Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

565 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


NS
Nick S.
Reno, NV
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Nick said he's never had a problem.
This review was collected via phone interview by Customer Research Inc.

TL
Todd L.
Reno, NV
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Todd said the service was fantastic.
This review was collected via phone interview by Customer Research Inc.

RL
Rod L.
Washoe Valley, NV
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Rod said the staff were good and he trusts them. He appreciated their work.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Sparks, NV
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Honest and reliable!
Ken and his crew are painstaking and thorough in their work. I appreciate their honest analysis of what needs immediate attention and what goes on our “watch list.”

JF
Jon F.
Reno, NV
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jon said the staff members were awesome. He stated they did great work.
This review was collected via phone interview by Customer Research Inc.

PJ
Patty J.
Nevada
Toyota Venza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Patty said the business was fair and they didn't fix anything that didn't need to be fixed. She said her vehicle runs well now.
This review was collected via phone interview by Customer Research Inc.

PD
PATTI D.
Reno, NV
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Awesome Service!
I love that Ken took the time to call me and discuss the issues with my grand daughter's car. He gave great advice.

GM
Gilbert M.
Lovelock, NV
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Gilbert said his vehicle was finished in a reasonable amount of time. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

TO
Timothy O.
Sparks, NV
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Timothy said the business did a decent job on the work done.
This review was collected via phone interview by Customer Research Inc.

MZ
Mike Z.
Sparks, NV
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Mike said the guys at this business are really solid, and he likes them.
This review was collected via phone interview by Customer Research Inc.

JL
Jane L.
Reno, NV
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jane said the staff was really nice and helpful. They answered all of her questions and she didn't have to wait very long. They were very friendly and honest.
This review was collected via phone interview by Customer Research Inc.

SB
SARAH B.
Reno, NV
Subaru Impreza Sedan (Natl)
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018
LOF Maintenance
Having the email reminder that it's time to make an appointment for general maintenance helps me to make my vehicle dependable which is important to me as a single senior.
Thanks for the GREAT customer service and allowing me to be worry free on my vehicle's upkeep.

AB
Amgad B.
Reno, NV
Subaru WRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Amgad said the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

B
Paula B.
Reno, NV
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Paula said that Cam explained everything going on with the service in a way that she could understand. He was a trustworthy guy, and she appreciated that.
This review was collected via phone interview by Customer Research Inc.

MB
Milton B.
Sparks, NV
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Milton said the staff communicated well with him and everything was good.
This review was collected via phone interview by Customer Research Inc.

SG
Savanah G.
Reno, NV
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Savanah said the service was great as was the attitude of the employees and she likes how well they took care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

CC
CARL C.
Incline Village, NV
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Great people and great service
The quality of work at Independent is exceptional. It has been a pleasure dealing with Ken for the last 12 years. I would not have maintenance done on my Subaru any where else.

SC
STEVE C.
Reno, NV
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Excellent Service As Always
Timely comprehensive service. Exceptional value.

JW
John W.
Reno, NV
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
John said he trusted this business. They did a good job servicing his vehicle. It was nice to have them there.
This review was collected via phone interview by Customer Research Inc.

JS
Jessica S.
Reno, NV
Subaru Legacy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Jessica said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.