Hyundai of El Paso

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915-881-0300
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Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

6519 Reviews

5 star
75%
4 star
11%
3 star
5%
2 star
3%
1 star
3%

ReScore Reviews™ (183)

ReScore
Overall Rating 4.535522/5Overall Rating 4.535522/5Overall Rating 4.535522/5Overall Rating 4.535522/5rating 4.535522
Original
Overall Rating 2.2527487/5Overall Rating 2.2527487/5rating 2.2527487rating 2.2527487rating 2.2527487
91% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews

LR
Lorena R.
El Paso, TX
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Service was great
Everyone was so nice and best customer service.
Recommended
DJ
Dolores J.
El Paso, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Excellent service good people
Excellent service
Recommended
NV
Nelson V.
El Paso, TX
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019 Category: Service
excelent
x
Recommended
Tom D. from Hyundai of El Paso responded on 04/22/2019

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
PE
Patrick E.
El Paso, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019 Category: Service
Great experience
Marco took care of my family and I during a difficult time and we personally like to thank him. He and all the Hyundai employees worked very hard and made us feel at home. Thank you all.
Recommended
Tom D. from Hyundai of El Paso responded on 04/22/2019

Thank you for the great review.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer
El Paso, TX
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Service
Great service they listen to your service requests and are courteous.
Recommended
Tom D. from Hyundai of El Paso responded on 04/22/2019

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
RB
Roberto B.
El Paso, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2019 Category: Service
Great service!!
Honest, upfront, no misleading statements
Recommended
Tom D. from Hyundai of El Paso responded on 04/22/2019

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
IT
Israel T.
El Paso, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Excellent professional service
Outstanding friendly service! All services were preformed in a timely manner.
Recommended
Tom D. from Hyundai of El Paso responded on 04/20/2019

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
RP
Ricardo P.
El Paso, TX
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Great service
Sam Clark has always been attentive in getting our Genesis taken care of. Appreciate the professionalism all around.
Recommended
Tom D. from Hyundai of El Paso responded on 04/20/2019

Thank you for the great review.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
CL
Christopher L.
El Paso, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
The number one dealership
Once again you all did a wonderful job. Please get a popcorn m
Recommended
Tom D. from Hyundai of El Paso responded on 04/20/2019

Thank you. 

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
GA
Gilberto A.
El Paso, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Koo service
Koo
Recommended
Tom D. from Hyundai of El Paso responded on 04/20/2019

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
LM
Laura M.
El Paso, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
All around team working to satify customers.
Excellent Customer Service. Always giving you feedback on what is going on with your vehicle while waiting for work to be done. Very will mannered when addressing you.
Recommended
Tom D. from Hyundai of El Paso responded on 04/18/2019

Thank you very much for responding.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
MR
Maria R.
El Paso, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Except service
Very attentive and very courteous employees. Helped me with my vehicle as soon as I arrived
Recommended
Tom D. from Hyundai of El Paso responded on 04/18/2019

Thank you for the great review.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
LG
Larry G.
El Paso, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
My visit
Good customer service.
Recommended
Tom D. from Hyundai of El Paso responded on 04/18/2019

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
KS
Kevin S.
El Paso, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Great
Great dealership fast service.
Recommended
Tom D. from Hyundai of El Paso responded on 04/18/2019

Thank you very much.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer
El Paso, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019 Category: Service
Service is too busy
Service department is too busy. Service turnaround may take longer than you expected. Don't go unless you have an appointment set up prior to visit at this dealership.
Tom D. from Hyundai of El Paso responded on 04/18/2019

Thank you for responding and giving us the details of your visit.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer
El Paso, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
N/A
N/A
Recommended
Tom D. from Hyundai of El Paso responded on 04/17/2019

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer
El Paso, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great Service
Khahlil T. Williams provided excellent customer service.
Recommended
Tom D. from Hyundai of El Paso responded on 04/17/2019

Thank you very much. I will let him know how well he took care of you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
Verified Customer
Horizon City, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great Service and friendly staff
Friendly staff timely manner
Recommended
Tom D. from Hyundai of El Paso responded on 04/17/2019

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
SF
Sylvia F.
El Paso, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Knowledgeable staff
Thank you Rachel for listening....have been having issue with loud wind noise. Rachel listened & will be ordering part to alleviate problem.
Recommended
Tom D. from Hyundai of El Paso responded on 04/17/2019

Thank you for the great review.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso
MG
Martha G.
El Paso, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
State inspection
Fast service
Recommended
Tom D. from Hyundai of El Paso responded on 04/17/2019

Thank you.

Tommy DeArman
Service Drive Manager
Hyundai of El Paso