Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1768 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.40741/5Overall Rating 4.40741/5Overall Rating 4.40741/5Overall Rating 4.40741/5rating 4.40741
Original
Overall Rating 2.57692/5Overall Rating 2.57692/5rating 2.57692rating 2.57692rating 2.57692
89% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


VB
Viviana B.
Hales Corners, WI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Amazing Fast Service
The certified tech J Banach is great. He is always bubbly and happy to service your vehicle. I enjoy taking my car in for service because of the complimentary safety inspections and recomendations for next service or things to consider

RC
Ronald C.
Milwaukee, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
warranty work
car was done when promised

KS
Kelly S.
Brookfield, WI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
D. Schaefer
Great service provided by Mechanics
SCOTT F G. from Hyundai West Allis responded on 01/15/2019

 Thank you for the feedback! 

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
convenient and speedy
convenient, friendly and speedy
SCOTT F G. from Hyundai West Allis responded on 01/15/2019

 Thank you for the remarks! 

 Scott Girard
IA Hyundai West Allis


DF
Darlene F.
Burlington, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Friendly , efficient
Was taken care as soon as I arrived. When completed was very pleased.
Darlene
SCOTT F G. from Hyundai West Allis responded on 01/15/2019

 Thank you for the great response! 

 Scott Girard
IA Hyundai West Allis


Verified Customer
Waukesha, WI
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
Maintenance
.
SCOTT F G. from Hyundai West Allis responded on 01/14/2019

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis 


JJ
Jenny J.
Milwaukee, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Friendly service
Good service , friendly staff
SCOTT F G. from Hyundai West Allis responded on 01/14/2019

 Thank you for the remarks!

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/11/2019 Category: Service
Rude staff
All the staff was rude. The service area, the pushy sales people and the cashier.
SCOTT F G. from Hyundai West Allis responded on 01/12/2019

 Sorry to hear about your last service visit. I do appologize and hope you can give us another chance. 

 Scott Girard
IA Hyundai West Allis


TH
Tyler H.
Milwaukee, WI
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Very helpful service team
The service team did a great job on my brakes!! I have been coming here for years and will keep coming back!
SCOTT F G. from Hyundai West Allis responded on 01/10/2019

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
great service
Minor problem with a tire. Didn't have an appt., squeezed me in and took care of it quickly. Only had time for one cup of coffee from their great coffee machine.
SCOTT F G. from Hyundai West Allis responded on 01/10/2019

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
.
.
SCOTT F G. from Hyundai West Allis responded on 01/10/2019

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Great service
Quick and friendly staff
SCOTT F G. from Hyundai West Allis responded on 01/08/2019

 Thank you for the response!

 Scott Girard
IA Hyundai West Allis


TB
Tim B.
Franklin, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
1/19 Sonny
Brian in the service department was excellent. Good communication; very knowledgeable, friendly and engaging. Does not give the customer the feeling of being talked down to; very important. Also talked with Anthony Rauth who we've purchased two cars from. He is also an excellent representative of Hyundai- West Allis.
SCOTT F G. from Hyundai West Allis responded on 01/08/2019

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


CP
Carol P.
New Berlin, WI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Like meeting old friends
I went to the dealership for a minor issue with my car but soon found out that I was due for an oil change. A smiling maintenance man named Brian Butler, took my car in right away, even though I did not have an appointment. In the meantime, I was able to say "Hi" to Anthony R, my sales person. He remembered me right away and we wished each other happy holidays. In about 45 minutes, my car was done and all the fluids were topped off and the car was washed.
I'm pleased with the efficiency of the service and especially the friendly personal.
Thanks for taking care of my car.
Carol
SCOTT F G. from Hyundai West Allis responded on 01/08/2019

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Next
Next
SCOTT F G. from Hyundai West Allis responded on 01/08/2019

 Thank you for the response! 

 Scott Girard
IA Hyundai West Allis


CS
Charles S.
Milwaukee, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
2015 Sonata service
It is great to see the improvement since the previous time which left me disappointed.
Keep up the great work by all.
SCOTT F G. from Hyundai West Allis responded on 01/08/2019

 Thank you for the great remarks!

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Great service!
Service was quick & Scott was able to help me without hesitation! Great customer service! Thank you!
SCOTT F G. from Hyundai West Allis responded on 01/07/2019

 Thank you for the response! 


 Scott Girard
IA Hyundai West Allis


Verified Customer
Muskego, WI
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Excellent Service
No hassle on being forced to get more work done when the SUV is in for service.
SCOTT F G. from Hyundai West Allis responded on 01/07/2019

 Thank you for the feedback!


 Scott Girard
IA Hyundai West Allis


AC
Amy C.
Brookfield, WI
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Won’t go anywhere else!
The West Allis crew is the best around! They are always eager to help, they complete the job on the first visit. Michael the service advisor always goes above and beyond for customer satisfaction. Michael has earned my trust, and I will never go anywhere else for service. They are a top notch professional team! Thank you West Allis Hyundai service department for all you do!
SCOTT F G. from Hyundai West Allis responded on 01/07/2019

 Thank you for the great remarks! 


Scott Girard
IA Hyundai West Allis


Verified Customer
Burlington, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Thank you!
Will be back!
SCOTT F G. from Hyundai West Allis responded on 01/07/2019

 Thank you for the response! 


 Scott Girard
IA Hyundai West Allis