017

Thanks Annetta.

Thank you 
  Greg Lusby
Kevin H. on 11/10/2017
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Kevin said this business is honest and they do an amazing job each time. They did a great job as always.
Vehicle: Ford F-150
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 11/20/2017

Thank you Kevin, we definitely try each and every time to meet those expectation but if not please contact us.

Thank you 
  Greg Lusby
Rebecca P. on 11/10/2017
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Rebecca said the employees are always helpful, quick, and they provide great service. Her vehicle is running well.
Vehicle: Toyota Avalon
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 11/20/2017

Thank you Rebecca for taking the time to let Gregs Auto know were taking care of customers like we should. If for some reason we dont meet those expectation please call us.

Thank you 
  Greg Lusby
Tim A. on 11/06/2017
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Tim said they are fair, quick and honest.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 11/20/2017

Thank you Tim.

Thank you 
  Greg Lusby
Brandon H. on 11/03/2017
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Brandon said they got him out on the same day. The price was fair and they did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 10/30/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 11/20/2017

Thank you Brandon for taking the time to respond, If we can help with anything else please let us know.

Thank you 
  Greg Lusby
MERRIE W. on 11/02/2017
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"Greg's Automotive "
Personable, honest, caring service!
Vehicle: Chevrolet Malibu
Service Date: 10/31/2017
Review Created: 11/02/2017 04:12 PM
Greg L., owner at Greg's Automotive Service and Tire responded on 12/07/2017

I love it, thank you Merrie.

Thank you 
  Greg Lusby
Merrie W. on 10/31/2017
Verified badge inactive Verified
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"Greg's Automotive "
Customer service & quality of service!
Service Date: 10/31/2017
Review Created: 10/31/2017 02:56 PM
Bryan B. on 10/30/2017
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Bryan said the employees did a good job and they put their heart into their work.
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Barbara M. on 10/30/2017
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Spoke with Rita. She said the facility was really great.
Vehicle: Nissan Versa
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Ben C. on 10/26/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Ben said the facility over charged.
Vehicle: HUMMER H3
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Greg L., owner at Greg's Automotive Service and Tire responded on 12/07/2017

Benn Im sorry you feel that way, its funny how people are so quick to post bad reviews instead of talking with someone about a situation you feel is un-fair. We briefly talked about the situation and let it go at that, and I called you several times about other items. Im always here and All you need to do is call.

Thank you 
  Greg Lusby
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