Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

602 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JZ
John Z.
East Amherst, NY
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Good work
They fixed my car quickly and properly. These guys always do good work. Will absolutely be coming back in the future.

JC
Joseph C.
Lockport, NY
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Joseph said he called around to see who had the quickest time to get his vehicle in for a smoke test and this facility did. He was told to bring it in on Wednesday and the mechanic didn't start on it until Thursday. He couldn't find the problem so he only charged him half price which was nice. He had to make another appointment and he was given a 10 day sticker which he was only charged $11 for. The following week the mechanic dropped the tank and found out the fuel pump was not connected right so he fixed it and only charged him $220.
This review was collected via phone interview by Customer Research Inc.

RN
Rajendra N.
Lockport, NY
Ford Freestar Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Rajendra said the business does good work. They were nice, friendly and treated her good.
This review was collected via phone interview by Customer Research Inc.

DM
Debbie m.
Barker, NY
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Debbie said she had no problems, and everything went along fine at this business.
This review was collected via phone interview by Customer Research Inc.

ZN
Zach N.
Buffalo, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Zach said the business did a great job and the staff were kind. They do a great job and they do it efficiently.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Olcott, NY
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Tim said they are the best , they take care of the problem, they take the time to tell him what is going on. They do not try to overcharge him.
This review was collected via phone interview by Customer Research Inc.

BP
Barbara P.
Lockport, NY
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Barbara said she is always satisfied with her experience with the business. The staff are always courteous, prompt, and they take care of her.
This review was collected via phone interview by Customer Research Inc.

KW
Kenneth W.
East Amherst, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Kenneth said everything is working fine on his vehicle after the repairs the staff did.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lockport, NY
Hyundai Elantra Touring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Very Personable Service
My experience with Hillman Automotive has been very personable. The mechanics describe the problems with your vehicle in a simple and straightforward way.

RS
Richard S.
Lockport, NY
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Richard said he is very satisfied. He stated he thinks they are very good.
This review was collected via phone interview by Customer Research Inc.

SR
Shane R.
Lockport, NY
Pontiac Grand Am
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Shane said they were knowledgeable and did a good job. They were busy, so he had to wait, which he does not like.
This review was collected via phone interview by Customer Research Inc.

MB
Margaret B.
Lockport, NY
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Joe. He said everything went great at this business.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Lockport, NY
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Steve said that the price was too expensive for spark-plugs.
This review was collected via phone interview by Customer Research Inc.

CL
Cory L.
Lockport, NY
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Cory said the business was overall good. They had a nice waiting room for him, while he waited for his oil change.
This review was collected via phone interview by Customer Research Inc.

DP
Donald P.
Lockport, NY
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Donald said that he recommends this business.
This review was collected via phone interview by Customer Research Inc.

TE
Terry E.
Middleport, NY
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Terry said the mechanic did a great job and he will be back in because he needs more work to be done.
This review was collected via phone interview by Customer Research Inc.

CD
Clifford D.
Lockport, NY
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Clifford said he is satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

HH
Hartley H.
Lockport, NY
INFINITI QX60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Hartley said the business provided superior service and they were a high quality business. He also said they had a great staff.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Lockport, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tom said he had a problem related to his vehicle being towed that the business was able to take care of to his satisfaction. The staff were all excellent.
This review was collected via phone interview by Customer Research Inc.

ES
Eugene S.
Lockport, NY
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Eugene said the staff was very helpful. As soon as he walked into the facility, the staff approached him and explained the repairs to him. The overall pricing was reasonable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 602 in total