In and Out Auto Care

These guys have a great little shop right by the DMV, they are super friendly and have tones of knowledge. I just bought a car and had them look at it, got a couple things done and 2 days being out the shop someone merged into my 1994 Ford Explorer and broke my drive shaft. I had it towed there from the accident and they were so great at working with me and were very understanding with having to deal with insurance companies. They let me store it there till I had an answer on who was paying, never called to rush me along, never charged me a dime for storage, let me pay part of the final bill while we wait for insurance to make up there mind, just really went above and beyond making a horrible experience truly better and provided peace of mind. They will have my business as long as they are in business!

Recently, my battery died. (forgot my lights were on) AAA driver told me I needed a new battery. I was able to get to In & Out before they closed. One young man dropped everything and installed a new battery for me. I didn't even need to get out of the car. And all this with smiles from everyone I talked to. Can't thank them enough. Happy Holidays, everyone.

Professional, polite, fast and on time service!

The guys at In & Out really take the time to make sure EVERYTHING is fixed and ready to go, not just the one component you came in to get fixed or that you thought needed fixing. On my last visit to replace the engine gasket, they also fixed the window washer pump and two other components without additional charge, and my car was still ready to go on time! Very good service all around.

I talked to their new employee, Brian, in setting up the appointment and met him when I came in. Very friendly and knowledgeable about auto repairs. I asked him several questions about the car and he was able to explain what was going on. The oil change was done in a timely fashion , and as always they are a good to work with.

As a single woman I look for a shop that is honest and stands behind their work. Love these guys!

As always, had a good experience at In and Out Auto Care. Brian was polite on the phone and got me in when I needed the appointment. I don't have the newest of cars, but these guys treat it as if it were a new one. Thanks, guys. Keep up the good work.

That was not meant to get out for everyone to see. I thought I was replying to an email from the owner.
I think this place is great. I just had one slow experience. I’m still happy with the service here. Would be great if that not so good review be taken down. I will still get my car serviced here and appreciate the hard work. I just would have liked a little more communication.

I had an appt scheduled for 10am for a simple oil change. I drop my car off. Brian checked me in and said he would include a more thorough inspection for free. I didn’t realize it would take almost all of the business day to finish! after 3 hrs go by without any communication I decided to call to check on my car. First call no one answered. I waited 20 more min and then tried again. Brian answers and told me it would be an additional 1.5 hours before it was done because the tech that was working on it went to lunch. I had enough so he said he would put my car back together so I could come get it. After 4 hrs later! When I arrive I asked why it took so long and Brian proceeded to tell me there was a “new guy” working on my car and also that I wasn’t a “priority “ since I had said to just let me know whenever my car was done. I guess he took that as in finish my car whenever it’s Convenient for the workers. I found that very unprofessional. No communication what so ever and that really irked my nerves. I appreciate the 10% discount for inconvenience but that still doesn’t give me my 2.5 extra hours of time back that they wasted. I hope this kind of treatment doesn’t happen to me again as I really don’t want to have to switch to another auto care place.

I can't believe Wayne isn't there isn't anymore. When he was there they had integrity and great customer service. Now it's just another cheesy lousy auto shop. I won't go there anymore.

Dan and team have always been honest and never try to take advantage to make an extra buck. Appreciate their honesty and reliability and know that I feel safe to get in my car after it has been in their shop.
Thank you Dan and team!!!

Dan and the entire team are great to work with..Service is always done in a timely manner and he is good at explaining what is being done to the vehicle. Great place to go for auto repairs :) :)

Dan and Wayne have worked on several of my and my family’s vehicles. They always get the job right and can be trusted to do excellent work . I’m a grandma on a fixed income and at my last visit they went over my van and told me everything was working fine when I’ve been told by another place I needed to replace the thermostat and I didn’t and they save me money and did not charge me! These men have integrity and honesty! I highly recommend ln and Out for your vehicle’s service needs!

Best place to take your vehicle, customers service
Top notch!!

My head lights would not work. I was unsure why. I had been out of town and requested a service 'for Friday and was given an early morning appointment. They found that a circuit had burn out. Repair complete and I was on my way. Thank you.