Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

221 Reviews

100% Would Recommend
Latest Review 11 days ago

Reviews


JD
John D.
West Chester, PA
Toyota Corolla
Verified Customer
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03/12/2019
What we needed - When we needed it
Hodgson's was able to accomodate us on short notice (we try not to do that to them too often...) Job was done right, quickly and at a reasonable price. Most important - we know we can always trust their work to be done right.

JC
Jon C.
West Chester, PA
Ford Tempo
Verified Customer
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03/09/2019
Headache Avoidance
This recent appointment was for a routine oil change. The mechanic always does a thorough inspection of the engine
and discovered the power steering pump is beginning to fail and that the battery is weak. What if I was unaware of
these problems and they were not attended to? I'd be stuck somewhere and then the anguish begins! This is why
I insist on Hodgson's Automotive for anything to do with my car. Every problem or suggestion for maintenance is
explained so you can make the decision of what to do.

JG
Jailynd G.
Coatesville, PA
Hyundai Tucson
Verified Customer
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03/09/2019 Category: Service
Jailynd said this business fixed everything that needed to be fixed.
This review was collected via phone interview by Customer Research Inc.

MT
Mary T.
West Chester, PA
Hyundai Elantra
Verified Customer
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03/05/2019
Always so helpful explains work needed feel so confident
Would recommend very good 😊 and pleasant always explains work necessary feels so confident and safe

MV
Melissa V.
Honey Brook, PA
Toyota Highlander
Verified Customer
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03/02/2019 Category: Service
Melissa said the business has good customer service.
This review was collected via phone interview by Customer Research Inc.

PH
Phyllis H.
King Of Prussia, PA
Toyota Corolla
Verified Customer
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03/02/2019 Category: Service
Phyllis said she loves the business and has recommended it to a lot of people. The staff does a great job. Their customer service, Cora, is the one she deals with all the time. She does everything. Phyllis stated they are knowledgeable, efficient, quick, and she thinks they are cost-effective. They are the best.
This review was collected via phone interview by Customer Research Inc.

SH
Susan H.
West Chester, PA
Lexus LS 460
Verified Customer
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02/28/2019
Went the extra mile!
Took our car in for inspection and Cora discovered our registration had expired so she went on line and renewed it (with a call to us for our cc number) and printed it out so it was already in the car when we went to pick it up. She is the best!

Verified Customer
Bear, DE
Toyota Tacoma
Verified Customer
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02/16/2019
The Best
Hodgsons Automotive have very good prices and are very honest and up front about what needs to be done to your vehicle. They are the only place I take my vehicle. 10/10

JS
Judith S.
West Chester, PA
Chevrolet Malibu
Verified Customer
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02/05/2019
In on time and out with no problems.. Easy to get an appointment.
Every one is so accomodating and helpful.. The charges are reasonable and do not go up a lot year after year.

AT
A F T.
West Chester, PA
Honda Odyssey
Verified Customer
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02/05/2019
Great job!
Our right hand mirror was busted and you were able to repair it replacing parts instead of replacing the whole thing, saving some $400! Thank you, thank you!

SP
Stephanie P.
West Chester, PA
GMC Terrain
Verified Customer
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01/29/2019 Category: Service
Stephanie said its a great business, their prices are competitive, and she really trusts them.
This review was collected via phone interview by Customer Research Inc.

CC
Christian C.
West Chester, PA
Ford Fusion
Verified Customer
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01/27/2019
Great Neighborhood Garage
Hodgson's Automotive is our "go to" garage. Cora always explains everything to us, including options to keep our bill as low as possible. She is very helpful and patient with our questions. Keep up the great service!

Verified Customer
West Chester, PA
Lexus RX 350
Verified Customer
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01/22/2019
Great Service
Dropped my car off after making an appointment on-line for electrical system check. Cora got me in right away, identified the problem and was able to correct it an got me back on the road within an hour and a half.

VS
Virginia S.
Chadds Ford, PA
Nissan Versa
Verified Customer
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01/16/2019
Helpful and Understanding
I came in needing an oil change but asking for a belt and breaks to be checked.

I explained that the dealership told me I needed a new belt (had just had it replaced) and that they wanted to charge $170. I had been told by the person who installed it that it just needed to be tightened which I told the dealership. They said there is no way to do that.

Flash forward to Hodgson’s, Bill was helpful and explained to me what might need to be done but that he would check it out. I went to pick my car up and no squeal! All the belt needed was a spring (or something) which cost me only a couple bucks! Everyone at Hodgson’s is always helpful and efficient, they don’t take you for a ride - just fix your car!

SB
Steven B.
Kennett Square, PA
Jaguar XE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Steven said he easily scheduled his service. The service was fine. The work was flawless.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
West Chester, PA
Subaru Outback
Verified Customer
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01/15/2019
Friendly convenient competent service.
My tire pressure light came on going in to work. I drooped the car off with out an appointment and had it fixed a few hours latter for only $25.

KM
Kimberly M.
West Chester, PA
Jeep Grand Cherokee
Verified Customer
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01/11/2019
Awesome!
Great service as usual from Cora and Bill!

NT
Nick T.
West Chester, PA
Toyota Prius
Verified Customer
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01/05/2019 Category: Service
Nick said they always do a very, very good job, fast, and price is good.
This review was collected via phone interview by Customer Research Inc.

TH
Thomas H.
West Chester, PA
Dodge Pickup
Verified Customer
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01/03/2019
Great job as always......
Great job as always, but this time when the shop was short-handed between Christmas and New Year.... Thanks for getting it done when I needed it, Bill!!!

MS
Michael S.
West Chester, PA
Honda CR-Z
Verified Customer
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01/03/2019 Category: Service
Michael said the business was great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 221 in total