Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1269 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 3.66667/5Overall Rating 3.66667/5Overall Rating 3.66667/5rating 3.66667rating 3.66667
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
88% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


RS
Randy S.
Muskego, WI
2016 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018 Category: Service
Service
As always, service was fantastic! Great work.

Anonymous avatar
Verified Customer
Muskego, WI
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Service
They are prompt friendly and good!

Anonymous avatar
Verified Customer
Milwaukee, WI
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Thank You All For Your Great Work
I appreciate getting work done on my car in a timely matter
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SCOTT F G. from Hyundai West Allis responded on 06/22/2018

Thank you for your time and filling out the survey.

 Scott Girard
IA Hyundai West Allis


RW
Roger W.
Milwaukee, WI
2007 Hyundai Santa Fe
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/22/2018 Category: Service
it is convenent for me
it is a okay place, to do business with.
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SCOTT F G. from Hyundai West Allis responded on 06/22/2018

Thank you for the feedback. We do have a sign that states, no checks accepted. I'll make a bigger sign for customer's to see at the front desk. Thank you for letting us know, without your opinon we could not get better.

 If I could get you to rescore your service advisor on his performance, i would appreciate that. 

 Scott Girard
IA Hyundai West Allis


Anonymous avatar
Verified Customer
Milwaukee, WI
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
They take care of everything for me.
I never have to worry about my car, it's being taken care very good. Also Brian was very helpful and friendly.
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SCOTT F G. from Hyundai West Allis responded on 06/22/2018

 Thank you for the feedback

 Scott Girard
IA Hyundai West Allis


Anonymous avatar
Verified Customer
Muskego, WI
2013 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Very friendly and takes good care of my car
Very friendly and caring
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SCOTT F G. from Hyundai West Allis responded on 06/22/2018

Thank you for the feedback.

 Scott Girard
IA Hyundai West Allis


MD
Marlene D.
Germantown, WI
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Service
I've driven a Hyundai for 8 years. I have never had bad service from my dealer in West Allis.
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SCOTT F G. from Hyundai West Allis responded on 06/21/2018

 Thank you for that great feedback. We will keep up the excellent service.


 Scott Girard
IA Hyundai West Allis


ML
Marguerite L.
Franklin, WI
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Friendly, Responsible Staff
In spite of the remodel, the West Allis staff was very friendly and accommodating. My car was cared for in less time than I expected.
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SCOTT F G. from Hyundai West Allis responded on 06/21/2018

Thank you for your feedback

IA Hyundai west Allis


EW
Ellen W.
Franklin, WI
2002 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Very accommodating...
Service was quick and efficient. Appreciated ride to waiting area across the street given the building was under construction and it was pouring rain.
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SCOTT F G. from Hyundai West Allis responded on 06/21/2018

Thank you for your feedback

 Scott Girard
IA Hyundai West Allis


Anonymous avatar
Verified Customer
Milwaukee, WI
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Oil change
Friendly helpful
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SCOTT F G. from Hyundai West Allis responded on 06/21/2018

Thank you for your feedback

 Scott Girard
IA Hyundai West Allis


BF
Beverly F.
Menomonee Falls, WI
2016 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Personnel
Michael Le Claire and Roger Hill (salesman) were both “top notch”. I enjoyed doing business with them. Great PR skills— friendly, good listener, knowledgeable of their field, will “bent over backwards “ for me. . . . .
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SCOTT F G. from Hyundai West Allis responded on 06/20/2018

Thank you for your feedback


RC
Russell C.
Milwaukee, WI
2014 Hyundai Santa Fe
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2018 Category: Service
Not good
More customers sitting room
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SCOTT F G. from Hyundai West Allis responded on 06/21/2018

 Thank you for the information you provided. We has a dealership take every comment in consideration.

 Since then we provided seating area and restroom usage.

 Please take the time to rescore Michael on his performance from SureCritic.

 Scott Girard
 IA Hyundai West Allis


Anonymous avatar
Verified Customer
Burlington, WI
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Thank You!
Great service
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SCOTT F G. from Hyundai West Allis responded on 06/20/2018

Thank you for your feedback

 Scott Girard
IA Hyundai West Allis


PR
Peggy R.
Milwaukee, WI
2013 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Friendly
Everyone is so f friendly.
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SCOTT F G. from Hyundai West Allis responded on 06/20/2018

Thank you for your feedback

IA Hyundai West Allis


GK
Gordon K.
Brookfield, WI
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great customer service
Great customer service
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SCOTT F G. from Hyundai West Allis responded on 06/20/2018

Thank you for your feedback

Scott Girard
IA Hyundai West Allis


MS
Michael S.
Milwaukee, WI
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service was good and courteous.
I felt that the cam shaft sensor should have been covered by the power train warranty. Response requested.
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SCOTT F G. from Hyundai West Allis responded on 06/20/2018

Thank you for your request. We will check into part coverage.

 Scott Girard
IA Hyundai West Allis


AB
Arthur B.
Greendale, WI
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
polite and timely service
It was great service only one thing because the place was under construction it was a great waiting room and did not get the car washed.
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SCOTT F G. from Hyundai West Allis responded on 06/19/2018

Thank you for your feedback

 Scott Girard
IA Hyundai West Allis


AK
Andrew K.
Franklin, WI
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Awesome!
Fantastic job and excellent service!
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SCOTT F G. from Hyundai West Allis responded on 06/19/2018

Thank you for great feedback. We strive for excellent service.


 Scott Girard
IA Hyundai West Allis


JB
Jeffrey B.
Franklin, WI
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great customer service
Greeted promptly with professional service. Very satisfied !!
Ecfb36df9e5aa72f42d922d0b293d984?s=28
SCOTT F G. from Hyundai West Allis responded on 06/19/2018

Thank you for your feedback

 Scott Girard
IA Hyundai West Allis


SD
Susan D.
Brookfield, WI
2013 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Timely and thorough service
The crew in the service department are knowledgeable and friendly. Service was completed in less than the promised time! 😀
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SCOTT F G. from Hyundai West Allis responded on 06/19/2018

 Thank you for your feedback

 Scott Girard
IA Hyundai West Allis