Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

94 Reviews

98% Would Recommend
Latest Review 3 months ago

Reviews


BH
BARBARA H.
Hagerstown, MD
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Very efficient and convenient
Have done business with H & S for many years. They are very accommodating and I have always been pleased with their work.

IM
Ivan M.
Hagerstown, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Ivan said the service went really well, he had no complaints, and everything was good.
This review was collected via phone interview by Customer Research Inc.

CW
Crystal W.
Hagerstown, MD
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Crystal said she is pleased with the work the business did on her vehicle. The staff is honest and reliable. They were great at communicating with her.
This review was collected via phone interview by Customer Research Inc.

SG
Suzy G.
Hagerstown, MD
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Suzy said the staff were very honest and up-front.
This review was collected via phone interview by Customer Research Inc.

MP
Moe P.
Hagerstown, MD
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Moe said the service was good.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Clear Spring, MD
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Tom said the staff communicated well and relayed the estimate with no surprises.
This review was collected via phone interview by Customer Research Inc.

JL
Jacob L.
Hagerstown, MD
Cadillac CTS Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jacob said he was satisfied with everything the staff did, and he liked that they were straight forward with him.
This review was collected via phone interview by Customer Research Inc.

SE
Shane E.
Hagerstown, MD
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Shane said he was having some financial problems and the facility was willing to help him figure out a way to get through it. He really appreciates all of the help and the work turned out great.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Fairplay, MD
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Tom said they got the job done.
This review was collected via phone interview by Customer Research Inc.

KN
Kweli N.
Hagerstown, MD
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Samantha. She said this business was very thorough and they explained everything to her.
This review was collected via phone interview by Customer Research Inc.

AB
Aaron B.
Hagerstown, MD
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Aaron said the business has reasonable pricing and quick service.
This review was collected via phone interview by Customer Research Inc.

BL
Brooke L.
Hagerstown, MD
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Brooke said the business' service was quick and the job was done well.
This review was collected via phone interview by Customer Research Inc.

HM
Howard M.
Hagerstown, MD
Chevrolet Astro Passenger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Howard said the staff was nice enough to check out his vehicle for him.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Sharpsburg, MD
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Kevin said he has used this business before. He trusts the service provided.
This review was collected via phone interview by Customer Research Inc.

DO
Donald O.
Hagerstown, MD
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Donald said they communicated well and did good work.
This review was collected via phone interview by Customer Research Inc.

GK
GRACE K.
Hagerstown, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Exceptional service.. they care about you
This automotive shop actually cares about their customers and their safety. We called because a tire pressure I today Or was on and without a question they told me to come on in and they would fit me in to take a look at it.

BH
BARBARA H.
Hagerstown, MD
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018
It is convenient
The people are most helpful and they get the job done in a timely manner.

BW
Barbara W.
Hagerstown, MD
Ford Mustang
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/23/2018 Category: Service
Barbara said she didn't have any work done, she just had her vehicle towed. However, the owner was very nice so she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Bunker Hill, WV
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Brian said the service was good. He said there were no problems.
This review was collected via phone interview by Customer Research Inc.

KW
Kenny W.
Hagerstown, MD
Honda Prelude
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Kenny said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 94 in total