Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

453 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 11 days ago

Reviews


JB
Jacob B.
Pelham, AL
INFINITI FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jacob said the repairs were done in a timely manner and the price was also fair.
This review was collected via phone interview by Customer Research Inc.

MD
Mara D.
Birmingham, AL
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Mara said the business' employees were very thoughtful, thorough and kind. She stated she enjoyed working with them and looks forward to coming in again.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
Fairfield, AL
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Charles said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DN
David N.
Birmingham, AL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
David said everything was great with this business.
This review was collected via phone interview by Customer Research Inc.

BS
Brittany S.
Birmingham, AL
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Brittany said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JC
Jonathan C.
Hanceville, AL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Hutchinson is the only place I absolutely trust to setvice my Jetta TDI
Whether your needs involve a mere oil change or a repair that involves disassembling the engine or transmission, you can't go wrong with Hutchinson. If another shop says you need this or that, take your car to Hutchinson for a second opinion. They will be honest with you.

If the work is required, your bill will sometimes be a little more than other repair shops, yet competitive, but will be a lot less than the car stealerships. The work they do for you will far outmatch the work you could have done elsewhere, including the dealerships. Their work also satisfies the requirements of your warranty, if you have a newer car, just as if you took it to a dealer.

For the latest trip to their shop, I had a standard oil and oil filter change and they installed an aftermarket towing hitch and trailer light wiring harness for me. The job was completed quickly and affordably. The installation looks great on my 2006 Jetta TDI sedan.

CH
Chris H.
Birmingham, AL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Chris said the staff were personable and responsive.
This review was collected via phone interview by Customer Research Inc.

SH
Sam H.
Birmingham, AL
Audi S5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Sam said that the facility provided him with fast service.
This review was collected via phone interview by Customer Research Inc.

AG
Amber G.
Birmingham, AL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Amber said the staff resolved her issue pretty quickly. They told her what her options were, they wanted her to have her vehicle fixed the best way possible. They gave her the best deal that worked with her warranty.
This review was collected via phone interview by Customer Research Inc.

RW
Ronald W.
Birmingham, AL
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Ronald said the business had great vehicle and customer service.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Tuscaloosa, AL
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
10000 service
Great job. Efficient fast svc Fair price. Much prefer over Audi Birmingham

JT
John T.
Verbena, AL
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
2008 VW Passat
Brought car in for service on brakes and other items. Fair price and completed on time. I always have complete confidence in their work. Another great experience!

CN
Charles N.
Tuscaloosa, AL
Audi A7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Charles said the staff is courteous and helpful and they did a nice job.
This review was collected via phone interview by Customer Research Inc.

KC
Kirk C.
Alabama
Volkswagen Eos
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Kirk said he is thankful for all of the help he received.
This review was collected via phone interview by Customer Research Inc.

JG
Jason G.
Birmingham, AL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Jason said the staff were kind, they are knowledgeable and the quality of the repair they performed was good.
This review was collected via phone interview by Customer Research Inc.

SY
Sujane Y.
Birmingham, AL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Sujane said the service was very good. The work was on time. The service was the best. He had no complaints.
This review was collected via phone interview by Customer Research Inc.

RL
Richardo L.
Alabama
Volkswagen Eos
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Richardo said everything turned out great and Allen walked him through everything step by step.
This review was collected via phone interview by Customer Research Inc.

RM
Rhonda M.
Birmingham, AL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Rhonda said she calls the staff and they take her in right away, with no trouble.
This review was collected via phone interview by Customer Research Inc.

CP
Challenge P.
Birmingham, AL
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Challenge said Heather and Allen were welcoming.
This review was collected via phone interview by Customer Research Inc.

PT
Phil T.
Alabama
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Phil said the business staff was nice. They completed his vehicle maintenance efficiently. The facility was clean.
This review was collected via phone interview by Customer Research Inc.