Naomi H. on 10/21/2017
"Customer Service "
Thank you everyone is so helpful .
Vehicle:
2017 Hyundai Elantra
Category:
Service
Service Date:
10/13/2017
Service Type:
Maintenance
Review Created:
10/21/2017 04:40 AM
Santiago M. on 10/20/2017
"Veloster returned quickly"
Service was great!
Vehicle:
2015 Hyundai Veloster
Category:
Service
Service Date:
10/13/2017
Service Type:
Repair
Review Created:
10/20/2017 05:49 PM
MARIO M. on 10/20/2017
Recommended
"Not the first time"
This is not the first time communication is an issue with this department
Vehicle:
2017 Hyundai Veloster
Category:
Service
Service Date:
10/17/2017
Service Type:
Maintenance
Review Created:
10/20/2017 12:34 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/20/2017
Thank you for speaking with me about your issue and setting an appointment for checking your vehicle. Our quick lube department is open till 8:30 during the week however we do ask that appointments be set for any concerns that would require diagnostic work. I look forward to seeing you on your appointment date.
Nathan D. StevensService Manager
915-881-0300x1705
Verified Customer on 10/20/2017
"Great Service, Friendly Service Writer"
Good service from Armando Novoa!
Vehicle:
2017 Hyundai Santa Fe S
Category:
Service
Service Date:
10/16/2017
Service Type:
Repair
Review Created:
10/20/2017 10:20 AM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/20/2017
Thank you for taking the time to share and recognize Armando and the service he provided.
Nathan D. StevensService Manager
915-881-0300x1705
Gabriela K. on 10/20/2017
"Nice place, nice pelele."
Excelent service
Vehicle:
2016 Hyundai Tucson
Category:
Service
Service Date:
10/14/2017
Service Type:
Maintenance
Review Created:
10/20/2017 09:21 AM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/20/2017
Thank you.
Nathan D. StevensService Manager
915-881-0300x1705
Monica R. on 10/19/2017
"Thanks"
Very professional ..
Vehicle:
2017 Hyundai Tucson
Category:
Service
Service Date:
09/20/2017
Service Type:
Maintenance
Review Created:
10/19/2017 11:26 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/20/2017
Thank you.
Nathan D. StevensService Manager
915-881-0300x1705
James N. on 10/19/2017
"Really great"
Really great
Vehicle:
2014 Hyundai Sonata
Category:
Service
Service Date:
10/16/2017
Service Type:
Repair
Review Created:
10/19/2017 07:55 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/20/2017
Thank you.
Nathan D. StevensService Manager
915-881-0300x1705
Melvin D. on 10/19/2017
"Great service"
Great service
Vehicle:
2017 Hyundai Sonata
Category:
Service
Service Date:
10/17/2017
Service Type:
Maintenance
Review Created:
10/19/2017 12:35 PM
Tom D. at Hyundai of El Paso responded on 10/19/2017
Thank you .
Tommy DeArmanService Drive Manager
Hyundai of El Paso
Maurice F. ReScore Review on 10/20/2017
ReScore
Original
Recommended? Yes
Verified
"Time management is important to both parties"
Sam Clark was helpful in resolving my issues.
Vehicle:
2013 Hyundai Santa Fe
Category:
Service
Service Date:
10/17/2017
Service Type:
Repair
Review Created:
10/19/2017 11:11 AM
Original Review
on 10/19/2017
"Very professional service advisors"
It seems that when yo wait for your car you get it in a timely manner. when you leave it, it takes all day.
Vehicle:
2013 Hyundai Santa Fe
Category:
Service
Service Date:
10/17/2017
Service Type:
Repair
Review Created:
10/19/2017 11:11 AM
Virgil E. at Hyundai of El Paso responded on 10/20/2017
Hi
Im sorry to hear that your experience at Hyundai was not satisfactory. an unsatisfactory experience is not typical of me and my employees, I, Virgil Esquivel, Parts and Service Director, extend my sincere apologies and I hope that if you ever need our services again that we will not disappoint. You may reach me personally at 915-881-0300 EXT 1709.
Fixed Operations Director
Hyundai of El Paso
(915)881-0300 Ex. 1709
virgil.esquivel@hyundaiofelpaso.com
Janeth C. on 10/19/2017
"Service"
Excellent
Vehicle:
2012 Hyundai Santa Fe
Category:
Service
Service Date:
10/04/2017
Service Type:
Maintenance
Review Created:
10/19/2017 07:36 AM
Tom D. at Hyundai of El Paso responded on 10/19/2017
Thank you very much.
