Thank you Jacqueline for your 4 stars, we appreciate your business. Please feel free to email me if there is anything I can do to change that to 5 stars. We see you in your next service visit.

Mariana Flores
Customer Relationship Manager
mariana.flores@hanlees.net

Diane S.

El Cerrito, CA

2018 Hyundai Elantra

Verified Customer

03/15/2019 Category: Service

Willingness of kaleb to help and research the answer to my problem.

Hey! don't bug me to write more comments. I gave an excellent review and I want to sign off but it keeps telling me I have to write more comments. thsi is ruining my wonderful experience with the dealership.

Recommended

Mariana F., Customer Relationship Manager from Hanlees Hilltop Hyundai responded on 03/17/2019

Thank you Diane for your 5 stars, we appreciate your business and we see you in your next service visit.

Mariana Flores
Customer Relationship Manager
mariana.flores@hanlees.net

Verified Customer

Vallejo, CA

2017 Hyundai Elantra

Verified Customer

03/15/2019 Category: Service

Tire Rotation

Not so sure my tires are being rotated as stated.

Recommended

Mariana F., Customer Relationship Manager from Hanlees Hilltop Hyundai responded on 03/15/2019

Thank you Michelle for your 3 stars, we always appreciate your business. Can you please email me with more details about your visit. I will like to apologize for the incovenience and see what I can do to help you. Also make your next visit more pleasant and deserve 5 stars from you.

Wishing you a Good Day.

Mariana Flores
Customer Relationship Manager
mariana.flores@hanlees.net

Verified Customer

Hilltop Mall, CA

2018 Hyundai Ioniq Plug

Verified Customer

03/09/2019 Category: Service

Curteous service, no problems.

First service on this car. One additional problem was fixed on a subsequent visit. Communication was good.

Recommended

Mariana F., Customer Relationship Manager from Hanlees Hilltop Hyundai responded on 03/09/2019

Thank you for your 5 stars, we appreciate your business and we see you in your next service visit.

Mariana Flores
Customer Relationship Manager
mariana.flores@hanlees.net

York M.

Hercules, CA

2016 Hyundai Sonata

Verified Customer

03/07/2019 Category: Service

Service

Fast and professional

Recommended

Mariana F., Customer Relationship Manager from Hanlees Hilltop Hyundai responded on 03/07/2019

Thank you York for your 5 stars, we appreciate your business and will see you in your next service visit.

Mariana Flores
Customer Relationship Manager
mariana.flores@hanlees.net

Verified Customer

Richmond, CA

2015 Hyundai Sonata

Verified Customer

03/04/2019 Category: Service

Speedy Service

I scheduled an early appointment so I could be in and out. I was really expecting to be waiting a while but the were able to get me in and out quickly

Recommended

Mariana F., Customer Relationship Manager from Hanlees Hilltop Hyundai responded on 03/04/2019

Thank you for 5 stars, we appreciate your business and we see you in your next service visit.

Mariana Flores
Customer Relationship Manager
mariana.flores@hanlees.net

Sandra C.

Oakland, CA

2016 Hyundai Azera

Verified Customer

03/02/2019 Category: Service

Satisfied

This is Mr. & Mrs. Coleman, yes appreciate the services so don't change . Thanks!

Recommended

Mariana F., Customer Relationship Manager from Hanlees Hilltop Hyundai responded on 03/03/2019

Thank you for your 5 stars Mrs..Coleman. We appreciate your business and we see you on your next service.

Mariana Flores
Customer Relationship Manager
mariana.flores@hanlees.net

Richard R.

Vallejo, CA

2013 Hyundai Elantra

Verified Customer

02/26/2019 Category: Service

Kudos to Hanlees Hilltop Hyundai Service Department

I would like to thank your company personnel Ms. Nallely Cruz at Hanlees Hilltop Hyundai Service Department, for her excellent support. She was ready at the time of my appointment and explain what they do and what needs to be done. Ms. Cruz was outstanding at her job. Great, service dept. This is a big PLUS for me. The service department make sure all my concerns are taken care of and car is running just like I want it. Ms, Nallely Cruz, is the best. She is friendly, courteous and professional...Thank you!

Recommended

Mariana F., Customer Relationship Manager from Hanlees Hilltop Hyundai responded on 02/26/2019

Thank you Mr. reyes for your 5 stars, we love and appreciate your business and comments. Mrs. Cruz its awesome, I agree!

Have a wonderful Day, and see you next time.

Mariana Flores
Customer Relationship Manager
mariana.flores@hanlees.net

Louise L.

