Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

134 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review over 1 year ago

Reviews


DB
Darla B.
Lenoir, NC
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017 Category: Service
Darla said the service was quick. It didn't take long and it didn't cost a lot.
This review was collected via phone interview by Customer Research Inc.

BB
Butch B.
Hickory, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Butch said his nephew owns the business, they are good people, and he would recommend them to anybody.
This review was collected via phone interview by Customer Research Inc.

MW
Marvin W.
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017
Buick Rendezvous
Fast & courteous service. Warren found the problem and repaired our van right away!

DD
Darrell D.
Hickory, NC
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Darrell said he has not had any issues with this business.
This review was collected via phone interview by Customer Research Inc.

CR
Craig R.
North Carolina
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2017 Category: Service
Craig said the business is a little slow on ordering things. He ordered a fan for his vehicle.
This review was collected via phone interview by Customer Research Inc.

OM
Odell M.
North Carolina
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Odell said that so far this business is okay. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Newton, NC
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2017 Category: Service
David said they did just fine.
This review was collected via phone interview by Customer Research Inc.

CB
Carl B.
North Carolina
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2017 Category: Service
Carl said he thinks he was overcharged. He does not agree with being charged $10 for facility supplies when the person only used a screwdriver. He is not sending his friends if he's not satisfied.
This review was collected via phone interview by Customer Research Inc.

LC
Linda C.
North Carolina
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017 Category: Service
Linda said the business provides good work. Her one concern was it took a long time to switch the belt out but she should have asked how long it would take.
This review was collected via phone interview by Customer Research Inc.

ZL
Zach L.
North Carolina
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017 Category: Service
Zach said the business is good.
This review was collected via phone interview by Customer Research Inc.

CW
Caleb W.
Conover, NC
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017 Category: Service
Spoke with Randi. She said the business did exactly what she wanted them to do.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Taylorsville, NC
Subaru Baja
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/15/2017 Category: Service
Tim said there were some unexpected expenses. The quote started out at $1700.00 then increased to $2700.00. The staff was great and he will definitely be back. They said the price increase was due to safety reasons but it was frustrating.
This review was collected via phone interview by Customer Research Inc.

MW
Marvin W.
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017
Ford 500
I always get Excellent service!!

LP
Lisa P.
Connellys Springs, NC
Ford Freestar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Lisa said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
North Carolina
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2017 Category: Service
William said this business did an excellent job and his overall experience was great. They were spot on and treated him nicely. Warren is a good mechanic ,good to talk to, had old school techniques and he is an excellent bike builder. The owner was helpful and gave him his full attention. He spent several hours talking with them and enjoyed his time. He said he had fun. They even allowed him and his fiance to go get lunch and eat inside. He has been to several facilities and others have bad customer service. He said he is glad he found them. He was looking for something on Google maps and by chance found this facility. They do anything and everything above their power to help him. He would highly recommend them for service.
This review was collected via phone interview by Customer Research Inc.

FC
Frank C.
Denver, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2017 Category: Service
Frank said the staff got him an inexpensive tire for his vehicle. They got him in and out in 40 minutes. He said they did a great job and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Conover, NC
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2017 Category: Service
Scott said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MW
Marvin W.
North Carolina
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
Marvin said the business provided excellent service, and the staff was fantastic.
This review was collected via phone interview by Customer Research Inc.

PB
Pops B.
North Carolina
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Pops said he is always happy and satisfied with the service from this business.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Newton, NC
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
David said they did a good job. He was pleased.
This review was collected via phone interview by Customer Research Inc.