Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

829 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5rating 3.7rating 3.7
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
91% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


MH
Mary H.
South Bend, IN
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Pleasant and professional
The service staff is always pleasant, professional, and helpful. I trust when they tell me what needs to be done to my car.
Nathan J. from Gurley Leep Hyundai responded on 11/16/2018

THANK YOU FOR YOUR RESPONSE


TM
Thiola M.
South Bend, IN
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
The knowledge you have on my car
Good
Nathan J. from Gurley Leep Hyundai responded on 11/16/2018

THANK YOU FOR YOUR RESPONSE


TG
Thomas G.
Box Elder, SD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Courteous, Timely, Decent Scheduled Maintenance Service
Recently I needed an oil change for my 2017 Hyundai Tucson and was pleased with professional, timely, and fair priced service (I provided oil/filter for
my vehicle)from Gurley Leep staff. They even complimentary washed my vehicle. Thanks!
Nathan J. from Gurley Leep Hyundai responded on 11/14/2018

thank you for your response


MD
Margo D.
South Bend, IN
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Best service ever
I have alway had my cars serviced at dealers. For the extra money I feel more confident to know I am getting trained service people that know how to deal with my problems. I have always had the best customer service with your company.. Thanking you to have great people to explain services received and a smile on their faces and their patience . Love the car washes..
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

 Thank you for your response


Verified Customer
South Bend, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Great service
Quick, reliable & professional service
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

 Thank you for your response


Verified Customer
Granger, IN
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Initial Service
Quick inspection and oil change while I waited. Very efficient!
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


Verified Customer
Osceola, IN
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service
Scheduled service
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


PR
Pamela R.
Granger, IN
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Service
I was able to get in very quickly and the service was performed in a timely manner.
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


JS
James S.
Granger, IN
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Justin neff
S pleasure to go there
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


Verified Customer
Granger, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Happy customer
Great service!
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


JP
Jackie P.
Mishawaka, IN
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
The people
I feel the staff is trust worthy. They always do what they can to help you, and make you happy.
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


DI
Derek I.
Lakeville, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2018 Category: Service
Sonota
Fine
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


WW
William W.
South Bend, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018 Category: Service
Excellent service team,
This was first service for my 2918 Sonata. Service team was very good.
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


Verified Customer
Mishawaka, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Customer Service
Fast, friendly and comprehensive service
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


AS
Anna S.
Wakarusa, IN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Great
Even though I had to wait a little longer than expected, Justin kept me informed regarding the service. I am always able to get a free shuttle to where ever I need to go and that is an awesome service to provide for customers.
Everyone I deal with there at the dealership is professional and friendly, something I appreciate.
I've had my car for almost 5 years now and I will always come back to Gurley Leep Hyundai!
Anna
Nathan J. from Gurley Leep Hyundai responded on 11/12/2018

Thank you for your response


JJ
James J.
Sturgis, MI
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Another great service experience
Always a pleasure to get my car serviced at Gurley Leep!
Nathan J. from Gurley Leep Hyundai responded on 11/01/2018

THANK YOU FOR YOUR RESPONSE


SN
Susan N.
Mishawaka, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Great service!
The service was top notch as always!
Nathan J. from Gurley Leep Hyundai responded on 10/31/2018

thank you for your response


RD
Ronald D.
Mishawaka, IN
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Recent appointment
This dealership is always very professional and timely in their repairs. Justin, in the service department, is always very helpful to me and my wife. Justin is always very consistent with his information. Thank you Justin for all of your help!! This time we used the shuttle service, which was quite surprising!! Javier, our driver, also was very helpful and kind. Keep up the great job!!
Nathan J. from Gurley Leep Hyundai responded on 10/31/2018

thank you for your response


WC
William C.
New Carlisle, IN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Great Service Department
Service Management and Consultants are all very helpful, freindly and curtious.
Nathan J. from Gurley Leep Hyundai responded on 10/25/2018

thank you for your response


DS
Doug S.
Niles, MI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Gurley leep Hyundai/suburu
Complained of noise prior to warranty expiring. They found noise 6months and 3 visits later. Our cost was no longer in warranty. Additionally 9days after warranty expired we also had a $1200 cruise control repair!
Nathan J. from Gurley Leep Hyundai responded on 10/24/2018

THANK YOU FOR YOUR RESPONSE