Business Solutions
SureCritic / Hyundai Dealer / Hallmark Hyundai North
business image

Hallmark Hyundai North

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(43 Reviews)
57
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
67%
4 stars
10%
3 stars
7%
2 stars
7%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
16
Total ReScores™
4.9
ReScore™ Average
57
Net Promoter Score ®

Business Details

About

Hallmark Hyundai is the newest dealership near Jackson Mississippi in the Ridgeland area. Our welcoming and friendly staff will make you right at home in. Our goal is to get you the car of your dreams at a price you can afford. Our sales staff are here to act as partners and facilitate your search for the car that fits all your needs. Hallmark Hyundai is the newest dealership near Jackson Mississippi in the Ridgeland area. Our welcoming and friendly staff will make you right at home in. Our goal is to get you the car of your dreams at a price you can afford. Our sales staff are here to act as partners and facilitate your search for the car that fits all your needs. Hallmark Hyundai "Right on the Corner and Right on Price!" ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(601) 856-6423
No Business Hours Provided

Business Hours

* No Time Zone provided
450 Steed Road Ridgeland, MS 39157
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(43 Reviews)
Write a Review
Recent Reviews
CB
gravatar
Courtney B.
Ridgeland, MS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2022
0
Category: Service
Poor Customer Service
I took my car to the dealership Monday (05/23/2022) for the check engine light (due to a recall on the software upgrade knock sensor detection system). The service advisor wanted me to make an appointment for the check engine light. I show the service advisor the brochure from Hyundai. The service advisor told me that I do not have a recall for my car. I explain to the service advisor that Hyundai sent this brochure out a couple of months ago and i was advise to wait until the check engine light come on to provide service. Also, I was asking can someone see my car today because of the check engine light on and the brochure stated to bring in my vehicle immediately when the check engine light comes on. The service advisor stated that i can make an appointment and Hyundai will not be able to get my vehicle today with out an appointment and Hyundai does not check engine after 12 o'clock it only done on Monday and Tuesday. The service advisor attempt to make the appointment for Monday 05/30/2022 and could not understand why the computer will not let her schedule an appointment for Monday. The service advisor stated I can schedule you for Tuesday 05/31/2022 @ 8:30am to be check out and I will call you to come in Monday because the system will not let her schedule for Monday 05/30/2022. The service advisor ask someone why the computer would not let her schedule for Monday and the guy advised her to contact someone.
I called today 05/25/2022 to check the status for Monday 05/30/2022 and that I have not received a call back and today is Wednesday. The service advisor stated that they have been really busy and she apologized and she can not schedule any appointments for Monday I will have to keep my Tuesday appointment. I stated that very unprofessional because I was waited for a call back. Hyundai please treat your customer.
A very frustrated customer
Businesses Near You
Pro Auto
90
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(62 Reviews)
Marty's Service Center
100
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(18 Reviews)
Velasquez Auto Repair and Towing Service
85
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(71 Reviews)
Halliburton Auto Clinic
94
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(305 Reviews)
Darrell's Auto Service
95
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,083 Reviews)
Vehicle Reviews
vehicle image
2024 Elantra
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(119)
vehicle image
2024 Elantra Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2024 IONIQ 5
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24)
vehicle image
2024 IONIQ 6
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20)
vehicle image
2024 Kona
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(263)
vehicle image
2024 Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(7)
vehicle image
2024 Palisade
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410)
vehicle image
2024 Santa Cruz
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(238)
vehicle image
2024 Santa Fe
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(15)
vehicle image
2024 Sonata
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(13)
vehicle image
2024 Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2024 Tucson
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(500)
vehicle image
2024 Tucson Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(159)
vehicle image
2024 Tucson Plug-In Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12)
vehicle image
2024 Venue
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(45)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.