ReScore Reviews™ (8)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Mary G. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Don't understand what is meant by this"
Friendly, courteous, organized and explained everything thoroughly to me. Enjoy coming here to have my car serviced- I enjoy talking to Doug in service. Keep up the good work!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 10:36 AM
Doug S., Service Manager at Hyundai of Keene responded on 02/19/2018

Thank you, it was great to see you, and to take care of the Elantra GT's services.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Jeffrey T. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job "
Always courteous and Professional
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/16/2018 05:17 PM
Doug S., Service Manager at Hyundai of Keene responded on 02/17/2018

Thank you, it was great to see you and to take care of the Elantra's service needs.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They went to bat for us...and were quick and professional"
We had a safety issue that needed to be taken care of--or else the car would have been undriveable and we just didn't want to give it up yet since there was nothing else wrong with it--and they went to bat with corporate headquarters over it so Hyundai covered the cost. they also found a couple of other issues and repaired them efficiently. We know our next car will be a Hyundai!
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 11:40 AM
Doug S., Service Manager at Hyundai of Keene responded on 02/13/2018

It was great to meet you, and to take of the concerns with the Tucson.  Thank you for choosing Hyundai of Keene for your service needs.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Dawn J. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very informative, friendly, and timely!Great Service"
Great Service! Thank-you!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 02/13/2018 06:32 AM
Doug S., Service Manager at Hyundai of Keene responded on 02/13/2018

As always it was great to see you and to take care of the Veloster's service needs.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Omer C. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Explaining work done and answers all question
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/07/2018 06:50 PM
Doug S., Service Manager at Hyundai of Keene responded on 02/08/2018

Thank you for choosing Hyundai of Keene for your service needs.  It was a pleasure to meet you and to take care of the Sonata's service needs.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Sarah F. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Service was fast and Doug was incredibly friendly. I like that they didn’t try to sell me anything extra either. Ha
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/06/2018 03:38 AM
Doug S., Service Manager at Hyundai of Keene responded on 02/06/2018

It was great to meet you, and to take care of the Genesis Coupe's services.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Sally S. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"flat tire repaiir"
Quick responce to my problem
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/04/2018 04:01 AM
Doug S., Service Manager at Hyundai of Keene responded on 02/04/2018

It was great to see you again, and to keep the Elantra in tip top shape.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Deborah S. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, great people!"
I bought the Elantra here, nothing but good things to say about the sales and especially the service department!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/20/2018
Service Type: Repair
Review Created: 02/02/2018 02:43 PM
Doug S., Service Manager at Hyundai of Keene responded on 02/03/2018

Thank you! 

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Alice S. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service Dept"
Hyundai of Keene gets the job done. They are on time, they listen to you, they do an excellent job in a friendly and professional manner. Doug is always there for us. I love to ask questions and he is right there with his answers. I would definitely recommend
Hyundai of Keene Service Dept. to friends and family.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/01/2018 12:33 PM
Doug S., Service Manager at Hyundai of Keene responded on 02/01/2018

Thank you, it was great to see both of you again and to take care of the Sonata's services.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Verified Customer on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
Friendly service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 02/01/2018 05:29 AM
Doug S., Service Manager at Hyundai of Keene responded on 02/01/2018

Thank you for choosing Hyundai of Keene.  It was great to see you and to take care of the Santa Fe's services.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Ernest B. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good people."
In and out no waiting.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 01/31/2018 03:38 AM
Doug S., Service Manager at Hyundai of Keene responded on 01/31/2018

As always, it was great to see you again, and to take care of the Accent.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
William K. on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, timely service at fair prices. "
Work was done in a timely fashion and Doug (Manager) is always helpful. And I appreciate the shuttle service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/23/2018
Service Type: Repair
Review Created: 01/29/2018 08:01 AM
Doug S., Service Manager at Hyundai of Keene responded on 01/29/2018

It was great to see you, and to take care of the Elantra's services.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Verified Customer on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Always accommodating.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/22/2018
Service Type: Repair
Review Created: 01/24/2018 02:57 PM
Doug S., Service Manager at Hyundai of Keene responded on 01/24/2018

Thank you, it was great to see and the Elantra again.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Donald M. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"confidence"
Feel Doug and crew have my best interest in their work
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/24/2018 11:47 AM
Doug S., Service Manager at Hyundai of Keene responded on 01/24/2018

It was great to see you again, and to take care of the Tucson's services.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Guy O. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is great got in on short notice thank you."
Took my car in for a recall in and out in very short time great job service was great and friendly.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/20/2018
Service Type: Repair
Review Created: 01/23/2018 12:11 PM
Doug S., Service Manager at Hyundai of Keene responded on 01/23/2018

It was great to see you and to take care of the services on the Sonata.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Warren R. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My first repair."
Great job, timely service and best of all it was free.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/23/2018 06:35 AM
Doug S., Service Manager at Hyundai of Keene responded on 01/23/2018

Thank you for choosing Hyundai of Keene as your service center.  It was great to see you again, and to take care of the Sonata's services.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars"
Always ready and willing to help! Prompt, polite and friendly service .
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 07:01 PM
Doug S., Service Manager at Hyundai of Keene responded on 01/19/2018

Thank you for choosing Hyundai of Keene as your service provider.  It was great to see you and to take care of the Elantra.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Verified Customer ReScore Review on 01/19/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra"
Thank you to the Service Department at Hyundai for their persistence in locating a pesky MIL light issue!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 02:27 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Elantra"
I am hopeful that the fourth time in service for a repeating issue will be the last.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 02:27 PM
Doug S., Service Manager at Hyundai of Keene responded on 01/15/2018

I too hope the next time I see you is for an oil change and not a pesky check engine light again. 

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Doug S., Service Manager at Hyundai of Keene responded on 01/16/2018

It was good to talk to again,  I'm very confident the concern should not reappear again.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Laura T. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people in it"
they were able to get the part that we needed and get our car in and fixed in a timely manor, it was great.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 06:38 AM
Doug S., Service Manager at Hyundai of Keene responded on 01/15/2018

Thank you, it was great to see you and to take care of the Santa Fe Sport.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
Verified Customer on 01/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Owner / driver"
Good service, clean facility, friendly staff.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/14/2018 05:39 AM
Doug S., Service Manager at Hyundai of Keene responded on 01/14/2018

Thank you for choosing Hyundai of Keene.  It was great to see you and to take care of the Sonata's service needs.

Thank you,

Doug Summerton
Service Manager
Hyundai of Keene
603-354-5095
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