Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

1470 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.13333/5Overall Rating 4.13333/5Overall Rating 4.13333/5Overall Rating 4.13333/5rating 4.13333
Original
Overall Rating 2.64286/5Overall Rating 2.64286/5rating 2.64286rating 2.64286rating 2.64286
88% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


Verified Customer
Milwaukee, WI
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great Job
Overall good job.

TW
Thomas W.
Milwaukee, WI
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent Service
Easy check-in, service on time, quality work!
SCOTT F G. from Hyundai West Allis responded on 09/18/2018

 Thank you for great feedback.

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2004 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Great Job!
Good service and great explanation of what needs to be done.
SCOTT F G. from Hyundai West Allis responded on 09/18/2018

 Thank you for the response.

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Greater very welcoming
They are very welcoming and you get out of there in no time for an oil change.
SCOTT F G. from Hyundai West Allis responded on 09/18/2018

 Thank you for the great remarks!

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Very efficient
My courtesy driver Mark was the best!!
SCOTT F G. from Hyundai West Allis responded on 09/18/2018

 Thank you for the positive feedback on the shuttle driver.
Scott Girard
IA Hyundai West Allis


 


Verified Customer
Milwaukee, WI
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Quick service.
Quick service
SCOTT F G. from Hyundai West Allis responded on 09/18/2018

 Thank you for the feedback!

 Scott Girard
IA Hyundai West Allis


TJ
Timothy J.
Milwaukee, WI
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great Service
Always receive great service.
SCOTT F G. from Hyundai West Allis responded on 09/18/2018

 Thank you for the feedback.
Scott Girard
IA Hyundai West Allis


CU
Casey U.
Milwaukee, WI
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great Service!
They always do a great job!
SCOTT F G. from Hyundai West Allis responded on 09/17/2018

 Thank you for the great feedback!

 Scott Girard
IA Hyundai West Allis


MP
Maureen P.
Delafield, WI
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service
The service department: Michael LeClaire was friendly, timely, helpful and efficient.
SCOTT F G. from Hyundai West Allis responded on 09/17/2018

 Thank you for the great remarks.

 Scott Girard
IA Hyundai West Allis


GH
Gary H.
Milwaukee, WI
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service Dept
Fast and efficient. Excellent customer service.
SCOTT F G. from Hyundai West Allis responded on 09/17/2018

 Thank you for the response.

Scott Girard
IA Hyundai West Allis


JK
James K.
Waukesha, WI
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Friendly
Good
SCOTT F G. from Hyundai West Allis responded on 09/17/2018

 Thank you for the feedback.

Scott Girard
IA Hyundai West Allis


CS
Curtis S.
Milwaukee, WI
2012 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Brian Butler is a excellent service person.
Always takes excellent care of me when I come in there.
SCOTT F G. from Hyundai West Allis responded on 09/17/2018

 Thank you for the great remarks!

 Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2018 Category: Service
service
Bought my car at Arrow and buying experience and service has always been good - the one negative for my recent visit was trying to schedule a the visit - I was told one person handled recalls and had to leave name & number for them but after doing that 3 times and no follow up call - I just called and scheduled regular service - much easier!!
SCOTT F G. from Hyundai West Allis responded on 09/17/2018

 Thank you for the feedback. I'll check into the concern.

 Scott Girard
IA Hyundai West Allis


JK
Judith K.
Milwaukee, WI
2011 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
great looking new space
7 hours was a little too long to wait for service that was supposed to take 3 hours. Also, is there a quiet place to wait and read away from the TV in your new waiting area?
SCOTT F G. from Hyundai West Allis responded on 09/14/2018

 Thank you for letting us know about our new lounge. I'll inquire about private waiting area.

 Sorry, we could perform quicker on your vehicle needs.

 Scott Girard
IA Hyundai West Allis


DC
Donna C.
Milwaukee, WI
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Everything went smoothly.
We arrived and they had our scheduled appointment, we checked in and noted a couple of problems, which were taken care of.
SCOTT F G. from Hyundai West Allis responded on 09/14/2018

 Thank you for the great feedback.

 Scott Girard
IA Hyundai West Allis


PW
Pamela W.
Franklin, WI
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Pleased as always!
Always very pleased with the service we receive at Hyundai West Allis. We won't go anywhere else!! Michael LeClaire has gone above and beyond for us!! Thanks!!
SCOTT F G. from Hyundai West Allis responded on 09/13/2018

 Thank you for the great remarks!

 Scott Girard
IA Hyundai West Allis


EW
Eric W.
Fort Myers, FL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great experience
Michael McClare was awesome to work with. I was going to the Waukesha dealership for service but I will now definitely only be using you guys. Michael played a big role in that decision for me... keep up the good work and pay Michael more money.
SCOTT F G. from Hyundai West Allis responded on 09/13/2018

 Thank you for the excellecent response. We are here for all your vehicle needs.

 Scott Girard
IA Hyundai West Allis


MD
Mary D.
New Berlin, WI
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Service
The service is always excellent and the staff is always friendly and willing to answer questions.
SCOTT F G. from Hyundai West Allis responded on 09/12/2018

 Thank you for the response. 

Scott Girard
IA Hyundai West Allis


Verified Customer
Milwaukee, WI
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Pleasure to do business with them
Friendly and helpful. Answered all my questions.
SCOTT F G. from Hyundai West Allis responded on 09/12/2018

 Thank you for the response. 

 Scott Girard
IA Hyundai West Allis


KB
Karen B.
Milwaukee, WI
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Outstanding As Always
Brought car in on short notice after purchasing tires somewhere else. My service adviser and the mechanic were absolutely OUTSTANDING. My car was in the back almost immediately and within 20 minutes my adviser and the mechanic were both explaining and SHOWING me the issue(s). When the work was complete the difference in handling and ride were significant.

I have been utilizing this dealership since they were located in Glendale. My present Hyundai is my third. Although there has been an ownership and staff change, the service department continues to be one of the best I have ever dealt with. Outside of something like replacing tires (which did not work out well this time), no other facility does work on my Hyundai--not even oil changes. My first Hyundai went 200,000 miles and my second went 190,000. This is a testament to the service department.
SCOTT F G. from Hyundai West Allis responded on 09/11/2018

 Thank you for the response.

 Scott Girard
IA Hyundai West Allis