Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

194 Reviews

90% Would Recommend
Latest Review 9 months ago

Reviews


CD
Chris D.
Westwood, NJ
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/14/2018
THESE GUYS ARE LYING THIEVES
DO NOT GO TO THIS SHOP !!!!! MY SONS TRUCK WAS THERE FOR OVER TWO MONTHS AFTER BEING TOLD IT WOULD BE DONE WITHIN 4 DAYS. FIRST THEY TOLD ME THE CAMSHAFT WAS SIEZED .... I DROVE THE TRUCK THERE .... LIE #1 THEN I WAS TOLD THE HEADS THEY RECIEVED TO PUT ON TJE TRUCK WERE CRACKED ... LIE #2 THEN THE OWNER GETS INVOLVED ..... THE TRUCK IS “FINISHED” HE TELLS ME THE ENGINE MUST HAVE A NEW CAM OR PROGRAM BECAUSE IT RUNS GREAT. I PICK IT UP 2 MONTHS LATER ...... THE “CAM ANS PROGRAM” THE OWNER SAID IT HAD ..... WERE MULTIPLE MISFIRES !!!!!!!!!!! THESE GUYS ARE IDIOTS!!!!! I WOULDNT TRUST THEM TO TIE MY SHOES MUCH LESS WORK ON ANOTHER VEHICLE. THEY HAVE NO BUSINESS WORKING ON CARS. THEY NEED TO BE PUT OUT OF BUSINESS.

TS
TROY S.
West Milford, NJ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2017
Engine done on my truck
The crew at Headmaster's are great. Had the best deal around and better warranty then the actual dealer and price will deff do more bussines with them on big jobs in the future. Thanks guys

JD
Joe D.
Bogota, NJ
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Joe said the issues were difficult and tricky, but they did a good job.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
Clifton, NJ
Dodge Magnum
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2017 Category: Service
William said he had to return to the business because the check engine light was on.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Garfield, NJ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017 Category: Service
Tom said this business always treats him good. He needed to get in fast and they got it done quickly and correctly.
This review was collected via phone interview by Customer Research Inc.

AH
Alex H.
Englewood Cliffs, NJ
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Alex said this business was pretty good and he was happy with them.
This review was collected via phone interview by Customer Research Inc.

AB
ANTHONY B.
Teaneck, NJ
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2017
Great place awesome customer service and they really take care of your vehicle
They treat people with kindness and They fix and maintenance your vehicle the same way

LO
Luis O.
East Rutherford, NJ
Nissan Armada
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/16/2017 Category: Service
Luis said the service at this business was horrible. He took his engine to this business to have it cleaned and inspected. However, they did not clean it and it took 4 weeks. The owner was also rude.
This review was collected via phone interview by Customer Research Inc.

SR
Shareese R.
Neptune, NJ
Volvo S40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2017 Category: Service
Shareese said Carl was very pleasant and patient. She appreciated that he was he was honest and assuring.
This review was collected via phone interview by Customer Research Inc.

DE
David E.
Hackensack, NJ
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017 Category: Service
David said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

AB
ANTHONY B.
Teaneck, NJ
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017
Great overall service
This place is awesome they treat you like a valued customer great customer service overall they work good and fast I would recommend this place to all my friends

DT
Damien T.
Belleville, NJ
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Damien said the business is friendly and he likes the environment there.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
Clifton, NJ
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
William said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JR
Jack R.
Lincoln Park, NJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017 Category: Service
Jack said the service was the best.
This review was collected via phone interview by Customer Research Inc.

JP
Jedrek P.
Florida, NY
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017 Category: Service
Jedrek said the service was excellent. The technicians were fast and quick. They were very responsive and flexible with his schedule. They were very nice and honest. They worked with him.
This review was collected via phone interview by Customer Research Inc.

EM
Elizabeth M.
Clifton, NJ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Elizabeth said the service is very good and she has never had a problem.
This review was collected via phone interview by Customer Research Inc.

KF
KHALID F.
Tenafly, NJ
Acura Legend
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/19/2017
Very disappointingZeeo rating I am in USA for a long time never gone through bad experience like this.
I will never go there. Ready to sent my bad experience to business bureau

JV
John V.
Saddle Brook, NJ
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017 Category: Service
John said he was pleased with this business, and they did a very good job. He made note that Luka, an employee at this business was good, and he had a lot of information for him. He treated him nicely. The employee behind the front desk is very good at what he does. They were able to get his vehicle going for a fair price.
This review was collected via phone interview by Customer Research Inc.

RD
Raul D.
New Jersey
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Raul said the staff at this business did everything he asked them to do. They went out of their way to find him better prices on certain parts. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DB
DENNIS B.
Haledon, NJ
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017
Very friendly - very knowledgeable
Very friendly - very knowledgeable