Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

682 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


JJ
Judy J.
Gloucester, MA
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Judy said she has used this business for thirty years. The employees provided excellent service. The work was wonderful.
This review was collected via phone interview by Customer Research Inc.

MV
Mark V.
Massachusetts
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Mark said the staff took him in right away and took care of the problem immediately.
This review was collected via phone interview by Customer Research Inc.

RS
RUSSELL S.
Rockport, MA
BMW 4 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Fast, competent
Fast, competent, reasonable cost

RM
Rory M.
Massachusetts
Jaguar XJS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Rory said the staff did a quick job, he passed testing and he was happy with the price.
This review was collected via phone interview by Customer Research Inc.

PR
Peter R.
Rockport, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Peter said the facility does a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Gloucester, MA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Chris said it was his first time at the business and they were helpful and knowledgeable. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

KC
Kaia C.
Gloucester, MA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Kaia said the staff were great. They did everything they said they were going to do and they finished the service quickly. The staff found a mistake they had made and they fixed it without charging her. She would recommend the business to anyone and everyone.
This review was collected via phone interview by Customer Research Inc.

EM
ELIZABETH M.
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Good service
Work done fast and right at a good price.

CS
Carole S.
Gloucester, MA
Volkswagen Touareg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Carole said the staff finished the work on time. Her vehicle was returned in clean condition and she trusts them.
This review was collected via phone interview by Customer Research Inc.

TW
Tad W.
Massachusetts
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tad said they are trustworthy, they don't try to up sell him and they are good with following up.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
Gloucester, MA
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
William said he thinks Rob was too stressed out to really get into the project he was working on.
This review was collected via phone interview by Customer Research Inc.

AD
Audrey D.
Rockport, MA
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Audrey said she is very satisfied with the service and diagnosis of the problem. They had difficulty finding the problem at first and then found and repaired the problem. The technicians are very knowledgeable, helpful, prompt and courteous. She is thankful for the service.
This review was collected via phone interview by Customer Research Inc.

BM
Bryan M.
Rockport, MA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Bryan said they are nice people and they are efficient.
This review was collected via phone interview by Customer Research Inc.

AG
Allison G.
Massachusetts
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Allison said the employees were honest. She trusts the good work they provided. They completed service fast. They explained the work to her.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Gloucester, MA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Matt said his experience at the business was great and awesome. He said the staff are always very helpful.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
Massachusetts
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Nancy said she had a good experience and the staff did a good job. She's still waiting on a lady to call her about making an appointment for her mirror.
This review was collected via phone interview by Customer Research Inc.

JM
JOHN M.
Gloucester, MA
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Maintenance
Hi tech on Pond rd is always professional. The quality of work is always the best.When they do my repairs I never have to give them another thought.

MB
Michelle B.
Gloucester, MA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Michelle said the staff did a good job and they were easy to work with.
This review was collected via phone interview by Customer Research Inc.

PT
PETE T.
Gloucester, MA
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Quality service at a fair cost!
Great 👍 service!

JO
JOHN O.
Gloucester, MA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Great Service As Usual
Excellent experience. Best auto service in the area.

Displaying Review 1 - 20 of 682 in total