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Heritage Body and Frame - Austin

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,058 Reviews)
95
Write a Review

Score Details

5 stars
77%
4 stars
15%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

At our Austin Location, we handle all aspects of collision repair, repainting, and detailing. From door dings and hail damage to fender-benders, major accidents, and more, Heritage has you covered. One of only a few shops in North Austin to be Tesla Collision Certified. At our Austin Location, we handle all aspects of collision repair, repainting, and detailing. From door dings and hail damage to fender-benders, major accidents, and more, Heritage has you covered. One of only a few shops in North Austin to be Tesla Collision Certified.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(512) 331-1399
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No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
12952 Pond Springs Austin, TX 78729
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Heritage Body and Frame - Austin's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,058 Reviews)
Write a Review
Recent Reviews
Verified Customer
Austin, TX
2022 Honda CR-V Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2025
verified customerVerified Customer
9
Professional & Quick Repair
My car, three year old Honda SUV, was damaged on the driver’s side between the front and back doors. The repair was self pay not using insurance. No replacement parts needed. The staff were friendly and professional. Repair was completed faster than estimated. Total cost was slightly less than the original estimate. Repair looks great.
Jason B. from Heritage Body and Frame - Austin responded on 12/16/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It sounds like we hit the sweet spot with your Honda SUV repair—no replacement parts, friendly staff, and a faster turnaround; it’s the trifecta of auto body bliss! We're glad the final cost came in under estimate, which is always a pleasant surprise. Your compliments about the repair quality mean a lot to us. We aim to keep your ride looking fabulous!

Offers and Posts
Thank you for the kind words! We're always happy to go the extra mile (or two) for our customers. It's what keeps us revved up! 🚗✨ #CustomerAppreciation #ExtraMile
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We’re thrilled to hear that Isaac made your experience as smooth as butter! 🧈🚗 At Heritage Body and Frame - Austin, we're all about hassle-free auto care. Thanks for the love! ❤️ #CustomerSatisfaction #SmoothRides
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We’re thrilled to hear you trust us with your Teslas! 🚗💨 Being rear-ended is no fun, but we'll always be here to help you bounce back. Thanks for choosing Heritage Body and Frame! 🙌 #AutoCare #HeritageQuality
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Thanks for the awesome feedback! We're thrilled to hear Orlando brightened your day with our fair pricing and speedy service. 💡🚗 We promise to keep shining in the auto repair world! #HeritageBodyandFrame #AutoLove
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Thank you for the fantastic review! We love staying on top of our game—like a well-oiled machine! 🚗💪 Your trust in us means the world. Keep cruising with confidence! #HeritageBodyAndFrame #WeGotYourBack
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Thank you for your amazing support! 🙌 We're thrilled to hear your car leaves looking better than new! 🚗💎 Navigating insurance can be a pain, but we’re here to help. Your recommendation means the world to us! #HeritageBodyAndFrame #TrustworthyRepairs
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Thank you for the fantastic review! We're thrilled Isaac was able to make your experience smoother. Communication is key, and we're glad we could keep you in the loop! 🚗💨 We appreciate your recommendation! #CustomerSatisfaction #HeritageBodyAndFrame
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🚗✨ We're thrilled to hear about your amazing experience with Isaac and our team! Clear communication and great service are key. Thanks for the kind words—now that's what we call a win-win! 😄 #HeritageBodyAndFrame #CustomerFirst
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Fresh out of the shop and looking mean. 💪 This Nissan GTR just got the Heritage Body and Frame treatment — flawless finish, and ready to turn heads. #NissanGTR #CollisionRepair #HeritageBodyAndFrame #LikeItNeverHappened
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