Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1704 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.30435/5Overall Rating 4.30435/5Overall Rating 4.30435/5Overall Rating 4.30435/5rating 4.30435
Original
Overall Rating 2.52174/5Overall Rating 2.52174/5rating 2.52174rating 2.52174rating 2.52174
89% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Racine, WI
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Quick reliable service
My oil change, multi point inspection and complimentary car wash was done in less time than what they told me.
SCOTT F G. from Hyundai West Allis responded on 12/18/2018

 Thank you for the great feedback!

 Scott Girard
IA Hyundai West Allis


KW
Kathryn W.
Brookfield, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Great
Good service
SCOTT F G. from Hyundai West Allis responded on 12/18/2018

 Thank you for the response!

 Scott Girard
IA Hyundai West Allis


LP
Lori P.
Milwaukee, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Great Service
Drove right in with no appointment (probably not recommended). They fixed my car immediately.
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the great feedback! 


 Scott Girard
IA Hyundai West Allis


Verified Customer
Germantown, WI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Good service
I've bought my cars at this dealer since 2010. Service has always been very good. The only concerning thing to me is I don't see any familiar faces in the service & sales department that I was use to since the dealer was sold.
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the remarks! 



Scott Girard
IA Hyundai West Allis


DH
Daniel H.
Milwaukee, WI
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Knowledgeable staff.
Reliability and peace of mind.
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the response! 


Scott Girard
IA Hyundai West Allis


CE
Catherine E.
West Milwaukee, WI
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Fuel Sensory
Thanks to the service department of West Allis Hyundai my concerns and questions are being resolve.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/15/2018 Category: Service
Clean restroom and beautiful Cars
Why do I have to pay over 700.00 for a fuel sensory that cost less than 100.00
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

Hello, thank you for the opportunity to get back to you as far as questions and concerns! I really do appreciate you being able to rescore the prior survery! Keep in touch.


AM
Adam M.
Waukesha, WI
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Service
Enjoyed my time while waiting for my vehicle at Hyundai. Service was great.
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the kind response! 


 Scott Girard
IA Hyundai West Allis


TK
Thomas K.
Franklin, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
care
excellent service & care
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
First time in, very professional
Very impressed with the cleanliness, especially the bathrooms.
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


SJ
Sally J.
Milwaukee, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Friendly staff
I
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the response! 
Scott Girard
IA Hyundai West Allis
 


Verified Customer
Milwaukee, WI
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Hyundai West Allis
Professional, quick service, courteous. Very clean facility. I also like that my service agent is available for me if needed.
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


MS
Marilyn S.
Milwaukee, WI
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Valued Customer
It's always a pleasure having my car serviced at Hyundai West Allis. I feel like a valued customer each time I come here.
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the great feedback! 

 Scott Girard
IA Hyundai West Allis


CG
Charlene G.
Racine, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Service
Always appreciate the service techs and personal always attentive.
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the response! 


 Scott Girard
IA Hyundai West Allis


Verified Customer
Mukwonago, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Oil change
First oil change on new 2018 sonata. Went very well.
SCOTT F G. from Hyundai West Allis responded on 12/17/2018

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


JS
Joanne S.
Milwaukee, WI
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great professional service.
The Service Consultant Stevan Miskov explained the cost for the services that I brought my car in for and there were no surprises! All the work that I have had done in the past and this week have been fully explained and I like my little vehicle so I will continue to bring it in even if only for an oil change.
SCOTT F G. from Hyundai West Allis responded on 12/13/2018

 Thank you for the response!

 Scott Girard
IA Hyundai West Allis


DF
Darlene F.
Burlington, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Courteous & expedient
I've been very pleased with your polite & courteous service department .
SCOTT F G. from Hyundai West Allis responded on 12/13/2018

Thank you for the repsonse! 

 Scott Girard
IA Hyundai West Allis


VS
Valdis S.
Milwaukee, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Treated well by everyone, friendly staff.
Service done in a timely manner. I personally preferred the separate waiting area.
SCOTT F G. from Hyundai West Allis responded on 12/12/2018

 Thank you for the response. Our new waiting room was designed by Hyundai and built to there specification. When temperatures dip below 32 degrees, it's extremely harsh on vehicles. 

 Scott Girard
IA Hyundai West Allis


Verified Customer
Muskego, WI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Warranty repairs
Worked with Brian. Customer focused, timely communication and just a great guy!
SCOTT F G. from Hyundai West Allis responded on 12/12/2018

 Thank you for the repsonse!

 Scott Girard
IA Hyundai West Allis


Verified Customer
Mukwonago, WI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Thank you!!!
They did a great job and helped my car feel better!

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/11/2018 Category: Service
Good service
They were helpful and took car of my car!
SCOTT F G. from Hyundai West Allis responded on 12/11/2018

 Thank you for the feedback! 

 Scott Girard
IA Hyundai West Allis


JT
Jeffrey T.
New Berlin, WI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Done when promised
Car was ready when promised
SCOTT F G. from Hyundai West Allis responded on 12/11/2018

 Thank you for the response!

 Scott Girard
IA Hyundai West