Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

870 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.2499988/5Overall Rating 2.2499988/5rating 2.2499988rating 2.2499988rating 2.2499988
99% Would Recommend
Latest Review 7 days ago

Reviews


BK
Brian K.
Tulsa, OK
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Brian said the service and staff at this business are honest and reliable.
This review was collected via phone interview by Customer Research Inc.

CG
Corey G.
Tulsa, OK
Chevrolet Silverado 2500HD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Corey said the employees did the job, but it took a while.
This review was collected via phone interview by Customer Research Inc.
Greg L., owner from Greg's Automotive Service and Tire responded on 08/10/2018

Thank you for taking the time to leave us a review. I'm sorry for your oil change taking so long, unfortunately I don't claim to be the fastest oil change place in town but I feel I'm the most thorough automotive maintenance service center in town and I applogize it took so long sir.

Thank you 
  Greg Lusby

ND
Nicole D.
Tulsa, OK
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Nicole said she came in with a flat tire. The employees were friendly and helped her quickly.
This review was collected via phone interview by Customer Research Inc.

MD
Marquess D.
Oklahoma
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Marquess said the business provided good service, they were amazing, friendly and he appreciated what they did.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Broken Arrow, OK
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Michael said that the business is very honest. They do a good job in a timely manner. Greg has good customer service.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Tulsa, OK
Mercedes-Benz C240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Richard said the staff always give him a straight answer. They had reasonable prices and were able to fix problems others could not.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Tulsa, OK
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
John said the employees were very friendly. They completed service the same day.
This review was collected via phone interview by Customer Research Inc.

DC
Devon C.
Tulsa, OK
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Devon said the staff provided full circle service and were most helpful in resolving his issue.
This review was collected via phone interview by Customer Research Inc.

BH
Brock H.
Broken Arrow, OK
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Brock said the customer service and the work that was done was very good and he had an overall good experience.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Broken Arrow, OK
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Scott said the employees provided fantastic service. They completed his service on time.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Tulsa, OK
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Kevin said the business goes above and beyond. The staff does excellent work.
This review was collected via phone interview by Customer Research Inc.

JJ
Justin J.
Broken Arrow, OK
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Justin said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

VF
Victoria F.
Tulsa, OK
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Victoria said the staff were honest, provided good work and great customer service. It's an awesome place to go.
This review was collected via phone interview by Customer Research Inc.

SA
Steve A.
Tulsa, OK
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Steve said they did good work and he also appreciated their personal service.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Broken Arrow, OK
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Larry said there was a complicated problem on this visit, and his vehicle is still at the facility. He has used it before and he is very happy with this business.
This review was collected via phone interview by Customer Research Inc.
Greg L., owner from Greg's Automotive Service and Tire responded on 07/10/2018

Hello Larry, I appreciate you choosing Greg's Auto for your automotive needs. Not sure what we could have done different to get that 5th star, or what we have done not to get that 5 th star. Greg's Auto and its employees work very hard at customer satisfaction and if for some reason your satisfied with our service please let us know. I understand your car has some other issues caused by the primary failure. So if Greg's Auto didn't meet your expectations of what a auto shop should be please let us know.

Thank you 
  Greg Lusby

JN
Julie N.
Tulsa, OK
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Julie said this business has good customer service. She really likes Greg.
This review was collected via phone interview by Customer Research Inc.
Greg L., owner from Greg's Automotive Service and Tire responded on 07/10/2018

Thank you Julie, I really like you too. You and Andrew have been long time customers, friends and I now its not always easy to have services done here but we do appreciate you and Andrew.

Thank you 
  Greg Lusby

AP
Andrea P.
Mounds, OK
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Andrea said her experience was excellent. It was everything it should have been.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Sand Springs, OK
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Charles said Greg is amazing. This is one of the most honest and up front businesses.
This review was collected via phone interview by Customer Research Inc.

DD
Desiree D.
Coweta, OK
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Desiree said they provided great service.
This review was collected via phone interview by Customer Research Inc.

TG
Thomas G.
Tulsa, OK
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Thomas said this is a great business. They gave him a lot of information and called before performing the service. Their customer service was great. He has recommended it to his son, and he's going in soon. He'll definitely go back.
This review was collected via phone interview by Customer Research Inc.