Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

474 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


BH
Barbara H.
Birmingham, AL
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Heather and Allen are rock stars!
No matter what happens to my 20 year old “New Beetle,” they can fix it and they do it speedily. I don’t know what I would do without them...and Frankie too!

MD
Maria D.
Pfafftown, NC
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Maria said the business does good work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

EH
Ed H.
Birmingham, AL
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Excellent service.
Excellent service. Very friendly. Always feel like they look out for my best interest and don’t recommend unnecessary repairs.

BS
Burnell S.
Birmingham, AL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Burnell said he appreciates the flexible schedule and the prices.
This review was collected via phone interview by Customer Research Inc.

AC
Allison C.
Birmingham, AL
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Caring, Knowledgeable Staff & Honest Work
The staff and owners are all delightful people, extremely knowledgeable, and go above and beyond to satisfy the needs of customers. All work is honest, thorough, and done in a timely manner.

JJ
Judy J.
Birmingham, AL
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Really it was a 10 out of 5!
I grew up long ago with a Dad who worked in various aspects of the automotive business. As a young person I never had to think twice about who was working on my car. At age 30, I left my home town - and it wasn't long before I realized how lucky I'd been. I'm not sure when our household found Hutchinson - but it feels like decades ago. I don't give recommendations lightly, it's a bit like fixing someone up on a blind date - it's just potentially dangerous to do it. But I can say that I have never been unhappy with their recommendations or their service. I can say I never experience anxiety when I leave my car there. I can say I trust them 110%. These are good people and you know it the moment you walk in.

QP
Queinton P.
Birmingham, AL
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Queinton said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Birmingham, AL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
John said this business has great service and great prices.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Gardendale, AL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Richard said he appreciates the staff very much. They understood, provided a payment plan and did a good job all the way around.
This review was collected via phone interview by Customer Research Inc.

CG
Chelsea G.
Birmingham, AL
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Chelsea said the staff at this business were very friendly, they did a great job and they were easy to work with.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Birmingham, AL
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
They speak TDI
Alan and Heather understand economics of maintenance and help me keep my TDI running top notch.

GA
Gerard A.
Birmingham, AL
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Hutchinson Automotive
Hutchinson provides first class mechanics at less than dealer cost. Anyone can trust Alan, Frank and Heather to take care of the problem that your Audi/VW might have. Your car is not greased on the inside when you pick it up. I have had terrible experiences at dealers with the car's interior being totally trashed at pick up. This has never happened at Hutchinson

JB
Jeff B.
Warrior, AL
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Jeff said this business was quick and the staff was very easy to talk to. The price was good and everything was great.
This review was collected via phone interview by Customer Research Inc.

NS
Nadir S.
Oxford, AL
Volkswagen Touareg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Exceptional Service
Great service as always and of course very knowledgeable team!

DL
Douglas L.
Birmingham, AL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Douglas said he really appreciates the mechanic being straight forward with him about what was wrong with his vehicle. He also said he's bringing one of his older vehicle in to have them work on it.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Birmingham, AL
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jim said the business is very honest.
This review was collected via phone interview by Customer Research Inc.

CM
Christie M.
Birmingham, AL
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Christie said the service was done quickly. The work did not cost much.
This review was collected via phone interview by Customer Research Inc.

NP
Nikki P.
Birmingham, AL
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Nikki said the staff members at the business were friendly, they were affordable, and had her in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RR
Robin R.
Jacksonville, AL
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Robin said the business is amazing. They are very friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SU
Stephen U.
Cordova, AL
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Stephen said for a first time visit the staff did very well.
This review was collected via phone interview by Customer Research Inc.