Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

489 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 10 days ago

Reviews


MB
Mark B.
Birmingham, AL
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Mark said the business knows what they are doing. He stated that the staff are efficient and reliable.
This review was collected via phone interview by Customer Research Inc.

TL
Thad L.
Birmingham, AL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Excellence in all aspects.
They worked with me on drop off time and pick up time. The cost was very satisfactory and less than expected.

KB
Kerry B.
Alabama
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Kerry said the business did everything needed in a timely manner, at good prices.
This review was collected via phone interview by Customer Research Inc.

JD
Jocelyn D.
Tuscaloosa, AL
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Jocelyn said she was really nice and Heather was very sweet and they were fast.. She has no problems with them and it was a great experience.
This review was collected via phone interview by Customer Research Inc.

LG
Leon G.
Birmingham, AL
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Leon said they treat him good
This review was collected via phone interview by Customer Research Inc.

GA
Gerard A.
Birmingham, AL
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Hutchinson Automotive
Hutchinson Auto provides quality work on Audi’s for reasonable fee. They are much less expensive than the dealers. I have used them for over 10 years and have not been dissapointed in the work.

PS
Paul S.
Birmingham, AL
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Paul said the business is very timely and does all the work that is needed.
This review was collected via phone interview by Customer Research Inc.

SS
Shannon S.
Birmingham, AL
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Shannon said it was a smooth and easy experience.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Bessemer, AL
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Robert said they do a great job and he has been going there for a long time.
This review was collected via phone interview by Customer Research Inc.

KG
Kenneth G.
Alabama
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Kenneth said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NB
Neville B.
Birmingham, AL
Volkswagen Rabbit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Neville said the experience was good with the business. They worked on what was expected.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Tuscaloosa, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
James said the business did a good job and he feels like he can trust them.
This review was collected via phone interview by Customer Research Inc.

JB
Jared B.
Blountsville, AL
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Jared said the business was very fast, they were super friendly and they were also a family owned business, which he liked.
This review was collected via phone interview by Customer Research Inc.

BH
Barbara H.
Birmingham, AL
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Heather and Allen are rock stars!
No matter what happens to my 20 year old “New Beetle,” they can fix it and they do it speedily. I don’t know what I would do without them...and Frankie too!

EW
Elenore W.
Birmingham, AL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Elenore said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Birmingham, AL
Volvo S80
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Mark said they were very nice and courteous but were unable to fix the issue with the vehicle. The prices are reasonable but they didn't have the right kind of equipment to do the repair, so he ended up taking the vehicle into another facility.
This review was collected via phone interview by Customer Research Inc.

MD
Maria D.
Pfafftown, NC
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Maria said the business does good work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

EH
Ed H.
Birmingham, AL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Excellent service.
Excellent service. Very friendly. Always feel like they look out for my best interest and don’t recommend unnecessary repairs.

BS
Burnell S.
Birmingham, AL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Burnell said he appreciates the flexible schedule and the prices.
This review was collected via phone interview by Customer Research Inc.

AC
Allison C.
Birmingham, AL
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Caring, Knowledgeable Staff & Honest Work
The staff and owners are all delightful people, extremely knowledgeable, and go above and beyond to satisfy the needs of customers. All work is honest, thorough, and done in a timely manner.