Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

371 Reviews

97% Would Recommend
Latest Review about 1 year ago

Reviews


PW
Philip W.
Spanaway, WA
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09/22/2017
Perfect repair
Tony was fantastic! Eased all my nerves with his professionalism and courteous business. Would gladly bring any vehicle to them for repairs!

SP
Samantha P.
Washington
Verified Customer
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11/02/2016 Category: Collision
Samantha said the employees were very helpful, fast and efficient.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Washington
Verified Customer
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11/01/2016 Category: Collision
Spoke with Cindy. She said the repairs were of high quality. Her vehicle was delayed by a week, due to a parts delay and unforeseen damages to the vehicle. She appreciates that they accommodated her needs after hours.
This review was collected via phone interview by Customer Research Inc.

JN
Judith N.
Washington
Verified Customer
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10/29/2016 Category: Collision
Judith said her vehicle turned out very well. There was no need to be kept informed because the work did not really take that long. The estimate was far below what the actual cost was. She said she was not happy with the estimate being changed. She is unsure if she is satisfied with the communication.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Washington
Verified Customer
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09/08/2016 Category: Collision
Carol said she had a fantastic experience at this business. All of the employees at this place explained everything to her in detail. They were most helpful,
This review was collected via phone interview by Customer Research Inc.

LR
Lionel R.
Washington
Verified Customer
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09/06/2016 Category: Collision
Lionel said this facility did a good job for him on his vehicle. He stated they get the highest praises.
This review was collected via phone interview by Customer Research Inc.

DP
Dan P.
Washington
Verified Customer
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08/26/2016 Category: Collision
Dan said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

TT
Troy T.
Washington
Verified Customer
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08/23/2016 Category: Collision
Troy said this business fixed their mistakes immediately and did everything right with no problems.
This review was collected via phone interview by Customer Research Inc.

LL
Lori L.
Washington
Verified Customer
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08/23/2016 Category: Collision
Lori said the business is great. She is completely satisfied.
This review was collected via phone interview by Customer Research Inc.

NM
Neil M.
Washington
Verified Customer
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08/04/2016 Category: Collision
Neil said they have a friendly staff and do good work. They detailed his vehicle.
This review was collected via phone interview by Customer Research Inc.

DD
Deborah D.
Washington
Verified Customer
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08/02/2016 Category: Collision
Deborah said the business was very friendly, very professional and they also detailed her vehicle inside and out.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Washington
Verified Customer
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07/30/2016 Category: Collision
Mike said Mike, from the business, was really good. The staff was very pleasant and they do good work. He had a great experience there and is happy with the repair.
This review was collected via phone interview by Customer Research Inc.

RL
Robin L.
Washington
Verified Customer
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07/30/2016 Category: Collision
Robin said this business got her vehicle done when they said they would. The only issue she had with this business was, when her vehicle was ready, they called to let her know 2 hours before their closing time.
This review was collected via phone interview by Customer Research Inc.

TL
Terry L.
Washington
Verified Customer
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06/17/2016 Category: Collision
Spoke with Janet. She said the estimate was accurate and they were timely.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Washington
Verified Customer
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05/31/2016 Category: Collision
Steve said the business is good.
This review was collected via phone interview by Customer Research Inc.

SJ
Shannon J.
SPANAWAY, WA
Verified Customer
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10/01/2015 Category: Collision
Spoke with Auggie. She said the business was super fast and they were great.
This review was collected via phone interview by Customer Research Inc.

JD
Jason D.
TACOMA, WA
Verified Customer
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10/01/2015 Category: Collision
Jason said he has a friend who is an employee at this business. They did good work.
This review was collected via phone interview by Customer Research Inc.

SH
Stephen H.
SPANAWAY, WA
Verified Customer
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09/26/2015 Category: Collision
Stephen said he had no problems with this business.
This review was collected via phone interview by Customer Research Inc.

GD
George D.
GRAHAM, WA
Verified Customer
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09/08/2015 Category: Collision
George said the business was good to him. They did every thing they could to help him and finished his vehicle earlier than expected. They were very up front with him.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
SPANAWAY, WA
Verified Customer
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09/04/2015 Category: Collision
Robert said this business did the work as promised. It looks good and they finished early. His vehicle was ready one day before promised. He was not kept adequately informed. He received a text message the first day and did not receive any other notice until the vehicle was finished. He was unsatisfied with the communication for the reasons already mentioned.
This review was collected via phone interview by Customer Research Inc.