Hutchinson Automotive Inc


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

431 Reviews

ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago
Jon L. on 04/20/2018
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"Always a Pleasant Experience"
Alan and Heather always provide a pleasant experience. They are friendly and timely and do a good job keeping my car in good shape. They are also honest. On this visit, I asked for my tires to be rotated, and Alan thought they looked great and didn't need it, so he didn't do it, and he didn't charge me. I highly recommend Hutchinson Automotive for Audis, Volkswagens, and any other types of vehicles they accept.
Vehicle: Audi A4
Service Date: 04/19/2018
Review Created: 04/20/2018 09:56 AM
Sonny C. on 04/19/2018
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"Honest -- Knowledgable - and customer friendly"
Nothing but the highest review about Hutchinson Automotive. Few times in over 30 years have I been as satisfied and comfortable with the work done on my German autos. Highly recommended.
Vehicle: Mercedes-Benz E350
Service Date: 04/19/2018
Review Created: 04/19/2018 08:41 PM
Chuck C. on 04/17/2018
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Chuck said he dropped off his vehicle on a Sunday and the mechanic got it Monday morning. He called him and he told him the parts were ordered and it would be ready at one. It was ready on time and he really appreciates how smoothly everything ran.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Buddy W. on 04/17/2018
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Buddy said they took care of everything with no problems.
Vehicle: Kia Soul
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Alex V. on 04/14/2018
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"Did great job"
Did work requested. Found and fixed problems. Fair prices; did not find things that did not need repairs. Family has been longtime customers.
Vehicle: Volkswagen Jetta Sedan
Service Date: 04/11/2018
Review Created: 04/14/2018 06:47 AM
Andrew E. on 04/13/2018
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Andrew said the customer service, work and price were all good.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 04/12/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Andrew C. on 04/06/2018
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Andrew said the business does a good job.
Vehicle: Ford Transit Wagon
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Pat L. on 03/29/2018
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Pat said he is always satisfied with the service.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 03/26/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
Catherine P. on 03/24/2018
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Catherine said the employees were nice. They were very helpful. They provided very thorough service. The work was done quickly.
Vehicle: Jeep Liberty
Category: Service
Service Date: 03/21/2018
Review Created: 03/24/2018
This review was collected via phone interview by Customer Research Inc.
Albert R. on 03/22/2018
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"Quick & excellent service and friendly atmosphere"
Great & quick service
Vehicle: Volkswagen Touareg
Service Date: 03/21/2018
Review Created: 03/22/2018 09:52 AM
Lew L. on 03/16/2018
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Lew said they resolved the issue.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 03/10/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Becky S. on 03/15/2018
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"Service "
Great service and knowledge of VW's.
Vehicle: Volkswagen Jetta Sedan
Service Date: 03/14/2018
Review Created: 03/15/2018 09:09 AM
Tyler S. on 03/11/2018
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"Routine Go-To"
Great care with my vehcile. They always look over the whole vehicle for other problems and notify me of them. But I would like a better price prediction at “drop off”, that part of the process is lacking.
Vehicle: Volkswagen Jetta Sedan
Service Date: 03/07/2018
Review Created: 03/11/2018 10:56 PM
Alex H. on 03/06/2018
Verified badge inactive Verified
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"Polite, Professional, and Very Reasonable"
I had an Excellent Experience with this Service and Repair Shop. The Owner "Allen" was a Very Pleasant Person to deal with. He Correctly Diagnosed my A/C Problem and Repaired it Perfectly. He even helped me with a TPMS issue and didn't charge any extra for that! Thanks Hutchinson Auto, I'll Definitely bring my car back!!
Service Date: 03/05/2018
Review Created: 03/06/2018 06:26 PM
Glenn D. on 02/28/2018
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Glenn said that he likes the service and the people of the business. They have fair pricing and honest people who are informative and nice. The owner is knowledgeable about his vehicle. His only issue with them is that they took a long time to finish the work he needed. He feels it should only have taken a few days but they had his vehicle over a week and he can't really go that long without it. It would be great if they would expand more so they can get jobs done faster.
Vehicle: Audi S4
Category: Service
Service Date: 02/22/2018
Review Created: 02/28/2018
This review was collected via phone interview by Customer Research Inc.
Alan at Hutchinson Automotive Inc responded on 03/01/2018

Glenn, being an Audi S4 that is over 10 years old, obtaining factory parts takes longer as they do not stock the S Line parts in the US for cars over ten years old. When the parts arrived, I had you ready in 48 hours. I can't help that I have to order parts from Germany.

John S. on 02/27/2018
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John said the business does good work and keeps him informed.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 02/21/2018
Review Created: 02/27/2018
This review was collected via phone interview by Customer Research Inc.
Carl R. on 02/23/2018
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Carl said everything was done properly.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 02/21/2018
Review Created: 02/23/2018
This review was collected via phone interview by Customer Research Inc.
Sarah C. on 02/22/2018
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Sarah said she is very pleased with the service and how everything went quickly.
Vehicle: Volkswagen Beetle Coupe
Category: Service
Service Date: 02/19/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
Gabe R. on 02/16/2018
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"27 Jetta"
Thanks Allen for getting the Jetta fixed and for the regular oil change!
Vehicle: Volkswagen Jetta Sedan
Service Date: 02/14/2018
Review Created: 02/16/2018 01:46 PM
Sonny C. on 02/07/2018
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Sonny said the business responded quickly and were all pleasant, timely in work, and friendly. He said he would highly, highly recommend them.
Vehicle: Volkswagen Touareg
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 431 in total