Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
The day we scheduled the clean up, the power washed my car and paint ended up being chipped off from the hood. Yes they are trying to charge me for this even though it happened at their shop under their care.