Little pricier for labor and services. Was communicative about the process, but could have been a little bit more helpful to have more communication about the process. Didn’t hear a lot back and needed to ask a few times. Most things were fixed nicer but not too much different. A little more transparency on services written on prior to would be helpful. Asked for quota about specific services but didn’t hear too much communicated back, and would have been nice to hear back about it. Overall, was not a bad job was done well, but could have been a bit better.

David L., Manager from Hi-Tech Auto Repair responded on 11/25/2025 03:05 PM

Thank you for taking the time to leave this feedback. I’m glad to hear the work was completed well, but I’m sorry that our communication didn’t meet the level you expected. We always want our customers to feel fully informed throughout the repair process, and it’s clear we could have done a better job keeping you updated.

I appreciate you sharing this—feedback like yours helps us improve. If you have any remaining questions about the services performed or anything you’d like us to review together, please feel free to reach out anytime. We’re here to help and would love the opportunity to make your next visit smoother.

Thank you again for your business.

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Hi-Tech Auto Repair

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