Independent Automotive Inc


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480 Reviews

100% Would Recommend
Latest Review 7 days ago
Madi S. on 11/13/2017
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Madi said the business got her in at the last minute so that she could get on the road for her trip.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 11/02/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Jessica S. on 11/13/2017
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Jessica said the staff provided good service. However, she would suggest that they provide a shuttle service for their customer's convenience.
Vehicle: Subaru Legacy
Category: Service
Service Date: 10/13/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Jen C. on 11/11/2017
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Jen said the employees are good people. They work with her, they save her money, and they tell her what is important to get repaired and what can wait. They are great.
Vehicle: Subaru Baja
Category: Service
Service Date: 10/23/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Donna H. on 11/11/2017
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Donna said they are reputable, nice and informative. They do high quality work.
Vehicle: Toyota Venza
Category: Service
Service Date: 10/09/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
DIANE B. on 11/08/2017
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"i like setting up appointments, even for waiting on the premises. they explain what is going on with my car very thoroughly with good conservative advice."
I'm SO glad to take my car here instead of the Subaru dealer.
Vehicle: Subaru Forester
Service Date: 11/02/2017
Review Created: 11/08/2017 08:05 AM
DAVID H. on 11/08/2017
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"OIL Change 11/02/17"
Very satisfied, Thank you for your service.
Vehicle: Nissan Frontier 2WD
Service Date: 11/02/2017
Review Created: 11/08/2017 05:19 AM
DENISE M. on 11/01/2017
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"Long time client"
Have been going to Independent Auto for more than 20 years.
Vehicle: Honda Accord Sdn
Service Date: 10/31/2017
Review Created: 11/01/2017 09:22 PM
ROSE F. on 11/01/2017
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"The guys are great in and out fast"
Did a great job
Vehicle: Jeep Wrangler
Service Date: 10/30/2017
Review Created: 11/01/2017 12:12 PM
MATT M. on 10/31/2017
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"Excellent service and fairly priced."
These folks have always taken great care of me and both of my cars!
Vehicle: Subaru Impreza Wagon
Service Date: 10/19/2017
Review Created: 10/31/2017 07:52 PM
Cheryl L. on 10/31/2017
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Cheryl said the staff were wonderful. They were able to work her vehicle into their schedule. She was in and out faster than she thought she would be. The work was done quickly and beautifully.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
KURT B. on 10/30/2017
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"You guys feel like HOME Base "
You are as good as it gets for what you are doing - helping people with their car problems ! I am so lucky that you are all chocolate addicts. On my recent visit: Thanks Shae - you are just a dynamite of a customer-friendly 1st contact ! Tim (if I remember your name incorrectly, please my full apologies because I will remember in the future), I really appreciate how you tuned in to my car issue - you addressed it - and in the end you even fetched the small part that would likely fix my battery problem - and it did - really, THANK YOU.
Vehicle: Subaru Impreza Sedan
Service Date: 10/27/2017
Review Created: 10/30/2017 08:14 PM
Alex M. on 10/28/2017
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Alex said this business got his vehicle done before the original time frame quoted. The price was manageable.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 10/25/2017
Review Created: 10/28/2017
This review was collected via phone interview by Customer Research Inc.
Fred L. on 10/27/2017
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Fred said the staff at this business are trustworthy and always provide good service.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Julio H. on 10/27/2017
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Julio said the facility is excellent and they have the best service.
Vehicle: Subaru Forester
Category: Service
Service Date: 10/20/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Ben S. on 10/26/2017
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Ben said this business saved him about 3 thousand dollars and he recommends them to everyone.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
ERIC R. on 10/25/2017
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"They're very honest and knowledgeable"
I've been servicing the same car there for about 20 years, first for me and now my son, and they kept it going throughout at an affordable cost.
Vehicle: Subaru Legacy
Service Date: 10/24/2017
Review Created: 10/25/2017 10:14 PM
Johann E. on 10/24/2017
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Johann said his family has been taking their vehicles to this business for over 10 years. The business is honest and the staff always gives a clear overview of what work is needed. The staff is never pushy and Johann feels they are trustworthy.
Vehicle: Lexus IS 250
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
NATALIE M. on 10/20/2017
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"Refreshingly honest and knowledgeable"
Was looking for an alternative to Lithia Subaru and found it in independent Automotive. Tim was friendly honest and professional explained in detail why and why not he was doing things. I brought this car in for my girlfriend because even though we have a service contract with Lithia Subaru she cannot bring yourself to ever go back there again and because the service was so great and I was informed you also work on other vehicles besides Subaru I'm going to bring my Lincoln Navigator there as well great shop great job thank you so much
Vehicle: Subaru Outback
Service Date: 10/18/2017
Review Created: 10/20/2017 07:43 AM
JANET C. on 10/20/2017
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"AWESOME SERVICE"
I took our Subie in for Oil Change, what great service! and and awesome staff!!!! I am a repeat customer for life!!!!!!
Thanks guys you all ROCK!!!
Thank you,
Janet C
Vehicle: Subaru Impreza Sedan
Service Date: 10/13/2017
Review Created: 10/17/2017 08:50 AM
Service Date: 10/17/2017
Review Created: 10/20/2017 01:07 AM
HELIO C. on 10/17/2017
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"awesome"
I took our Subie in for Oil Change, what great service! and and awesome staff!!!! I am a repeat customer for life!!!!!!
Thanks guys you all ROCK!!!
Thank you,
Janet C
Vehicle: Subaru Impreza Sedan
Service Date: 10/13/2017
Review Created: 10/17/2017 08:50 AM
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