Hamilton Hyundai Chambersburg


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1443 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.1111111/5Overall Rating 4.1111111/5Overall Rating 4.1111111/5Overall Rating 4.1111111/5rating 4.1111111
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
98% Would Recommend
100% Business Response
Latest Review 23 minutes ago
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly service"
staff are very nice
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 10:29 AM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Informative, honest, friendly"
Reviewed exactly service I was getting that day before & after completion. Also didn't pressure me but informed me of what service I would soon need and gave me an idea of the cost.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/21/2017 09:08 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we are informative, honest and friendly.

Thank you again!

Sincerely,
Hamilton Hyundai

Gladys R. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly people who work there."
This place is very customer oriented.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 07:10 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Gladys,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we are very customer oriented!

Thank you again!

Sincerely,
Hamilton Hyundai

Charles C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pro-Active Professionals"
I dropped the 2013 Sonata off for a check of a navigation-display issue. During the diagnous-process, the technician-team discovered, and repaired, an unrelated issue that was covered under warranty. Way to go team!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 02:54 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Charles,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we were able to repair an unrelated issue that was under warranty during your last visit!

Thank you again!

Sincerely,
Hamilton Hyundai

Melissa J. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love Hamilton Hyundai "
Best place in our area to purchase a vehicle! With all the perks, how can you say no!! They make it so easy!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 02:02 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Melissa,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that you believe our dealership to be the best in the area for purchasing a vehicle!

Thank you again!

Sincerely,
Hamilton Hyundai

Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Professional, good customer service "
Would have give all 5's but they forgot to put my air cap back on after filling my tires with air, other then that I'm happy with the service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/20/2017 12:50 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

We appreciate your time and feedback. Your rating of our dealership allows us to always provide the highest level of service to our customers.  We are happy yo hear that you found our service to be professional but are sorry that we forgot to put your air cap back on after filling your tires.  If there is anything else you wish to see improvements on, please contact us directly.

Thank you again!

Sincerely,
Hamilton Hyundai

David T. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hailton Hyundai exceeds every expectation we have. Believe us when we say, we have high expectations. We always strive to treat others the way we want to be treated & this organization consistently exceeds what we expect."
One of the co-owners lives close to us & he stops by to bring our Hyundai Tucson in for servicing while leaving a loaner car for us. This trip was a detail of the car & when it was returned at the end of the day; the car looked as good as the day we picked it up new. What more could we ask?
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:10 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

David,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that our dealership exceeds every expectation that you have.

Thank you again!

Sincerely,
Hamilton Hyundai

Teresa C. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people is so excellent their!!! "
Awesome
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:52 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Teresa,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we have awesome staff!

Thank you again!

Sincerely,
Hamilton Hyundai

Edward M. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
had a great experience with service. The people were very nice
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/19/2017 05:22 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Edward,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that you had a great experience with our staff.

Thank you again!

Sincerely,
Hamilton Hyundai

Juanita C. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They care about their customers "
I needed my car by noon and they made sure it was done
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 02:03 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Juanita,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we were able to service your vehicle in the time you needed.

Thank you again!

Sincerely,
Hamilton Hyundai

Verified Customer on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Frank"
service was done in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 04:57 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

We appreciate your time and feedback. Your rating of our dealership allows us to always provide the highest level of service to our customers.  We are pleased that your service was completed in a timely manner.  If there is anything you wish to see improvements on, please contact us directly.

Thank you again!

Sincerely,
Hamilton Hyundai

Dawn H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection"
Always friendly. Knows you by name when walk in
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 05:58 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Dawn,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we have a friendly staff that remembers you by name!

Thank you again!

Sincerely,
Hamilton Hyundai

Christopher D. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Not allot of waiting
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 04:17 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Christopher,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that you did not have to wait long for your service.

Thank you again!

Sincerely,
Hamilton Hyundai

Nadine C. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
Great company with a friendly staff and service department
Vehicle: 2008 Hyundai Tiburon
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:58 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Nadine,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we are a great dealership with friendly staff.

Thank you again!

Sincerely,
Hamilton Hyundai

Cheryl R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff...."
The friendly staff....personal service......timely manner
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:58 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Cheryl,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we have friendly staff and service that is personal.

Thank you again!

Sincerely,
Hamilton Hyundai

ROBERT F. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service visit"
I always enjoy going to this dealership, however this last service visit seemed to take longer than anticipated.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:41 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Robert,

We appreciate your time and feedback. Your rating of our dealership allows us to always provide the highest level of service to our customers.  We are happy to hear that you enjoy coming to our dealership but apologize that your visit was a little lengthy this last time.  If there is anything else you wish to see improvements on, please contact us directly.

Thank you again!

Sincerely,
Hamilton Hyundai

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant, prompt, courteous service"
Everything went as planned, except car wash not operating that day
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 12:15 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Thank you for the 5 star review. We appreciate you taking our survey and sharing that everything went as planned and that our team was pleasant and prompt.

Thank you again!

Sincerely,
Hamilton Hyundai

Ronald W. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"One stop service"
Everything great, except car wash not operating that day.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:12 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Ronald,

We appreciate your time and feedback. Your rating of our dealership allows us to always provide the highest level of service to our customers.  We are happy to hear that everything was great except that our car wash was not operating the day of your visit.  If there is anything else you wish to see improvements on, please contact us directly.

Thank you again!

Sincerely,
Hamilton Hyundai

GLENN V. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service."
Probably the best dealer service we've ever experienced.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 04:39 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Glenn,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we are the best dealership that you've experienced.

Thank you again!

Sincerely,
Hamilton Hyundai

Donna M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Friendly people "
Superb
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/16/2017 04:10 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 11/22/2017

Donna,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we have friendly staff and great service.

Thank you again!

Sincerely,
Hamilton Hyundai

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