Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

274 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


LJ
Lenor J.
Pennsylvania
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Lenor said she likes the service the staff at this business give.
This review was collected via phone interview by Customer Research Inc.

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Marvin L.
Philadelphia, PA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Marvin said he has been dealing with this business for 20 years. He is satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

MG
Myrtle G.
Philadelphia, PA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Myrtle said she was very pleased with the work done and the friendliness of the employees. This was her first time there.
This review was collected via phone interview by Customer Research Inc.

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Jacqueline G.
Philadelphia, PA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Jacqueline said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Ben S.
Philadelphia, PA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Ben said he has been going to this facility for years. They are nice
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Philadelphia, PA
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
David said the business has very good service. He said the service is always fast, he is always treated like family and the cost was reasonable.
This review was collected via phone interview by Customer Research Inc.

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YVONNE M.
Philadelphia, PA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Patient over stress
I came in and ask Harold auto place to look at my car to see if it needs an oil change and a tune-up. They told me to come back at a certain time, I did. When I got there they took care of my car right away. When it was time to leave, there was another issue. Harold Auto got right to the issue. The issue will not go away and it took some time. It looked stressful but he took his patient and overcame the issue. He stayed there until the issue was done. I recommend their service to anyone. They have patient with people the atmosphere was nice and quiet and cool. They took care of everybody who came into their business with a smile. There was a lot of patient and respect while they were short-handed. I think you

NA
Nahree A.
Philadelphia, PA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Nahree said the technicians are very professional and proficient. The customers problem is the technicians problem. She loves them, they do great.
This review was collected via phone interview by Customer Research Inc.

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Stacey D.
Pennsylvania
Lexus RX 300 Luxury SUV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Stacey said the business's services were cheap, efficient and pretty good. He said they did exactly what they said.
This review was collected via phone interview by Customer Research Inc.

CS
Cameron S.
Pennsylvania
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Cameron said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MJ
Malik J.
Pennsylvania
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Malik said the staff did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

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Tracey R.
Philadelphia, PA
Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Tracey said that she has been using the facility for some time, on her last purchase the part was not up to par and they replaced it for her. That is the only issue she has ever had with the place.
This review was collected via phone interview by Customer Research Inc.
Lisa I. from Harold's Used Auto Parts responded on 06/26/2018

Thank you Tracey. We appreciate your business and the referral!

Lisa


DS
Demetrius S.
Philadelphia, PA
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Demetrius said they are good people and they got the job done. They were fast and everything was nice. They are posted on his face book page and he will always pick them first.
This review was collected via phone interview by Customer Research Inc.
Lisa I. from Harold's Used Auto Parts responded on 06/26/2018

Demetrius! Thank you for supporting our business!


JH
JAMES H.
Philadelphia, PA
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
A Blessing,
The best engine doctors money can buy! I would tell everyone if you have a problem with your car engine, take it to Harold’s.
Lisa I. from Harold's Used Auto Parts responded on 06/26/2018

Hey James! Thank you so much for trusting us to repair you vehicle. I'll see you later this week once we complete the repairs on your other vehicle.

Lisa


JG
Jordan G.
Brookhaven, PA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Jordan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Lisa I. from Harold's Used Auto Parts responded on 06/26/2018

Thank you Jordan!


PZ
PAUL Z.
Drexel Hill, PA
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
AWESOME!!
Great customer service. Harold"s always does the job right the first time and for a great price. I tell all my friends about you!!
Lisa I. from Harold's Used Auto Parts responded on 06/26/2018

We appreciate your support!

Lisa


CH
Corey H.
Philadelphia, PA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Corey said they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Steven C.
Philadelphia, PA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Steven said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Nadif B.
Philadelphia, PA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Nadif said the staff was professional and straightforward.
This review was collected via phone interview by Customer Research Inc.

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Stephen Y.
Pennsylvania
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Stephen said they are a great facility and they do a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 274 in total