Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

2141 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
90% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


SZ
Scott Z.
Milwaukee, WI
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
SCott Zanski
Michael is wonderful.
SCOTT F G. from Hyundai West Allis responded on 06/24/2019

 Thank you for the review!


 Scott Girard
IA Hyundai West Allis


RM
Roy M.
Milwaukee, WI
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Great customer service
Arrived little early from my appointment. Pulled right in, they explained what was going to be done on my service package, minimal wait time, away I went. I would say that if there were any opportunities, it would be informing the customer of service costs beforehand. Not a crazy sticker-shock but what if there was a situation where someone didn't have that amount because they expected a lower cost range.
SCOTT F G. from Hyundai West Allis responded on 06/24/2019

 Thank you for the review!


 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Tucson Oil Change
The service was quick and done well.
SCOTT F G. from Hyundai West Allis responded on 06/24/2019

 Thank you for the review!


 Scott Girard
IA Hyundai West Allis


EW
Edward W.
Milwaukee, WI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Nice People
Always friendly and curetious.
SCOTT F G. from Hyundai West Allis responded on 06/24/2019

 Thank you for the review!


 Scott Girard
IA Hyundai West Allis


Verified Customer
Hartford, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
The service and the personel were really great. The waiting area is really fine.
The experience was fine, but it is too far & difficult for me to drive there for service in the future because I have a Hyundai dealer closer and easier to drive to. But Hyundai West Allis is actually better but ….
SCOTT F G. from Hyundai West Allis responded on 06/24/2019

 Thank you for the review!


 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2010 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2019 Category: Service
Wait Time
Wait time not too long.
SCOTT F G. from Hyundai West Allis responded on 06/24/2019

 Thank you for the review!


 Scott Girard
IA Hyundai West Allis


MB
Michael B.
Milwaukee, WI
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Well done
Job done in a timely manner
SCOTT F G. from Hyundai West Allis responded on 06/24/2019

 Thank you for the review!


 Scott Girard
IA Hyundai West Allis


JC
Jennifer C.
New Berlin, WI
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
2016 Sonata Hybrid failure
Excellent service at West Allis Hyundai. I just wish my Hybrid Sonata did not require such frequent service. I can't drive it far from home, as I have no confidence it will be able to make it home. Three major problems in 6 months, all Hybrid related.
SCOTT F G. from Hyundai West Allis responded on 06/21/2019

 Thank you for the response!

 Scott Girard
IA Hyundai West Allis

SCOTT F G. from Hyundai West Allis responded on 06/24/2019

 Thank you for the review!


 Scott Girard
IA Hyundai West Allis


WS
William S.
Milwaukee, WI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
great service and they care
Was taken care of as soon as i got there. And every thing was in running shape when i left
SCOTT F G. from Hyundai West Allis responded on 06/21/2019

 Thank you for the review!

 Scott Girard
IA Hyundai West Allis


GB
George B.
Milwaukee, WI
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2019 Category: Service
Didn’t know how 2 fix it
Don’t know what there doing
SCOTT F G. from Hyundai West Allis responded on 06/20/2019

 Thank you for the letting us know about the time in service. Electrical issues can be, very tricky to solve and repair quickly.

 Scott Girard
IA Hyundai West Allis


JM
Judy M.
Waukesha, WI
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
.
.
SCOTT F G. from Hyundai West Allis responded on 06/20/2019

 Thank you for the review!

 Scott Girard
IA Hyundai West Allis


LR
Lauren R.
New Berlin, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great Service!
Hyundai West Allis really is fantastic. They work with me on service appointments and try and be as accommodating as possible. I am greeted with a smile by the associates when I arrive for service. Brian B. is fantastic and gives very knowledgeable advice that I can understand! I really trust him and his associates for car maintenance advice and recommendations. The waiting area has a tv and free wifi! It's not terrible to get some work done while your car is getting a tune-up.
SCOTT F G. from Hyundai West Allis responded on 06/20/2019

 Thank you for the great review!

 Scott Girard
IA Hyundai West Allis


RP
Rolando P.
Milwaukee, WI
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great customer service .
Truely one the greatest customer service I received during my visit I will definitely will be going back for further car care .
SCOTT F G. from Hyundai West Allis responded on 06/20/2019

 Thank you for the great response!

 Scott Girard
IA Hyundai West Allis


CM
Cristina M.
Milwaukee, WI
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Oil change
Fast and realible work
SCOTT F G. from Hyundai West Allis responded on 06/19/2019

Thank you for the great review!

 Scott Girard
IA Hyundai West Allis


Verified Customer
Muskego, WI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great service friendly staff
Excellent customer service! Excellent service provided.
SCOTT F G. from Hyundai West Allis responded on 06/19/2019

 Thank you for the great review!

 Scott Girard
IA Hyundai West Allis


JL
Julius L.
Milwaukee, WI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great job
Awesome job as always guys thanks
SCOTT F G. from Hyundai West Allis responded on 06/19/2019

 Thank you for the great review!

 Scott Girard
IA Hyundai West Allis


DT
David T.
Milwaukee, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Honest, straightforward, patient.
I came into my visit scheduled for only an oil change, but earlier the previous day my check engine light had come on, so I had to spring a surprise into their day. Even with that, they took care of everything with patience and understanding. I asked about synthetic and was told the recommend mileage interval changes and to not use synthetic usually.

Great experience.
SCOTT F G. from Hyundai West Allis responded on 06/19/2019

 Thank you for the response!

 Scott Girard
IA Hyundai West Allis


LG
Lori G.
Milwaukee, WI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Thanks for the great service
😊
SCOTT F G. from Hyundai West Allis responded on 06/19/2019

 Thank you for the review!

 Scott Girard
IA Hyundai West Allis


PM
Paul M.
Big Bend, WI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Oil change
Service Rep was excellent. Cheerful friendly and good communications.
SCOTT F G. from Hyundai West Allis responded on 06/19/2019

 Thank you for the great response!

 Scott Girard
IA Hyundai West Allis


Verified Customer
Franklin, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Service
Good service
SCOTT F G. from Hyundai West Allis responded on 06/18/2019

 Thank you for the review!

 Scott Girard
IA Hyundai West Allis