BRIAN M. on 04/10/2018
"good customer service"
Clearly explained what they did to my car, and gave me feedback on what to look for ( losing oil) in the future.
Vehicle:
Nissan Sentra
Service Date:
04/09/2018
Review Created:
04/10/2018 06:42 AM
Mark P. on 03/20/2018
Verified
"DECADES OF GREAT SERVICE"
Dan, Wayne and the talented crew at In and Out have cared for at least 7 cars for me for over twenty years. Three complete engine swaps (a really creative one underway now thanks to Dan's research) Well over 100 repairs, major and minor. They always stand behind their work, and never charge to fix something that didn't go right the first time. My Nissan Murano SUV and Jag XJ 6 are running beautifully on their second engines. Favorite story: when re-assembling my 1965 Corvair (a really DIFFERENT car), they contacted a Corvair Club expert and obtained parts and guidance from him.
As other reviews have said, these guys are trusted friends. I'll enthusiastically recommend In and Out to anyone looking for a relationship with a really competent shop.
As other reviews have said, these guys are trusted friends. I'll enthusiastically recommend In and Out to anyone looking for a relationship with a really competent shop.
Service Date:
03/19/2018
Review Created:
03/20/2018 09:49 AM
Norm B. on 03/09/2018
"Convenient, accessable, welcome."
Thank you for taking care of me on short notice. I really appreciate you being there for me.
Vehicle:
Dodge Pickup
Service Date:
03/08/2018
Review Created:
03/09/2018 08:55 AM
PATTI H. on 12/26/2017
"2003 Ford pickup"
Thank for always doing the best job. Caring for you customers.
Vehicle:
Ford F-150
Service Date:
12/20/2017
Review Created:
12/26/2017 08:57 AM
LINDA S. on 12/11/2017
"Always awesom"
Every time I come in now, it's like visiting friends--and getting my car serviced at the same time. You know my name and always treat me with warmth and respect. Waiting room is clean and comfy. Keep up the good work. I always recommend you to everyone I meet.
Vehicle:
Toyota Camry
Service Date:
12/08/2017
Review Created:
12/11/2017 08:38 PM
JOAN S. on 11/14/2017
" routine service"
150,000 mile service for my car. Well done and a couple of issues not related to that service were discovered. Now they may be resolved.
Vehicle:
Subaru Outback
Service Date:
11/14/2017
Review Created:
11/14/2017 07:56 PM
DOREEN U. on 10/18/2017
"Prompt and very helpful"
Fit us in short notice and honest pricing
Vehicle:
Chevrolet Impala Limited
Service Date:
10/18/2017
Review Created:
10/18/2017 07:50 PM
JOAN S. on 08/23/2017
" Air Conditioner failure fixed promptly."
When I drove in with my air conditioner having failed, In and Out Auto Care service people immediately evaluated the situation, found the problem and repaired it while I waited. They were professional and understood my significant concern. It's a great place to have cars serviced. Many thanks.
Vehicle:
Subaru Outback
Service Date:
08/22/2017
Review Created:
08/23/2017 08:23 AM
VICKIE D. on 08/17/2017
"Great place to have in Gladstone!"
Great customer service, no haggling or pressure. Doing what you would hope from any auto mechanic.
Vehicle:
Toyota Tundra
Service Date:
08/16/2017
Review Created:
08/17/2017 07:13 PM
TERRY F. on 08/02/2017
"I have confidence and comfort in working with In and Out Auto!"
Great shop. They provide thorough explanations after researching the problem and solution and get the work done as pledged and for a fair price
Vehicle:
Volvo S80
Service Date:
08/01/2017
Review Created:
08/02/2017 08:00 AM
KEN M. on 06/30/2017
"Fixed AC"
We took our 2011 Ford Fiesta in thinking the AC needed a recharge but found out the AC fan was not working which was causing the vehicle to overheat. As they were working on the car, they checked all of the belts and told us the serpentine belt had quite a few cracks in it. We were thankful to know that. It was our daughter's car and it had over 145,000 miles on it. We checked with her and she said she had never had anyone tell her it needed to be replaced. In and Out Auto Care saved us a breakdown. The AC works perfect now.
Vehicle:
Ford Fiesta
Service Date:
06/28/2017
Review Created:
06/30/2017 07:03 PM
PATRICK S. on 06/22/2017
"Repeat customer highly recommends"
I like seeing the same familiar faces every time I come here. Always extremely helpful. They have always been clear about their service and been able to explain their process in language that I can follow.
Vehicle:
Infiniti G35
Service Date:
05/26/2017
Review Created:
06/22/2017 10:31 PM
TONI O. on 05/01/2017
"Ford Escape 2004"
Customer service is awesome. And they discuss with you what needs to be fixed. I would never use anyone else. Awesome job.
Vehicle:
Ford Escape
Service Date:
04/28/2017
Review Created:
05/01/2017 11:04 AM
BEVERLY S. on 04/27/2017
"I brought my car into your shop and Wayne was very helpful & friendly, gave me two written estimates he stated that i had two oil leaks. I had my car serviced & was very pleased. I will continue taking my car there. "
yes
Vehicle:
Jeep Grand Cherokee
Service Date:
04/21/2017
Review Created:
04/27/2017 04:53 PM
TERRY F. on 03/29/2017
"Request for an estimate."
Responsive to the needs & requests; items completed in a timely fashion. Wayne is always helpful; he explains things well and is patient! :- }
Vehicle:
Mercedes-Benz S500
Service Date:
03/03/2017
Review Created:
03/29/2017 09:19 PM
Valued Customer on 03/28/2017
"Great Service!"
I manage the fleet for a local company. I had a driver on the road with a serpentine belt that was ready to break and he was near the location of In and Out Auto Care. I called and spoke to Wayne who even on a busy day fit my guy in, fixed the belt and got him back on the road within about an hour. Very easy to work with and allowed me to pay over the phone after the service was completed. I recommend this business! Thank you Wayne! Marie - Dave's Garage Doors
Vehicle:
Ford Econoline
Service Date:
03/27/2017
Review Created:
03/28/2017 09:18 AM
STEPHANIE P. on 02/18/2017
"Friendly, knowledgeable service"
This was my first visit and I was impressed with the friendly and knowledgeable service. I feel I was also given a very honest opinion of the services needed for my vehicle.
Vehicle:
Hyundai Tucson
Service Date:
02/15/2017
Review Created:
02/18/2017 10:34 AM
STUART B. on 02/17/2017
"Very easy to deal with and no surprises."
Have taken my truck to In and Out a few times and am always pleased with the result. Was referred by the shop around the corner where I take my lawnmower and tiller. Fair price and no funny business. Also courteous and straight forward.
Vehicle:
Chevrolet Pickup
Service Date:
02/16/2017
Review Created:
02/17/2017 08:00 PM
TONI O. on 01/14/2017
"customer service "
Customer service is spot on. Wayne is awesome. And no unnecessary work done. I finally found a shop I can trust. So a big thank you too In and Out.
Vehicle:
Ford Focus
Service Date:
01/13/2017
Review Created:
01/14/2017 04:19 AM
RATHO R. on 12/31/2016
"Friendly personal service "
They always know me by name and always make time for my needs. Very personal service. Never feel like a transaction or number on a page.
Vehicle:
Toyota Yaris
Service Date:
12/30/2016
Review Created:
12/31/2016 09:43 AM
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