Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

393 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review about 1 year ago

Reviews


BB
Barbara B.
Worcester, MA
2013 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017 Category: Service
Brakes & Oil Change
Was satisfied with the workmanship and friendliness of employees.
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Barbara

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

Anonymous avatar
Verified Customer
Shrewsbury, MA
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017 Category: Service
Service
Professional and timely
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

Anonymous avatar
Verified Customer
Westborough, MA
2016 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017 Category: Service
OK
OK
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

DW
Diane W.
Southborough, MA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017 Category: Service
.
.
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Diane

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

JC
Joshua C.
Ayer, MA
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2017 Category: Service
Good quality business
Emad was very helpful in helping me choose a car. Overall was very satisfied with my experience. All of the staff were friendly and helpful as well.
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Joshua

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

Anonymous avatar
Verified Customer
Northborough, MA
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Great customer service!
I am always satisfied with their services.
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

PM
Paria M.
Worcester, MA
2012 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Good service
The provided a good service.
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Paria,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100

AS
Alan S.
Shrewsbury, MA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
everyone ar very freindly and helpful
yes
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Alan,


I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100

JG
Jean G.
Leominster, MA
2012 Hyundai Elantra To
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Fantastic Service Department
Because of the great service I have received at this dealership I definitely will be purchasing my next vehicle from them.
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Jean,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100

EF
Edward F.
Worcester, MA
2013 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Oil change, new battery
No comments
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Edward,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100

Anonymous avatar
Verified Customer
Shrewsbury, MA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2017 Category: Service
Excellent service
Efficient, friendly, comfortable atmosphere while waiting
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100

CN
Christine N.
Southborough, MA
2012 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Thanks for helping me take good care of my beloved 2012 Azera!
Every visit has been a good experience! Quick, easy and a great value (especially with those coupons!)
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Christine,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100

GP
George P.
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
No review
Do not waste my time with these reviews.
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

George,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

PT
Patrick T.
Grafton, MA
2016 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2017 Category: Service
Great Service
Great Service as always!!! Keep up the good work !!!
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Patrick,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

Anonymous avatar
Verified Customer
Sutton, MA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017 Category: Service
clean, fast and friendly
great customer service
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough


I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100

Anonymous avatar
Verified Customer
Stow, MA
2008 Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2017 Category: Service
Warning Lights Staying On
Had problem with ABS, ESC Off and AWD lights staying on. Issue identified and service manager clearly communicated necessary repair. Positive service experience overall.
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

Anonymous avatar
Verified Customer
Uxbridge, MA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
great place
always happy with my service when I come here
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

BH
Bruce H.
Templeton, MA
2012 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2017 Category: Service
Bruce H
Bruce H
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

Bruce,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100

Anonymous avatar
Verified Customer
Whitinsville, MA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Great job!
Great job to the guys in service!
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

Anonymous avatar
Verified Customer
Milford, MA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017 Category: Service
Just reread my initial comments. It says it all.
above
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough


I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100

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