Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

277 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 14 days ago

Reviews


AB
Art B.
Lebanon, NJ
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Change Oil
I got to the shop about 1/2 late but Tom was courteous and took me in just the same. Always a pleasant experience to go there even if it's for a simple oil change. Thank you Tom!

IS
Ian S.
Bound Brook, NJ
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Ian said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Califon, NJ
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Matt said the mechanic is good, honest and reputable. Everything he does is good, and he doesn't try to take advantage of him. He is a good guy. Matt is a happy customer.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Annandale, NJ
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Service review
Tom gives just great service, i person i trust with the repairs to my car

MD
Mike D.
Somerville, NJ
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Mike said he is a regular customer, and he is happy with the service. He is not going anywhere else, he is happy every time he goes there.
This review was collected via phone interview by Customer Research Inc.

ND
Nick D.
Glen Gardner, NJ
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Great tom is the best even when sick.
Tom is the best even when he is sick never let him go God bless him

TL
Terri L.
Pittstown, NJ
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Terri said this business told her what she needed, and they replaced it.
This review was collected via phone interview by Customer Research Inc.

GT
Glen T.
Flemington, NJ
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Glen said he received good, friendly, and efficient service.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Hillsborough, NJ
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
David said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Hillsborough, NJ
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
David said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

BR
Bobbi R.
Annandale, NJ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Keeping me safe
So I went to Tom for a service and he brought it to my attention my front brakes were in need of change. Boy was he right. What a difference in them with New ones. Thank you so much for Your expertise and keeping me safe!!!

AB
Art B.
Lebanon, NJ
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Quick Service
Took my truck in for an oil change, brakes and rear tires. Tom said truck would be ready by 4:30. Truck was ready by 1 PM. Always great service at a fair price, and Tom is very personable. Would highly recommend HTA!

DR
Delores (Laurie) R.
Annandale, NJ
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018
Auto Repair and Service
In a nutshell this is business as it should be conducted. Whether repair or maintenance, the service is PROFFESIONAL my completed, you are given timelines and follow up information, and if necessary possible suggestions to maintain the automobiles performance...all work is done on time, and exactely as stated. This is customer service at its best...I always feel my car is in the "BEST" possible hands it can be and I follow up on all maintenance suggestions because quite frankly, your man is on the money every time, I have complete trust here, and in this day and age, that's a lot to be said for customer satisfaction and care! Thanks for always being there!

LS
Ludgarda S.
Bound Brook, NJ
Suzuki Aerio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Spoke with Lutgarda. He said the staff were quick, efficient, and very friendly. The price was right, and everything is fine.
This review was collected via phone interview by Customer Research Inc.

SD
Sarah D.
Annandale, NJ
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Sarah said they provided great service for a great price. They were quick and friendly.
This review was collected via phone interview by Customer Research Inc.

JE
Joel E.
Mendham, NJ
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Joel said Tom, the owner of the business, is trustworthy, honest, and nice. He always does an excellent job.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Lebanon, NJ
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017
Erformance plus
Excellent customer service and auto expertise

DR
Delores (Laurie) R.
Annandale, NJ
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017
Great customer and car service!
Outstanding, I am always happy leaving, fast, excellent, lasting car service......It is a pleasure going here, It's one of the few places left that really offer excellent customer and car service...

CC
Cary C.
New Jersey
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Cary said the staff did a great job and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

BV
Bob V.
Lebanon, NJ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Bob said they did a fantastic job and he was pleased. He really appreciates Tom.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 277 in total