Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

428 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
96% Business Response
Latest Review about 19 hours ago

Reviews


BG
Bill G.
Mechanicsville, VA
Toyota Tacoma
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06/18/2018
Friendly people - great service
Called and was able to make an appointment when I wanted. Just really nice guys and they have great mechanic skills. Not pushy, just informative and allow you to make your own decisions.

DH
daniel h.
Mechanicsville, VA
Dodge Magnum
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Quality workmanship, excellent customer service!
No matter the make or model, these guys know their stuff. The family-like attitudes only adds value. Thanks HAR!

DL
Daniel L.
Virginia
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Daniel said the employees were friendly. They took care of the service he needed.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 06/13/2018

Thanks Daniel


MW
Mark W.
Richmond, VA
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Mark said he was impressed with the worked performed at the business and how quickly they got things done.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 06/13/2018

Thanks Mark we appreciate your business!!!


RF
Rhonda F.
Mechanicsville, VA
Cadillac DTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Rhonda said they are very good and honest.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 06/12/2018

Thanks Rhonda


TB
Timothy B.
Virginia
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Timothy said this a friendly family oriented business.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 06/12/2018

Thanks Timothy


HE
Heather E.
Virginia
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Heather said everything was done efficiently and in a timely manner.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 06/05/2018

THANKS HEATHER


CB
Craig B.
Virginia
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Craig said the employees were very up front. They showed him the repaired service parts.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 06/05/2018

THANKS CRAIG


GM
Gill M.
Mechanicsville, VA
Ford E-350 Super Duty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Spoke with Ellen. She said the staff did good work and they're honest.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 06/05/2018

THANKS ELLEN


MF
Mike F.
Mechanicsville, VA
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mike said the staff were super nice and he is very pleased with the service they provided.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 06/05/2018

THANKS MIKE


JS
Jewel S.
Mechanicsville, VA
Ford Transit Connect
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jewel said she was very satisfied with the service and the tires.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 05/22/2018

THANKS JEWEL


JC
James C.
Mechanicsville, VA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
James said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 05/18/2018

Thanks James


DH
Don H.
Mechanicsville, VA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Don said he is satisfied with the service the staff at the facility provides.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 05/18/2018

Thanks Don


SR
shawn r.
Mechanicsville, VA
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Amazing People Quality Service More than fair prices
The guys over at Hanover auto Repair LLC are great. They are truly honest and do very good work. They dont try to upsell or oversell you, They dont make you take out 3 mortgages for your repairs. they are very fair, dependable and reliable. I recommend them to anyone that needs a true auto mechanic to go to.
The Hanover A. from Hanover Auto Repair LLC responded on 05/18/2018

Thanks Shawn


DM
Dan M.
Aylett, VA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Dan said there was no wait time and the service was done very well. The staff did excellent work and was very dependable.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 05/09/2018

Thanks Dan


AP
Anthony P.
Forest, VA
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Anthony said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 05/09/2018

Thanks Anthony


LM
Lorie M.
Mechanicsville, VA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Lorie said the service was honest and done quickly.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 05/04/2018

THANKS LORIE


NW
Nancy W.
Mechanicsville, VA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Nancy said her experience was wonderful, as always. John and Tommy are both very knowledgeable, accommodating, and fabulous to work with.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 05/04/2018

THANKS NANCY


HK
Harold K.
Mechanicsville, VA
Ford ZX2
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Harold said the business is very friendly and they explain the services well.
This review was collected via phone interview by Customer Research Inc.
The Hanover A. from Hanover Auto Repair LLC responded on 05/04/2018

THANKS HAROLD


DC
DANA C.
Mechanicsville, VA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
So glad Hanover Auto Repair LLC was recommended to me!
Always friendly, always helpful, extremely knowledgeable, very convenient to me!
The Hanover A. from Hanover Auto Repair LLC responded on 04/24/2018

Thanks Dana


Displaying Review 1 - 20 of 428 in total