Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

757 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 12 days ago

Reviews


MK
Melissa K.
Johnstown, PA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Melissa said the service was done in a timely manner and it was done for a great price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Meyersdale, PA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great Service
I really enjoy the extra service that my car is picked up and brought back when the work is completed. Stress free for me!

BG
BRIAN G.
Windber, PA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Superior service and excellent knowledge of vehicles and vehicle maintenance.
Brett and his team make Hornick Auto Sales and Service, Inc. a top notch organization. I cannot say enough about the quality of their work and their unmatched level of customer service. Truly an amazing organization.

JF
Jamel F.
Johnstown, PA
Chrysler Aspen
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Jamel said the staff was really nice. His vehicle was done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JB
Janice B.
Boswell, PA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Janice said that the staff do the job right, are nice good guys and they're quick. She's never had a problem.
This review was collected via phone interview by Customer Research Inc.

JS
Janice S.
Johnstown, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Janice said she's very happy with her service.
This review was collected via phone interview by Customer Research Inc.

JA
Jeffrey A.
Johnstown, PA
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Jeffrey said they are extremely helpful and they go out of their way to keep their customers happy.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Johnstown, PA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Bill said he has been going there for quite some time and they always do a great job.
This review was collected via phone interview by Customer Research Inc.

KC
Kenneth C.
Salix, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Always provide me and my family with great service
I started using Hornicks after my dad told me what great service they gave him. Now my 2 sisters and my wife and I use Hornicks for our auto needs. I always had a great experience since I been going to them for 3 years now.

CP
Christopher P.
Johnstown, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Great customer service
Hornicks always takes care of our auto needs, wouldn’t go anywhere else!

JB
John B.
Salix, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
John said they communicated well.
This review was collected via phone interview by Customer Research Inc.

CK
Carol K.
Johnstown, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Carol said they never do unnecessary work and they do it always at the appropriate price. They take her back and forth to her home while her vehicle is being serviced.
This review was collected via phone interview by Customer Research Inc.

RW
Ray W.
Johnstown, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Ray said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

ML
MICHAEL L.
Johnstown, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018
Battrey Terminal
Great Job

KH
KEVIN H.
Nissan Frontier
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/18/2018
Front Brakes replacement
It's been a week and I'm still miffed about this. I booked an 8:00 a.m. appointment 2 weeks in advance to have the front brakes replaced and my fluids and belts, and air in the tires, checked for winter. I received a phone call at 1:15 p.m. from the mechanic inquiring about my request. He called back at 2:15 to tell me the cost in which I told him to proceed. I had to call at 4:15 p.m. to find out if my vehicle was done, the mechanic answered and said that it was. I picked up my truck 15 min. later and paid the bill. When I looked at the receipt it only made note of the brake work, so I still don't know if the fluids & belts, and air in the tires were checked. Seems to me this all should have been completed by 10:30a.m. with a 8 am. appointment. At least the brakes work. Thanks to the mechanic. I will have to think for awhile if I will use this company again.

JC
James C.
Johnstown, PA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
James said that the place got him in quickly, did a great job and he encourages them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

TA
Tony A.
Johnstown, PA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Tony said every time he has gone they treat him with professionalism. They got him in without an appointment.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Johnstown, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
John said the staff are nice people.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Johnstown, PA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Ronald said that the place is a great facility, they took care of him quickly which others could not offer and his vehicle worked well after the service.
This review was collected via phone interview by Customer Research Inc.

BC
Bruce C.
Johnstown, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Bruce said the employees knew what they were doing.
This review was collected via phone interview by Customer Research Inc.