Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

783 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5rating 3.7rating 3.7
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
91% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


JW
James W.
South Bend, IN
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
great service
personal service and customer relations

DG
David G.
South Bend, IN
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
My go to for service
Great work as always. Justin kept me informed and got the service done in a timely fashion.
Nathan J. from Gurley Leep Hyundai responded on 09/20/2018

Thank you for your response 


DA
Derek A.
Elkhart, IN
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Hyundai oil change
Shuttle service worked great; I could still go to work and get something done! And as always, service with several smiles!
Nathan J. from Gurley Leep Hyundai responded on 09/20/2018

Thank you for your response 


RB
Robert B.
Mishawaka, IN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Gurley service
Yeaaaa. Service was great
Nathan J. from Gurley Leep Hyundai responded on 09/20/2018

Thank you for your response 


Verified Customer
South Bend, IN
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great service
Super friendly service advisors! Great customer service.
Nathan J. from Gurley Leep Hyundai responded on 09/20/2018

Thank you for your response 


DH
Doug H.
South Bend, IN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Fast friendly service
Brought my big liver service for the first time. In the service team was very friendly professional and fast. I would go back. Also I would like to give to thumbs up to Blake in service as he was very helpful!
Nathan J. from Gurley Leep Hyundai responded on 09/20/2018

Thank you for your response 


AK
Aimee K.
Phoenix, AZ
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Service Call
I was here visiting from Phoenix and I was able to call and get my car serviced
quicker than I though Possible.

Service Dept. Steve was wonderful!!
Nathan J. from Gurley Leep Hyundai responded on 09/20/2018

Thank you for your response 


CB
Carlos B.
South Bend, IN
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
I fell very comfortable withVindy
The talk with Cindy is very nice
Nathan J. from Gurley Leep Hyundai responded on 09/12/2018

Thank you for your response


Verified Customer
Elkhart, IN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Oil change
They are fast and accommodating.
Nathan J. from Gurley Leep Hyundai responded on 09/12/2018

Thank you for your response


Verified Customer
Berrien Springs, MI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Excellent service
I highly recommend this dealership, they have always treated me well and fairly.
Nathan J. from Gurley Leep Hyundai responded on 09/12/2018

Thank you for your response


JS
James S.
Granger, IN
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Excellence
Justin neff excellent
Nathan J. from Gurley Leep Hyundai responded on 09/12/2018

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JB
Joseph B.
Buchanan, MI
2011 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2018 Category: Service
Good coffee
Good coffee
Nathan J. from Gurley Leep Hyundai responded on 09/12/2018

Thank you for your response


JG
Judith G.
South Bend, IN
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Very helpful
Steve and Justin are very friendly and helpful. They always take care to get the job done right.
Nathan J. from Gurley Leep Hyundai responded on 09/12/2018

Thank you for your response


Verified Customer
Granger, IN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
.
Great people and very thorough!
Nathan J. from Gurley Leep Hyundai responded on 09/12/2018

Thank you for your response


Verified Customer
South Bend, IN
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2018 Category: Service
Good service
Need timely communication on what’s the next steps if there are serious recommendations along with using warranty for service of what’s covered.
Nathan J. from Gurley Leep Hyundai responded on 09/12/2018

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Verified Customer
Granger, IN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
5 Star Service EVERY time
I always get my oil changed and my car check ups at Gurley Leep Hyundai. Everyone is so nice and they always do a great job. Outstanding customer service!
Nathan J. from Gurley Leep Hyundai responded on 09/12/2018

Thank you for your response


Verified Customer
South Bend, IN
2015 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/30/2018 Category: Service
Average service
If you're looking for somewhere that also vacuums your car out or goes above and beyond, this is not the place.
Nathan J. from Gurley Leep Hyundai responded on 08/31/2018

THANK YOU FOR YOUR FEEDBACK


Verified Customer
South Bend, IN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Great Service
Everyone I encountered was very nice and made me feel welcomed! They were also very professional.
Nathan J. from Gurley Leep Hyundai responded on 08/29/2018

thank you for your response


Verified Customer
South Bend, IN
2010 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2018 Category: Service
Good Service
Good customer service. Answered Questions gave through explanations.
In the future I will not do any surveys unless the service was really horrible or really really exceptional..
Nathan J. from Gurley Leep Hyundai responded on 08/29/2018

thank you for your response


Verified Customer
Granger, IN
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Honest & Courteous Staff
It was easy to scheduled the appointment and any changes to time were communicated via e-mail.
Nathan J. from Gurley Leep Hyundai responded on 08/28/2018

THANK YOU FOR YOUR RESPONSE