Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

955 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 3.9230769/5Overall Rating 3.9230769/5Overall Rating 3.9230769/5rating 3.9230769rating 3.9230769
Original
Overall Rating 2.07692/5Overall Rating 2.07692/5rating 2.07692rating 2.07692rating 2.07692
91% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


JC
James C.
South Bend, IN
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Always Great Service
I needed new brakes and tires, but couldn't afford to leave it overnight. Steve gave me a nice loaner, and problem was solved. My car was done sooner than expected, and on target with the estimate.

RK
Ross K.
Elkhart, IN
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Ross Kistler
Every one I meet at this location is kind and very helpful. They go out of their way to show me around if there is something I am looking for and they go out of their way to explain everything to me. Very happy I purchased my Sonata from this dealership. Ross Kistler

Verified Customer
Warsaw, IN
2010 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2019 Category: Service
Efficient
Very clear explanation, great service.

AG
Angela G.
Bremen, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Fast and friendly
In and out pretty quickly to get my oil changed and tires rotated.

CH
Charles H.
South Bend, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
2018 Sonata
Staff very helpful and polite. Good experience.

NM
Noel M.
South Bend, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Much Improved
My experience this most recent time was much, much better than my last. I was very pleased. The improved service was much appreciated!

Verified Customer
Berrien Springs, MI
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Customer interaction
They do an excellent job making sure I'm happy with them and my vehicle.

BK
Barbara K.
South Bend, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service with a smile
Greeted by name and asked how I was doing. Taken to the lounge and asked if I needed or wanted anything. The wait was not long and the service agent explained everything that was done. Good service in a timely manner. How refreshing!

AG
Angela G.
South Bend, IN
2018 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/13/2019 Category: Service
Never again!
2nd time doing business with Gurley Leep. I won't be a fool and do it for a 3rd.

Verified Customer
South Bend, IN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great service.
Friendly staff

Verified Customer
Edwardsburg, MI
2019 Hyundai Ioniq Plug
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Dealer Great, Hyundai needs some work
Gurley Leep did everything they could on their end. Hyundai parts being out of stock on a new car is unacceptable. Hyundai saw to it that I had a rental and made my first car payment while I was without.

Hyundai did what they could after the issue but maintaining a parts inventory should not be a problem in 2019.

JM
Jammy M.
Elkhart, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
First service
Good friendly service
Nathan J. from Gurley Leep Hyundai responded on 06/07/2019

THANK YOU FOR YOUR RESPONSE


MP
Mandy P.
Granger, IN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Fantastic
Awesome Service!
Nathan J. from Gurley Leep Hyundai responded on 06/07/2019

THANK YOU FOR YOUR RESPONSE


JS
James S.
Granger, IN
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Justin neff
Justin neff is exceptional
Nathan J. from Gurley Leep Hyundai responded on 06/07/2019

THANK YOU FOR YOUR RESPONSE


PF
Pam F.
Niles, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Parts Department very friendly love the service writer also
Very friendly and helpful
Nathan J. from Gurley Leep Hyundai responded on 06/07/2019

THANK YOU FOR YOUR RESPONSE


Verified Customer
South Bend, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Recall
I only took my car in for recall issues. It was completed in a timely manner.
Nathan J. from Gurley Leep Hyundai responded on 05/29/2019

THANK YOU FOR YOUR RESPONSE


Verified Customer
Notre Dame, IN
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Service Review
OK
Nathan J. from Gurley Leep Hyundai responded on 05/29/2019

THANK YOU FOR YOUR RESPONSE


RB
Robert B.
Mishawaka, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
..
...
Nathan J. from Gurley Leep Hyundai responded on 05/29/2019

THANK YOU FOR YOUR RESPONSE


RD
Ronald D.
Mishawaka, IN
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
5 stars always!!!
Thank-you Justin for all your assistance. Always a very fine job by Justin and his crew. We will see you soon.
Nathan J. from Gurley Leep Hyundai responded on 05/28/2019

THANK YOU FOR YOUR RESPONSE


JC
Julia C.
Warrington, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Great service
Justin and the team communicated well and got fixed everything in a timely manner
Nathan J. from Gurley Leep Hyundai responded on 05/24/2019

CYNDI APPRECIATES YOUR RESPONSE THANK YOU!