Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

680 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


MM
MATT M.
Carson City, NV
Subaru Impreza Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Awesome customer service!
These guys are very knowledgable and always get my car done in a timely manner. They even fix little extra stuff that I didn't know was there! Five stars 10/10 would recommend.

Verified Customer
Verdi, NV
Toyota Tacoma
Verified Customer
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04/13/2019
Fast, knowledgeable and courteous
These guys got me scheduled the day I called, fixed the problem I had, and had me on the road in no time! Super nice and informative on the phone and in person. I have found “my” mechanic!

NH
NATE H.
Reno, NV
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Great shop
The team is great and doesn’t try to upsell work that doesn’t need to be done.

SB
SARAH B.
Reno, NV
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019
Lube Oil and Filter
I am a single woman with one car
I am able to make an appointment and wait for the maintenance to be done
They even have coffee

AJ
AUBREY J.
Fernley, NV
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
👍👍
Great work and friendly service!! Would definitely take my car there again!!

RG
Ryan G.
Sparks, NV
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Ryan said the staff got it fixed quickly.
This review was collected via phone interview by Customer Research Inc.

SJ
STEVE J.
Reno, NV
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Honest people very professional!
These guys are great! When they find more than one thing wrong they prioritize them in order of importance for you to get them done. They don’t say you have to do everything at once. Very professional, nice and honest. Highly recommended you go see Ken or Jessie and the people at Independent Automotive for your car needs.

JG
JONATHAN G.
Reno, NV
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Always a good experince
Whenever my Subaru need service... this is my "go to" place.
Always friendly, good service!

JK
Justin K.
Reno, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Justin said the business was able to get him in and out. Every other business he contacted estimated the service would take two weeks.
This review was collected via phone interview by Customer Research Inc.

BS
BOB S.
Sparks, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Subaru trans swap
Jesse and his guys did a great job swapping out my Subaru’s transmission, runs great and supper customer service

PW
PAMELA W.
Sparks, NV
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Very accommodating
This is our second appointment with Independent and we are very pleased. The staff is gracious, efficient and thorough. As far as we can tell, the expertise of the mechanics is very good. We are extremely pleased and now consider Independent Automotive our "go to" people for our Lexus.

BS
BARBARA S.
Sparks, NV
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Always feel welcome.
I always feel like home. Like my brother's shop.

LF
LYNN F.
Reno, NV
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Nice honest people
Always considerate and thoughtful and have my best interest at heart.

LS
LISA S.
Reno, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Independent Auto
Fantastic Customer Service

CC
CHIP C.
Reno, NV
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Service Excellence Continued!
Independent Auto continues to deliver prompt, fair auto repair! From the front office to all the mechanics we appreciate the consistent service we always get! Thanks for being there!!

BD
BEN D.
Sparks, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Excellent service
Very knowledgeable, true quality workmanship

JM
Jane M.
Sparks, NV
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Jane said they were excellent and more than helpful.
This review was collected via phone interview by Customer Research Inc.

JF
Jon F.
Reno, NV
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Jon said the staff always do good work. They're good, quick, fair, friendly and solid. His suggestion was to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

FN
Frank N.
Sun Valley, NV
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Frank said the service was good.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Reno, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Great service
Great service with regular service to get ready for a long road trip, all was OK and ready to go,