Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

632 Reviews

99% Would Recommend
Latest Review about 2 hours ago

Reviews


AA
AMY A.
Sparks, NV
Subaru Outback
Verified Customer
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12/14/2018
perfect service
As always Independant Automotive completed my car in tip-top condition. Their attention to detail is superb.

SS
STEVE S.
Reno, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great Service
I went in to get a smog test and I only got one page read in my book and my Subaru was ready--FAST

TD
Todd D.
Reno, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Todd said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

PW
PAMELA W.
Sparks, NV
Lexus ES 350
Verified Customer
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12/07/2018
Very pleased
We were referred to Independent Automotive by a friend and are extremely pleased tha we found them. Very professional, clean work area/bays, and very fare in pricing. We have a Lexus that we will now entrust into their care for future needs.

PJ
PHIL J.
Incline Village, NV
Nissan Frontier
Verified Customer
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12/07/2018
Excellent as always!
The new tire recommendations for my truck are great. Now I have to prevent other family members from taking the truck so they can enjoy the ride.
A big shout out to the mechanics for changing their schedules to get the job done a bit earlier.

DR
Doug R.
Sparks, NV
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
doug said they are great, helpful, do quality work, and they're fair. He also stated that they are honest and kind.
This review was collected via phone interview by Customer Research Inc.

LV
LORI and SHANE V.
Reno, NV
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
You Are Great
Thanks for taking care of my honda!! It is runnng great!!

Verified Customer
Reno, NV
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Continued service excellence
Jessy and Ken continue to provide a level of service with a personal touch that is hard to find these days.....I highly recommend the Independent Auto and will continue to use their services!

CC
CARL C.
Incline Village, NV
Subaru Outback
Verified Customer
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11/29/2018
The Long time Tridition of Excellent Service Continues
Ken and Jessy provide excellent service and the shop is the best in the area. If, as a Subaru owner, you want the best maintenance for your vehicle I strongly recommend that you go to Independent Automotive.

MH
Marshall H.
Virginia City, NV
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Marshall said the business has excellent service.
This review was collected via phone interview by Customer Research Inc.

LO
Lucy O.
Dayton, NV
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Lucy said she went to this business for an oil change. They were really cooperative and found a little part that was broken or leaking. They explained and showed it to her so she knew they were telling the truth. The rates they charged were fair.
This review was collected via phone interview by Customer Research Inc.

DH
DAVID H.
Sun Valley, NV
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
November 2018
Thanks for your reliable service.

MM
Mo M.
Sparks, NV
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Mo said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Truckee, CA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018
Slightly inaccurate information
I reserved a rental car thinking they wanted the car for half a day - it only took an hour.

SC
STEVE C.
Reno, NV
Subaru Outback
Verified Customer
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11/05/2018
Terrific service
They have been working on my Outback for 5 years and the service has always been excellent

Verified Customer
Reno, NV
Lexus IS 250
Verified Customer
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11/01/2018
Always helpful
As Ken said, “your alternator ate itself”, which summed up my cars ails.
Independent has always been fair and diligent and fast with getting my cars back on the road. Alternator problem car was fixed quickly and my daughters car with a headlight problem was fixed quickly too.

DD
Danielle D.
Sun Valley, NV
Honda Odyssey
Verified Customer
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10/31/2018 Category: Service
Danielle said the business provided awesome service. The staff were kind and considerate.
This review was collected via phone interview by Customer Research Inc.

EE
ELLEN E.
Reno, NV
Subaru Legacy
Verified Customer
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10/30/2018
Great service
Super friendly and knowledgeable. I was referred here by a friend who also had a great experience outside of the Subaru Dealership. They listened to what I needed done and had the car done by the end of the day. They communicated their recommendations via a follow up call after inspecting it and performed more than I would have received at the dealership for the minimum price/service I would have received at the dealership.

GM
Greg M.
Reno, NV
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Greg said that the place always does a great job at a great price.
This review was collected via phone interview by Customer Research Inc.

EB
ERIC B.
Sparks, NV
Subaru Baja (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Review
Always outstanding. Thanks ken