Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

631 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


SM
Shannon M.
East Amherst, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
They really care about good service
Thank you to Hillman’s for going above and beyond. My car wasn’t finished in time for me to pick it up before I went away on vacation and they arranged transportation to get it home for me!! Great job!

RP
Robert P.
Lockport, NY
Verified Customer
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11/14/2018
Professional
I had an appointment for inspection for my rv waited about 45 minutes and it was finished

EN
Eric N.
Lockport, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Eric said the repairs were done in a timely manner, the business was convenient and he was able to pay over the phone after hours. He said he would not recommend the business until after several appointments to build history with the business.
This review was collected via phone interview by Customer Research Inc.

ST
Sue T.
Clarence Center, NY
Toyota Prius
Verified Customer
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11/12/2018
As always, Hillman's is ready to help
I discovered one of my low beam lights was out the day before I needed to drive to NYC -- both legs being driven after dark.
Called Hillman's and got an appointment, drove there and a half hour later, I was all set. Great service!

EF
Elliott F.
Ransomville, NY
Dodge Sprinter
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Elliot said they did a good job but they took too long.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lockport, NY
Cadillac XT5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Local Business man
The Hillman staff are courteous and make you feel like your business is valuable! Congratulations to the Hillman Brothers for serving the Lockport community with the Best in Class automotive repairs. Looking forward to seeing the Hillman shop carry on their tradition through the second generation in their family business.

SM
Shannon M.
East Amherst, NY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Excellent Service
I am so glad that my friend Colleen recommended Hillman Automotive and Tire to me. It is almost impossible to find a good and reputable person to provide service these days. This place is a rare find. They are quick to take the vehicle in and provide the repairs as requested. The prices are fair and I don't have to worry about being oversold things that are not needed.

TP
Tom P.
Barker, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
New tires
Fast service, fairly priced and great customer service

JS
Jeanny S.
Lockport, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Jeanny said they are very helpful, like family, and good people.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Lockport, NY
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Best Mechanics
Hillmans are the best mechanics,They do a thorough inspection and will repair your car as well. They are certified by GM and also repair foreign cars.

Verified Customer
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Best in the Business!!!
Honest and Accurate Always

PG
Patrick G.
Lockport, NY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Patrick said the service at this business was excellent. The results were very good. He was pleased.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Lockport, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Accommodating
Pleased how they were able to accommodate me working around my schedule

TP
Thomas P.
Lockport, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Thomas said they are clean. They are fast. Also they got him in and out.
This review was collected via phone interview by Customer Research Inc.

MS
Mary Molly S.
East Amherst, NY
Honda Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
The staff at Hillman are amazing, quick, honest and ONLY repair what is needed.
I tell everyone, Hillman, Hillman is the place to go!

TP
Terry P.
Clarence Center, NY
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Terry said the employees completed everything he asked for.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lockport, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Only car repair shop I have ever really trusted.
The service is excellent and the staff is extremely friendly and willing to take their time with you. They have proven several times now that they can be trusted completely. I will not go anywhere else.

ND
Nicole D.
Lockport, NY
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great service reasonable prices quick turn around
Great service reasonable prices quick turn around

Verified Customer
Lockport, NY
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Fast Service,
Repair to the tire took very little time.

KK
Ken K.
Lockport, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Spoke with Mary Jane. She said it is always a pleasure working with this business and their pricing is fair.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 631 in total