Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

745 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


CK
Carol K.
Johnstown, PA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Carol said they never do unnecessary work and they do it always at the appropriate price. They take her back and forth to her home while her vehicle is being serviced.
This review was collected via phone interview by Customer Research Inc.

RW
Ray W.
Johnstown, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Ray said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

ML
MICHAEL L.
Johnstown, PA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018
Battrey Terminal
Great Job

JC
James C.
Johnstown, PA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
James said that the place got him in quickly, did a great job and he encourages them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

TA
Tony A.
Johnstown, PA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Tony said every time he has gone they treat him with professionalism. They got him in without an appointment.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Johnstown, PA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
John said the staff are nice people.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Johnstown, PA
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Ronald said that the place is a great facility, they took care of him quickly which others could not offer and his vehicle worked well after the service.
This review was collected via phone interview by Customer Research Inc.

BC
Bruce C.
Johnstown, PA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Bruce said the employees knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

DT
Donald T.
Johnstown, PA
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/07/2018
Feeling Fooled
I was told that it would cost $400 to have front and back rotors replaced. So had just fronts done, expecting to pay $200 and Bill was over $250. Was told rotors were $50 each, they were $85 each. They put the more expensive painted ones on without checking with me first. Not sure if I will ever go back. They were friendly and it's a shame I fell taken.
Brett R. from Hornick Auto Sales And Service Inc responded on 09/08/2018

Donald,
Sorry that the estimate did not exactly match the final price. As for painted rotors....your model year that was all that was availible.
Also at no additional charge I personally replaced your brake pads. (no parts or labor charge) I felt that they were unsafe to pair with new rotors.
Would rather of had you talk to me, the General Manager, than fell like you were "taken"
Please feel free to reach out to me directly.


SG
Shontae G.
Pennsylvania
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Shontae said he is more than satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Pennsylvania
Ford Transit Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
David said Mike did a great job. He said he assessed his problem on a Sunday night and repaired his problem.
This review was collected via phone interview by Customer Research Inc.

CP
Christopher P.
Johnstown, PA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Christopher said Brett goes out of his way to make sure everything is done right. He's thankful for the service.
This review was collected via phone interview by Customer Research Inc.

SR
Sharron R.
Pennsylvania
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Sharon said she really likes everyone there.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Johnstown, PA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Spoke with Margaret. She said she is pleased and satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

SW
Sam W.
Johnstown, PA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Sam said they were very friendly and very helpful.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Johnstown, PA
Hyundai Elantra GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Fred said the service was good. The work was done fast.
This review was collected via phone interview by Customer Research Inc.

PH
PAMELA H.
Johnstown, PA
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018
Excellent service...always!
Impressive customer service and I am always pleased with the quality and professional repair and inspection service my vehicle receives.

MS
Mike S.
Johnstown, PA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Mike said the work was done in a timely manner and everyone was really nice and helpful.
This review was collected via phone interview by Customer Research Inc.

VS
Veronica S.
Pennsylvania
Chevrolet Tracker
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Veronica said the staff at this business was very helpful.
This review was collected via phone interview by Customer Research Inc.

KC
Kieran C.
Hollsopple, PA
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Kieran said it was excellent service. They were friendly and very easy to do business with.
This review was collected via phone interview by Customer Research Inc.