ReScore Reviews™ (134)

ReScore
Overall Rating 4.4999995/5Overall Rating 4.4999995/5Overall Rating 4.4999995/5Overall Rating 4.4999995/5rating 4.4999995
Original
Overall Rating 2.27612/5Overall Rating 2.27612/5rating 2.27612rating 2.27612rating 2.27612
90% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Rita R. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Great customer service. They always do a great job. David was excellent and very thorough.
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/15/2017 10:27 PM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you. Happy Holidays

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Jonathan G. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Showed up for my vehicle maintenance at Hyundai and was greeted immediately. The wait was not long, and was on my way shortly.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/15/2017 06:56 PM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you very much.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great service always
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/09/2017
Service Type: Repair
Review Created: 12/15/2017 06:01 PM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Michael V. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"For Mr. Sean Salem"
The service and courteous treatment are second to none. Mr.Sean Salem deserves a raise.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 04:33 PM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you for responding.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Sal S. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and good staff"
Quick service.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 02:48 PM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you very much.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Carlos P. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great every single time "
I love the service I receive from Hyundai. I don't know anything about cars so they're all very patient with me and explain everything. The gentleman that helped me was so courteous. I love it.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 12/13/2017
Service Type: Repair
Review Created: 12/15/2017 02:32 PM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you. We appreciate your business.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
John S. on 12/15/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
I have always received outstanding service from Hyundai of El Paso and have been a satisfied customer for over twelve years now.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 01:08 PM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you for being a loyal customer.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Laura C. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied client"
I always leave very satisfied from this place... the customer service is great, I never wait too long for any service. Will definitely recommend those place.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 11:04 AM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you so much. Happy holidays.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
William S. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The personal touch"
The personal care is awesome, will always purchase my cars there.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/15/2017 09:01 AM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer on 12/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Prompt service"
None at this time.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/14/2017 09:49 PM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Lori S. on 12/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfied customer"
How clean the facility was!
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/14/2017 09:32 AM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Daniel R. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Good customer service
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 04:10 PM
Tom D. at Hyundai of El Paso responded on 12/16/2017

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service "
great service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 12:01 PM
Tom D. at Hyundai of El Paso responded on 12/13/2017

We appreciate your business

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knew how long service would take"
Excellent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/13/2017 11:25 AM
Tom D. at Hyundai of El Paso responded on 12/13/2017

Thank you. Happy Holidays.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Leticia B. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, excellent customer service, communication with customer."
I was assisted by Ricky, he is very professional, helpful, respectful, and attentive. He can multitask from what i saw, and i hope to be assisted by him again.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 08:38 AM
Tom D. at Hyundai of El Paso responded on 12/13/2017

Thank you. We'll see you next time.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice! (:"
Nice! (:
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/09/2017
Service Type: Repair
Review Created: 12/12/2017 08:10 PM
Tom D. at Hyundai of El Paso responded on 12/13/2017

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Cornelio R. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Service"
Sam and the rest of the service team were so understanding. We were on our way to Dallas from Las Cruces, when we realized we had a problem on Saturday, November 25th, about noon. Your great team took excellent care of us and the car. We definitely recommend Hyundai of El Paso. Great people great service.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/12/2017 06:11 PM
Tom D. at Hyundai of El Paso responded on 12/13/2017

 Thank you for your business

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Enrique R. ReScore Review on 12/13/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Santa Fe repairs"
Thank you Raul Muniz for going above and beyond and for making the repair himself . He addressed my concern and got me out quicker
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/09/2017
Service Type: Repair
Review Created: 12/12/2017 02:49 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"2017 Hyundai Santa Fe Repairs"
Overall the repairs were satisfactory as Raul Muniz went above and beyond to do the repairs himself otherwise I would have to of made arrangements to go back another day. I thank him and appreciate him taking that extra step.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/09/2017
Service Type: Repair
Review Created: 12/12/2017 02:49 PM
Tom D. at Hyundai of El Paso responded on 12/13/2017

Thank you for taking my call today and explaining in more detail about your visit.

Raul Muniz
Service Drive Manager
Hyundai of El Paso
Angela H. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundaii"
Great service,great employees in all departments
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 02:49 PM
Tom D. at Hyundai of El Paso responded on 12/13/2017

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Aurora F. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
very good they are very helpful
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 02:28 PM
Tom D. at Hyundai of El Paso responded on 12/13/2017

Thank you. Happy Hoildays

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
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