Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

741 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 1.88889/5rating 1.88889rating 1.88889rating 1.88889rating 1.88889
91% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Mishawaka, IN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
All good
All good

RK
Ross K.
Elkhart, IN
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Excellent
Outstanding service by great employees.

Verified Customer
Berrien Springs, MI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Excellent service!
They are very kind and helpful, even gave me more for my money when I was struggling financially. I go to them for almost everything that needs done on my car, even though I live 45 minutes away!
Nathan J. from Gurley Leep Hyundai responded on 07/12/2018

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SS
Sandra S.
Niles, MI
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
I have always been treated very well and always been able to get an appointment when it was convenient for me
Great service
Nathan J. from Gurley Leep Hyundai responded on 07/07/2018

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BK
Barbara K.
South Bend, IN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
First New Car Visit
Driving a new Tuscon and it was time for first oil change and checkup. It was done free of charge which I really appreciated. The staff was great and I enjoy going to the dealership. Everything was done in a timely manner and the car was returned to me newly washed and looking beautiful. Thanks to all those who took part in working on the car.
Nathan J. from Gurley Leep Hyundai responded on 07/07/2018

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LB
Levi B.
Elkhart, IN
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Fast and friendly service
I had my car in for a recall, and they fixed it quickly.
Nathan J. from Gurley Leep Hyundai responded on 07/07/2018

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JS
James S.
Granger, IN
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Excellence
Justin neff is the best
Nathan J. from Gurley Leep Hyundai responded on 07/05/2018

thank you for your response


SS
Sherri S.
South Bend, IN
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Service advisors
My service advisor, Blake McFarland, is great! He explains things in terms that are easily understood and he is a “people” person. Thanks to his explanations, I always know exactly what is being done to my Santa Fe Sport.
Nathan J. from Gurley Leep Hyundai responded on 07/05/2018

thank you for your response


JC
James C.
South Bend, IN
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Worked on it until they got it right!
I went in with no appointment (they were booked, but squeezed me in later) to have a slow tire leak plugged. Later that night, the plug blew out. I took it in the next morning, and they got me in immediately; the service rep was extremely apologetic. This time, they sealed the plug from the inside. I was in & out FAST, and I appreciate the good service!
Nathan J. from Gurley Leep Hyundai responded on 07/05/2018

thank you for your response


EJ
Elliot J.
South Bend, IN
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
done right
no one wants to spend a lot of money getting things fixed, but when they are fixed right and fixed the first time, you appreciate that service.
Nathan J. from Gurley Leep Hyundai responded on 06/30/2018

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CY
Charles Y.
Bremen, IN
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Great service!!!
service department was very friendly and made sure I was happy with my experience. Would definitely recommend!!!
Nathan J. from Gurley Leep Hyundai responded on 06/29/2018

THANK YOU FOR YOUR RESPONSE


Verified Customer
Osceola, IN
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Veloster
Easy in, easy out!
Nathan J. from Gurley Leep Hyundai responded on 06/26/2018

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Verified Customer
North Liberty, IN
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Did a good job
Got back pretty quick
Nathan J. from Gurley Leep Hyundai responded on 06/26/2018

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CH
Charles H.
South Bend, IN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Service
Appear to be customer driven.
Nathan J. from Gurley Leep Hyundai responded on 06/28/2018

THANK YOU FOR YOUR RESPONSE


JW
James W.
South Bend, IN
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
great service
prompt time of service
Nathan J. from Gurley Leep Hyundai responded on 06/28/2018

THANK YOU FOR YOUR RESPONSE


Verified Customer
South Bend, IN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Thorough Service
Quick, complete service.
Nathan J. from Gurley Leep Hyundai responded on 06/25/2018

Thank you for your response


ML
Michael L.
Buchanan, MI
2013 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Quick and easy
Quick and efficient procedure. I waited at the dealership while service was performed on my vehicle. The service rep recommended some additional work that I might want to consider having done, but I didn't feel pressured. I'll likely have that work done on my next visit.
Nathan J. from Gurley Leep Hyundai responded on 06/20/2018

thank you for your respnse


TS
Teresa S.
South Bend, IN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Excellent
The service the most important thing is the people who take care customers thank you Steve and Blade
Nathan J. from Gurley Leep Hyundai responded on 06/20/2018

thank you for your respnse


LO
Lillie O.
Granger, IN
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Very friendly service staff
Very friendly service staff.....A bit disappointed with a body shop quote I got for some damage to the rear bumper and spoiler.....It just seemed to high for what the damage was....so will be shopping around for someone else to fix it...
Nathan J. from Gurley Leep Hyundai responded on 06/20/2018

thank you for your respnse


PS
Paul S.
Berrien Springs, MI
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great
Friendly and knowledgeable.
Nathan J. from Gurley Leep Hyundai responded on 06/20/2018

thank you for your respnse