Richmond, CA

2018 Hyundai Elantra

Verified Customer

02/26/2019 Category: Service

First oil change.

This was my first oil change and staff fast and courteous.

Recommended

Mariana F., Customer Relationship Manager from Hanlees Hilltop Hyundai responded on 02/26/2019

Thank you Lucy for your 5 starts, we see you next time. We appreciate your busniess.

Have a Good Day!

Mariana Flores
Customer Relationship Manager
mariana.flores@hanlees.net

Phillip L.

Hercules, CA

2017 Hyundai Sonata

Verified Customer

02/11/2019 Category: Service

Great customer service!

Very prompt, good service.

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 02/12/2019

Thank you for the 5 stars Phillip! Have a great week

Larry C.

Oakland, CA

2017 Hyundai Sonata Hyb

Verified Customer

02/06/2019 Category: Service

On every previous visit I had been very impressed with the friendliness and spirit of all of the staff that I interacted with. Not so this time. Maybe it was just too early on a Monday.

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 02/12/2019

Larry, thank you for your comment. I will address right away

Aazam A.

Moraga, CA

2018 Hyundai Accent

Verified Customer

01/30/2019 Category: Service

great service

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Thank you for the 5 stars

Mariano M.

Hercules, CA

2017 Hyundai Elantra

Verified Customer

01/25/2019 Category: Service

Closest to home.

Yelp had some low reviews, brought my car 2 times, low tire pressure, and first service, might bring my car back to Santa Rosa Hyundai because they have a rental for my use until car is finish with my major service ( 1500 mile service )

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Mariano. Unfortunately we dont have rentals at our facility. We have change alot of processes at this dealer. Customer first. If there is a tire pressure problem. Please bring back to get fix. Thanks

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Mariano. Unfortunately we dont have rentals at our facility. We have change alot of processes at this dealer. Customer first. If there is a tire pressure problem. Please bring back to get fix. Thanks

Steven B.

San Pablo, CA

2018 Hyundai Ioniq Hybr

Verified Customer

01/21/2019 Category: Service

... thanks to H. H. H. ....

>>> all went well ...

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Thank you for 5 stars

Verified Customer

Sausalito, CA

2017 Hyundai Elantra

Verified Customer

01/17/2019 Category: Service

Hanlees Service Review

I have been going to Hanlees for service for about 5 years. While the facility is a little worn, the staff has always made my feel welcome, and the service has been good. This time the young lady who was greeting customers in the service department and writing up orders was especially good with the public, and I complimented her on it.

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Barbara, thank you for the kind words. Made both our days better.

Evelyn A.

Vallejo, CA

2018 Hyundai Elantra

Verified Customer

01/17/2019 Category: Service

Greeting Customer Service Friendy Customer Service.

5 Star. However thought they would clean my car.

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Tha k you for the 5 star. We have a drive through car wash. Please dont hesitate to ask before your service

Peter B.

San Anselmo, CA

2017 Hyundai Sonata

Verified Customer

01/17/2019 Category: Service

Service on My Sonata

Timely service, provided rides from dealership to work and back to dealership after the service was completed.

I have already recommended Hyundai to a friend or two

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Thank you for the 5 stars and support.

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Thank you for the 5 stars and support.

Betty J.

Hilltop Mall, CA

2015 Hyundai Sonata

Verified Customer

01/17/2019 Category: Service

Please contact me Ms.Joubert

my rear right end make a squeaky noise can you repair that for me or fix it please contact me at 510-779-7844 to let me know if your company can repair the squeakiness in the rear part of my car it's a brand new car and should not be squeaking

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Please contact Naelly to bring your car for noise. Call us and make appt and let us fix the noise issue

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Please contact Naelly to bring your car for noise. Call us and make appt and let us fix the noise issue

Karen L.

Antioch, CA

2015 Hyundai Santa Fe S

Verified Customer

01/10/2019 Category: Service

New advisor

Excellent service

Recommended

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Thank you for 5 stars Karen

Ann G.

Richmond, CA

2013 Hyundai Sonata

Verified Customer

12/31/2018 Category: Service

Not convenient location

Your service experience has improved but your location is not convenient for me and I have a trusted mechanic that is.

Tom N. from Hanlees Hilltop Hyundai responded on 01/30/2019

Thank you for service. We do have one of the best team on the shop around the bay area.

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3285 Auto Plaza
Richmond, CA 94806

(510) 222-8882

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www.hanleeshilltophyundai.com

About Hanlees Hilltop Hyundai is conveniently located in Richmond CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hanlees Hilltop Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today

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Hanlees Hilltop Hyundai

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365 Reviews

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