Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

671 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JP
John P.
Lockport, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Excellent customer service
This company is awesome I had him work on my CV joint and took him an hour 20 minutes and their prices are so cheap it is a really great job and it was done right the first time

GK
Gerry K.
Lockport, NY
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
General service
As always excellent, fair and friendly

ST
Sue T.
Lockport, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Great customer service
Wonderful customer service. Everyone is friendly and always help to help if they can.

CS
Christina S.
Lockport, NY
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Great Company
Their staff is very friendly and honest. They go above and beyond, to make sure they help you. I highly recommend coming here!

EW
Edward W.
Lockport, NY
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Good Service
My vehicle was towed in for a suspected fuel pump issue. Not to expensive to my surprise. Excellent work, great customer service. Will recommend to others.

Verified Customer
Lockport, NY
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Nitro
Hillman's Automotive were very professional and informative! They're my new mechanics!

TW
Thomas W.
Lockport, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2019
Engine light on
Fixed the issue but missed the completion timing that they said.

TF
Thomas F.
Appleton, NY
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Great service
Great people and great service. Have been here a few times and always happy with the results.

Verified Customer
Lockport, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Great service
Always good service limited waiting time

MS
Michael S.
Lockport, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Tire replacement
Very timely and professional service. Same great service I have been accustomed to everytime I go there. Highly recommend them to everyone

Verified Customer
Lockport, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
The best service!
Ron always goes the extra mile for me!! Honest, kind, and helpful

SB
Susan B.
Lockport, NY
Jaguar XJ6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Hillmans gets it done right.
Hillmans works on all kinds of vehicles from tiny old cars to huge diesel semis. My old 96 Jag had been seen by many mechanics and Ivwas ripped off for repairs that were never made and only put 80 miles on it in a year and a half because it never ran!
Hillmans got that car running and I am very happy now. They also got my daughters old chevette running and repaired for inspection when 2 other garages would not.

LB
Lori B.
East Amherst, NY
INFINITI I35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Great service, will use again
Hillman was recommended by safelite auto glass, as my cracked windshield could not be replaced due to rusted frame. I also needed exhaust repair. Hillman took great care of both issue in a very timely manner and for a reasonable price. I will definitely use them in the future.

SA
Scott A.
Lockport, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Scott said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
Gasport, NY
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Jack said he was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

DS
Dawn S.
Lockport, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Dawn said she likes the staff members at the business because they are honest.
This review was collected via phone interview by Customer Research Inc.

JR
Janet R.
Lockport, NY
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Janet said she was taken in by the service man at the business right away, they carried though with the repair, and had her vehicle ready. She has been going to this business for years.
This review was collected via phone interview by Customer Research Inc.

JT
Jean T.
Lockport, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
2 thumbs up
My experience with Hillman Automotive and Tires was excellent. Their staff was professional and friendly and kept me up to date on their progress. I'm very pleased with the work they did on my car.

Verified Customer
Middleport, NY
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2018
Good work - Fair price
The service provided was quick, priced fairly and successful. Most appreciated, they did NOT try to "up-sell" any services.
Waiting room is pleasant and a complimentary shuttle is available.
This ws only my first visit with Hillman, thus the 4 instead of 5 star rating.

HM
Harold M.
Lockport, NY
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Harold said he returned because he liked the service. They got him in even though he was late for the appointment.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 671 in total