Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
They were able to answer all questions regarding not only the repair, but also what to expect with the vehicle, rental, and other questions that I had related to insurance coverage. This was all done in a cheerful friendly manner, which was very much appreciated. It’s so nice to know that they have maintained a successful effective business model for the years that I have worked with them. Thank you, Hamden Auto!