Tommy DeArmanService Drive Manager
Hyundai of El Paso
RICHARD L. on 10/19/2017
"Hyundai 2107 Santa Fe Scheduled Service and Hood Latch Recall"
Service efficiently completed. Recall action completed. End results were completely explained by Tommy DeArmen.
Vehicle:
2017 Hyundai Santa Fe
Category:
Service
Service Date:
10/16/2017
Service Type:
Repair
Review Created:
10/19/2017 07:33 AM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/19/2017
Thank you for sharing.
Nathan D. StevensService Manager
915-881-0300x1705
Ronald R. on 10/18/2017
"Great service"
I was extremely pleased with the service provided.
Vehicle:
2015 Hyundai Sonata
Category:
Service
Service Date:
10/16/2017
Service Type:
Repair
Review Created:
10/18/2017 08:50 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/19/2017
Thank you for sharing.
Nathan D. StevensService Manager
915-881-0300x1705
Sylvia F. on 10/18/2017
"All work needed was done on a timely manner. "
All work needed done on a timely manner. Thank you Mr. Esquivel & David Mora
Vehicle:
2014 Hyundai Santa Fe S
Category:
Service
Service Date:
10/13/2017
Service Type:
Repair
Review Created:
10/18/2017 07:34 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/19/2017
Thank you for working with us and recognizing those who provided excellent service to you.
Nathan D. StevensService Manager
915-881-0300x1705
Myra B. on 10/18/2017
"SERVICE REVIEW"
YOUR PEOPLE DO A GREAT JOB - EXCEPT WHEN THEY CAN'T GET THE PARTS ON TIME
NOT THEIR FAULT..
NOT THEIR FAULT..
Vehicle:
2004 Hyundai Santa Fe
Category:
Service
Service Date:
10/14/2017
Service Type:
Maintenance
Review Created:
10/18/2017 11:20 AM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/19/2017
Thank you for your patience while your part was ordered. We appreciate your time and service.
Nathan D. StevensService Manager
915-881-0300x1705
Verified Customer on 10/17/2017
"Thanks"
Great Service!
Vehicle:
2013 Hyundai Veloster
Category:
Service
Service Date:
10/13/2017
Service Type:
Maintenance
Review Created:
10/17/2017 11:37 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/19/2017
Thank you for sharing.
Nathan D. StevensService Manager
915-881-0300x1705
Kyong M. on 10/17/2017
"First Service "
My service advisor Tommy DeArman was great to work with.
Vehicle:
2017 Hyundai Santa Fe S
Category:
Service
Service Date:
10/13/2017
Service Type:
Maintenance
Review Created:
10/17/2017 08:22 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/19/2017
Congratulations on your new 2017 Hyundai and thank you for recognizing Tommy and the service he provided.
Nathan D. StevensService Manager
915-881-0300x1705
Verified Customer on 10/17/2017
"Great customer service "
Great Customer Service
Vehicle:
2017 Hyundai Tucson
Category:
Service
Service Date:
10/13/2017
Service Type:
Maintenance
Review Created:
10/17/2017 06:21 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/19/2017
Thank you.
Nathan D. StevensService Manager
915-881-0300x1705
Alberto A. on 10/17/2017
"Oil Change"
I went in for an oil change. They recommended new breaks after the free service vehicle Check. Went home and changed them in about 20 minutes. Thanks Hyundai.
Vehicle:
2013 Hyundai Elantra Co
Category:
Service
Service Date:
10/14/2017
Service Type:
Maintenance
Review Created:
10/17/2017 06:20 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/19/2017
Always happy to provide a complimentary safety check on your vehicle. If we can be of any assistance please don't hesitate to call.
Nathan D. StevensService Manager
915-881-0300x1705
Verified Customer on 10/17/2017
"Good communication "
Service completed faster than last time I was here
Vehicle:
2017 Hyundai Sonata
Category:
Service
Service Date:
10/14/2017
Service Type:
Maintenance
Review Created:
10/17/2017 06:20 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/19/2017
Thank you for noticing and sharing. We appreciate your time and business.
Nathan D. StevensService Manager
915-881-0300x1705
GEORGE MICHAEL B. on 10/17/2017
"Great service!"
My service advisor Sam Clark is GREAT!!!!
He’s friendly, knowledgeable, and customer service oriented!
He’s friendly, knowledgeable, and customer service oriented!
Vehicle:
2015 Hyundai Genesis
Category:
Service
Service Date:
10/13/2017
Service Type:
Maintenance
Review Created:
10/17/2017 02:16 PM
Nathan S., Service Manager at Hyundai of El Paso responded on 10/17/2017
Thank you for taking the time to share and recognize Sam for the service he provided.
Nathan D. StevensService Manager
915-881-0300x1705
Displaying Review 1 - 20 of 3304 in total