Independent Automotive Inc


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

556 Reviews

100% Would Recommend
Latest Review 2 days ago
Mike Z. on 04/24/2018
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Mike said the guys at this business are really solid, and he likes them.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 04/11/2018
Review Created: 04/24/2018
This review was collected via phone interview by Customer Research Inc.
Jane L. on 04/21/2018
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Jane said the staff was really nice and helpful. They answered all of her questions and she didn't have to wait very long. They were very friendly and honest.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 04/18/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
SARAH B. on 04/20/2018
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"LOF Maintenance"
Having the email reminder that it's time to make an appointment for general maintenance helps me to make my vehicle dependable which is important to me as a single senior.
Thanks for the GREAT customer service and allowing me to be worry free on my vehicle's upkeep.
Vehicle: Subaru Impreza Sedan (Natl)
Service Date: 04/18/2018
Review Created: 04/20/2018 07:28 AM
Amgad B. on 04/20/2018
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Amgad said the staff was friendly.
Vehicle: Subaru WRX
Category: Service
Service Date: 04/17/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Paula B. on 04/17/2018
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Paula said that Cam explained everything going on with the service in a way that she could understand. He was a trustworthy guy, and she appreciated that.
Vehicle: Subaru Outback
Category: Service
Service Date: 04/13/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Milton B. on 04/11/2018
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Milton said the staff communicated well with him and everything was good.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 04/04/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Savanah G. on 04/05/2018
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Savanah said the service was great as was the attitude of the employees and she likes how well they took care of her vehicle.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 03/22/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
CARL C. on 04/01/2018
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"Great people and great service"
The quality of work at Independent is exceptional. It has been a pleasure dealing with Ken for the last 12 years. I would not have maintenance done on my Subaru any where else.
Vehicle: Subaru Outback
Service Date: 03/28/2018
Review Created: 04/01/2018 03:51 PM
STEVE C. on 03/28/2018
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"Excellent Service As Always"
Timely comprehensive service. Exceptional value.
Vehicle: Subaru Outback
Service Date: 03/22/2018
Review Created: 03/28/2018 12:54 PM
John W. on 03/27/2018
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John said he trusted this business. They did a good job servicing his vehicle. It was nice to have them there.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 03/16/2018
Review Created: 03/27/2018
This review was collected via phone interview by Customer Research Inc.
Jessica S. on 03/27/2018
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Jessica said she recommends this business for service.
Vehicle: Subaru Legacy
Category: Service
Service Date: 03/16/2018
Review Created: 03/27/2018
This review was collected via phone interview by Customer Research Inc.
VICKI A. on 03/26/2018
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"Reliable workmanship."
I trust this company to fix what needs to be fixed and do it in a professional and competent manner.
Vehicle: Subaru Outback
Service Date: 03/23/2018
Review Created: 03/26/2018 10:46 PM
Cruz K. on 03/24/2018
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Cruz said he recommends this business for service.
Vehicle: Subaru Legacy Wagon
Category: Service
Service Date: 03/21/2018
Review Created: 03/24/2018
This review was collected via phone interview by Customer Research Inc.
STEVE S. on 03/22/2018
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"Great service"
Great and quick service, very friendly personal. We have been going there for car service for 28 years and very satisfied!
Vehicle: Subaru Outback
Service Date: 03/21/2018
Review Created: 03/22/2018 07:46 PM
LEWIS B. on 03/15/2018
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"Very willing to accommodate my schedule"
During my last interaction with IA, I was able to call them up for a spur of the moment Smog Check. They got me right in and took the time to smog my truck even though it took a little longer than exspected.
Vehicle: Toyota Land Cruiser
Service Date: 03/13/2018
Review Created: 03/15/2018 09:28 AM
Tom R. on 03/15/2018
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Tom said the service turned out fine and the staff did a pretty good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/09/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
MAURICE D. on 03/14/2018
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"Independent Auto is the BEST"
This is my 2nd time bringing my car here for work and they've never let me down. Customer service is 2nd to none and the quality of work provided will be hard to find in this town. Please give them a try
Vehicle: Nissan Maxima
Service Date: 03/13/2018
Review Created: 03/14/2018 08:19 PM
Pete R. on 03/14/2018
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Pete said there is nobody in town that knows his vehicle better than this business. They are detail-oriented and they did a great job. They were able to fix his problem that he couldn't fix. He stated thanks again, it was a great job.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 03/09/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
DAMON W. on 03/13/2018
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"No double check?"
Brought my car in for a new axle, they said I also needed a new air filter.. so I replaced it myself. when I replaced it the housing was not put back correctly. Also the hoses were pulled out and hose clamp screws loose. If they couldn't simply put the housing back how could i possible trust my axle bolts were correctly torqued? Thanks for DUSTING my engine independent automotive!!!!!! Should have missed work and done it myself.
Vehicle: Toyota Camry
Service Date: 03/09/2018
Review Created: 03/13/2018 06:06 PM
Pak C. on 03/10/2018
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Pak said the employees fixed his vehicle's problem.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/07/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 556 in total