Hanover Auto Repair LLC


Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

357 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
96% Business Response
Latest Review 3 days ago
Rhonda F. on 01/19/2018
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Rhonda said she's never had any problems, and the people are really good.
Vehicle: Cadillac DTS
Category: Service
Service Date: 12/19/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
NATASHA J. on 01/16/2018
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"Men with integrity"
Very thorough and knowledgeable in explaining the issues with my car. Additionally he was able to fix the issue in a timely and prompt manner.
Vehicle: Lexus GS 400 Luxury Perform Sdn
Service Date: 01/16/2018
Review Created: 01/16/2018 09:40 PM
The Hanover A. at Hanover Auto Repair LLC responded on 01/18/2018

Thanks Natasha

SONIA F. on 01/16/2018
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"Oil Change"
Had no trouble getting the day or time I needed for my oil change. John took my car right away even thou I was early . Place was clean and Tommy and John very friendly. I have no problems recommending Hanover Auto Repair LLC to anyone.
Vehicle: Ford Edge
Service Date: 01/15/2018
Review Created: 01/16/2018 02:30 PM
The Hanover A. at Hanover Auto Repair LLC responded on 01/18/2018

Thanks Sonia

PRESTON J. on 01/16/2018
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"Quick friendly staff a pleasure doing business with you "
On time no wait great service
Vehicle: Dodge Pickup
Service Date: 01/15/2018
Review Created: 01/16/2018 02:22 PM
The Hanover A. at Hanover Auto Repair LLC responded on 01/18/2018

Thanks Preston

Chris A. on 01/16/2018
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Chris said he would recommend this business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/28/2017
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/18/2018

Thanks Chris

Kathleen J. on 01/15/2018
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Kathleen said the staff did a good job and she trusts them.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 12/29/2017
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/18/2018

Thanks Kathleen

Rob H. on 01/13/2018
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Rob said the employees were very nice. They provided honest service. They completed what they promised in a timely manner.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/18/2018

Thanks Rob

Garland S. on 01/11/2018
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Spoke with Garland's son. He said the staff was nice and accommodating. The mechanic took his vehicle right in and within 15 minutes, he had completed the service.
Vehicle: Toyota Venza
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/18/2018

Thank you

BOB F. on 01/06/2018
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"Great service - very fair price!"
I had two tires needing replacement on my truck - John found tires to match my truck at what I thought was a very fair price and they installed them very quickly. Also, my son-in-law was in town for New Year's from North Carolina, and had a problem with his Toyota CRV - Tommy was able to diagnose a minor problem and take care of it without any charges.
Really appreciate the great and honest service they provide!!
Vehicle: Ram 1500
Service Date: 12/28/2017
Review Created: 01/06/2018 08:17 AM
The Hanover A. at Hanover Auto Repair LLC responded on 01/09/2018

Thanks Bob

TRACEY M. on 01/03/2018
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"AWESOME!!!"
Local, Family owned business. Honest. I'm satisfied
Vehicle: Honda CR-V
Service Date: 12/28/2017
Review Created: 01/03/2018 10:36 AM
The Hanover A. at Hanover Auto Repair LLC responded on 01/05/2018

Thanks Tracey

CARL B. on 12/30/2017
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"Really it is this easy....."
If your not getting your car repaired at Hanover Auto Repair.....your doing it wrong!!!!! Honest, informative and always a pleasure to deal with. They have saved me a TON of money
Vehicle: Dodge Intrepid
Service Date: 12/08/2017
Review Created: 12/30/2017 07:41 AM
The Hanover A. at Hanover Auto Repair LLC responded on 01/02/2018

THANK YOU CARL

Mathew M. on 12/26/2017
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Mathew said he would recommend the business..
Vehicle: Mazda Mazda6
Category: Service
Service Date: 12/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/09/2018

Thanks Mathew

STEVEN G. on 12/25/2017
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"Thanks for Great Service"
Tommy & John do great work and provide top notch customer service. They are flexible with last minute scheduling of needed repairs and truly care about their customers satisfaction.
Vehicle: Ford Edge
Service Date: 12/21/2017
Review Created: 12/25/2017 07:57 AM
The Hanover A. at Hanover Auto Repair LLC responded on 01/02/2018

THANK YOU STEVEN

Tommy M. on 12/23/2017
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Tommy said the service was fine and the staff did a great job.
Vehicle: Lexus IS 250
Category: Service
Service Date: 12/21/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/09/2018

Thanks Tommy

Logan L. on 12/23/2017
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Logan said the staff provided great customer service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/20/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/09/2018

Thanks Logan

Harold K. on 12/21/2017
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Harold said the staff talks to him and lets him know what's going on. He recommends the business for service.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/15/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/09/2018

Thanks Harold

Barbara P. on 12/20/2017
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Spoke with Jerry. He said he enjoyed the staff. They were open about the work that needed to be done. They are up front, polite, and courteous.
Vehicle: Chevrolet Chevy Van
Category: Service
Service Date: 12/14/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/02/2018

THANK YOU BARBARA

HUGH G. on 12/19/2017
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"State Inspection & Service"
Tommy and John as always doing things right and quickly. Great service.
Vehicle: Volvo V70
Service Date: 12/18/2017
Review Created: 12/19/2017 06:57 AM
The Hanover A. at Hanover Auto Repair LLC responded on 01/02/2018

THANK YOU HUGH

Bob C. on 12/18/2017
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Bob said the service provided by this business was quick and good. He is happy and he is completely satisfied with the business.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/20/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/15/2018

Thanks Bob

Patricia D. on 12/15/2017
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Patricia said she was very satisfied with the work that was done. The staff was extremely pleasant and honest.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/17/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
The Hanover A. at Hanover Auto Repair LLC responded on 01/15/2018

Thanks Patricia

Displaying Review 1 - 20 of 357 in total