Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

643 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


JE
JEFF E.
Reno, NV
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Very Best in Town
The crew lead by Ken are the best in town. Professional, friendly and get the work done when promised.

RA
Robert A.
Reno, NV
Subaru Impreza Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Robert said the staff knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

AH
AMY H.
Truckee, CA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Completely trustworthy service
Independent Auto has been my primary maintenance business for at least 10 years. I am always satisfied with your service. I have recommended you to others who have also become regular customers. You are honest, you explain things well, and have competitive prices. This time you found the air filters needed to be changed, which I wasn't aware of. I drive all the way down from Truckee to use your services.

EB
ERIC B.
Sparks, NV
Subaru Baja (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Best service this side of the Mississippi
Honesty integrity and complete service with the customer in mind. Always fair and looking out for his customer.

CD
CADDIE D.
Washoe Valley, NV
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Excellent service
We've now had Independent Automotive work on both of our vehicles. They did a great job! Replaced the heater core in our truck and fixed a squealing belt in the car. iI would highly recommend this shop to anyone looking for professional service and people who are polite and courteous.

JS
Jamey S.
Reno, NV
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Jamey said the mechanic is awesome, great, and they have fair prices.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sparks, NV
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Good quality service
Highly recommend. Good, honest service.

MA
MARILYN A.
Reno, NV
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Customer service and very competent employees.
They take time to explain all repairs and needed repairs. Fair prices and speedy service. The best service I’ve ever received anywhere in my 71 years. Thank you Independent Automotive.

CP
Charlene P.
Sparks, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Charlene said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.

KS
Kara S.
Reno, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Kara said the employees were really friendly. They were helpful. They went above and beyond with her service.
This review was collected via phone interview by Customer Research Inc.

KT
KIM T.
Sparks, NV
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Best In Town
I’ve been a customer for over 20 years. The quality of service, honest j formation in what needs to be done and what can wait, along with the friendliest folks makes Independent Automotive the only place I’m willing to take any of my vehicles!

AA
AMY A.
Sparks, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
perfect service
As always Independant Automotive completed my car in tip-top condition. Their attention to detail is superb.

SS
STEVE S.
Reno, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great Service
I went in to get a smog test and I only got one page read in my book and my Subaru was ready--FAST

TD
Todd D.
Reno, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Todd said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

PW
PAMELA W.
Sparks, NV
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Very pleased
We were referred to Independent Automotive by a friend and are extremely pleased tha we found them. Very professional, clean work area/bays, and very fare in pricing. We have a Lexus that we will now entrust into their care for future needs.

PJ
PHIL J.
Incline Village, NV
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Excellent as always!
The new tire recommendations for my truck are great. Now I have to prevent other family members from taking the truck so they can enjoy the ride.
A big shout out to the mechanics for changing their schedules to get the job done a bit earlier.

DR
Doug R.
Sparks, NV
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
doug said they are great, helpful, do quality work, and they're fair. He also stated that they are honest and kind.
This review was collected via phone interview by Customer Research Inc.

LV
LORI and SHANE V.
Reno, NV
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
You Are Great
Thanks for taking care of my honda!! It is runnng great!!

Verified Customer
Reno, NV
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Continued service excellence
Jessy and Ken continue to provide a level of service with a personal touch that is hard to find these days.....I highly recommend the Independent Auto and will continue to use their services!

CC
CARL C.
Incline Village, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
The Long time Tridition of Excellent Service Continues
Ken and Jessy provide excellent service and the shop is the best in the area. If, as a Subaru owner, you want the best maintenance for your vehicle I strongly recommend that you go to Independent Automotive.