Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 522 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 21 days ago

Reviews


JK
James K.
Birmingham, AL
Volkswagen Golf GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
James said he feels like they know their business. They have always been fair with him and do a good job.
This review was collected via phone interview by Customer Research Inc.

CT
Christina T.
Fultondale, AL
Volkswagen Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Christina said the service was efficient.
This review was collected via phone interview by Customer Research Inc.

SF
Suzanne F.
Birmingham, AL
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019
Same old, same old (aka totally awesome!)
Superb in every possible way! Consistently excellent service over a number of years for this very happy customer. Highly recommend to anyone with care care needs. Far and away the best place in town. :-)

AC
Andy C.
Alabama
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Andy said the employees were really friendly, he thought it was really quick for the amount of work they did, and they were willing to work to get everything he needed on the vehicle done.
This review was collected via phone interview by Customer Research Inc.

SB
Sarah B.
Birmingham, AL
Audi A5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Sarah said she liked the facility a lot.
This review was collected via phone interview by Customer Research Inc.

RJ
Ryan J.
Wetumpka, AL
Volkswagen Passat Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2019 Category: Service
Ryan said his vehicle is still not running right.
This review was collected via phone interview by Customer Research Inc.

AD
Allison D.
Birmingham, AL
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Allison said that the staff did a good job and is cool.
This review was collected via phone interview by Customer Research Inc.

AD
Allison D.
Birmingham, AL
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Allison said that the staff did a good job and is cool.
This review was collected via phone interview by Customer Research Inc.

CJ
Carlos J.
Calera, AL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Carlos said the service was good.
This review was collected via phone interview by Customer Research Inc.

MJ
Martha J.
Gardendale, AL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Martha said that the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Moody, AL
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Anthony said the staff were professional, informative and honest.
This review was collected via phone interview by Customer Research Inc.

JL
Jon L.
Birmingham, AL
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019
Fabulous People
Always a positive experience. I have been using Hutchinson for about 4 years. Alan and Heather could not be nicer and more responsive. I highly recommend Hutchinson!!

DE
Dick E.
Birmingham, AL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
"Above and beyond" service
I have been taking my VWs to Hutchinson for years. I have always gotten excellent service plus advice which has been useful. The people there are all friendly, which makes the experience of getting repair pleasant. It would be hard to recommend these folks too highly.

MD
Mara D.
Birmingham, AL
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Mara said the staff was very attentive, and accommodating.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Pinson, AL
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Kevin said the business was friendly, professional and did a great on the service. He was new with them, but will continue to do business with them.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Birmingham, AL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
John said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Crane Hill, AL
Volkswagen GLI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Matt said the mechanics there are amazing and Allen is one of the best.
This review was collected via phone interview by Customer Research Inc.

CB
Cathy B.
Birmingham, AL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Cathy said they were awesome.
This review was collected via phone interview by Customer Research Inc.

JG
Jessica G.
Birmingham, AL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019
Great service as usual. Thanks so much!
Great service as usual. Thanks so much!

CC
Chris C.
Birmingham, AL
Volkswagen Passat Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Chris said the business gave excellent customer service.
This review was collected via phone interview by Customer Research Inc.