100% Would Recommend
89% Business Response
Latest Review about 17 hours ago
MIKE F. on 11/23/2017
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"Paul and company are very kind, they communicate and are efficient"
I would highly recommend !
Vehicle: Volvo S80
Service Date: 11/20/2017
Review Created: 11/23/2017 05:56 PM
Maria L. on 11/17/2017
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Maria said the business turned out great.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 11/20/2017

Thank you Maria we always appreciate new customers.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
RICARDO S. on 11/13/2017
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"Sharp service "
good and sharp as usual, I like the service remainders sent by email, those help to keep me on track with the service schedule.
Vehicle: Volvo XC60
Service Date: 11/13/2017
Review Created: 11/13/2017 09:51 PM
Paul S. at Independent Volvo responded on 11/20/2017

Thank you Ricardo we will continue to our best.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Leland C. on 11/09/2017
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Leland said this business was very efficient, thorough, and polite. They know their business.
Vehicle: Volvo S60
Category: Service
Service Date: 10/30/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
DAN E. on 11/04/2017
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"Experience Counts"
Independent Volvo does a great job of getting to the heart of the problem.
Vehicle: Volvo XC90
Service Date: 11/01/2017
Review Created: 11/04/2017 03:07 PM
Paul S. at Independent Volvo responded on 11/06/2017

Thank you very much Dan.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Keir N. on 10/27/2017
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Keir said the facility was thorough with the service. He received good experience. He likes doing business with them. The facility is nice.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 11/14/2017

Thank you Keir we appreciate the business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
James J. on 10/27/2017
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Spoke with Jean. She said she has taken her vehicle to this business for 12 years. She always receives good service, Paul is a nice guy and fantastic.
Vehicle: Volvo V70
Category: Service
Service Date: 09/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 11/14/2017

We appreciate you as a customer.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Kaleb J. on 10/24/2017
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Kaleb said the facility was trustworthy. His vehicle was fixed in a timely fashion. They were professional and straightforward.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 11/14/2017

Honesty is always important.Thanks Kaleb. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
ISABEL M. on 10/17/2017
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"from little work to big work, volvo independent can take care of it"
Paul, don't let go of your right hand, he is very helpful.
Vehicle: Volvo S60
Service Date: 10/13/2017
Review Created: 10/17/2017 08:45 PM
Paul S. at Independent Volvo responded on 11/06/2017

Understood Isabel,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
SANDY R. on 10/17/2017
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"These guys can fix it right."
I had a funny sound in my Volvo, so I took it quickly to Independent Volvo. It was bearings worn out in the front axle. They fixed it in a couple hours while I waited. These guys are the best! I was then on track for my weekend.
Vehicle: Volvo V70
Service Date: 09/29/2017
Review Created: 10/17/2017 05:31 PM
Paul S. at Independent Volvo responded on 11/06/2017

Thank you and i'm glad we could help.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
TERRI G. on 10/12/2017
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"Big Problem valve job"
A broken belt caused a broken timing belt. Which led to a massive valve job. Paul and Jose kept me informed on the status of the job, and the costs. Which when I received the bill was not a surprise.
Vehicle: Volvo C30
Service Date: 10/12/2017
Review Created: 10/12/2017 08:04 PM
Paul S. at Independent Volvo responded on 11/06/2017

Thank you for your business Terri.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
RICARDO S. on 09/20/2017
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"I trustfull and realible auto repair shop"
as alway, clear with cost at front, sharp with the work delivery...
Vehicle: Volvo XC60
Service Date: 09/20/2017
Review Created: 09/20/2017 08:59 PM
Paul S. at Independent Volvo responded on 09/22/2017

Thank you Ricardo,always a pleasure.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
GLADYS A. on 09/20/2017
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"ASAP Service"
I had a brake sensor replaced and a regular service. They accommodated me very quickly. Thanks guys.
Vehicle: Volvo V70
Service Date: 09/15/2017
Review Created: 09/20/2017 04:30 PM
Paul S. at Independent Volvo responded on 09/22/2017

Once again thank you for being a great customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
ELIZABETH J. on 09/19/2017
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"Independent Volvo--Absolute Best Choice in Bakersfield"
They are fair, the prices reasonable, they are efficient--and the work is always done in a timely fashion. I must say that Paul and his associate are friendly and genuine. One never gets the feeling that one is being gouged. Compared to the other Volvo place in town--Independent Volvo is far and away the better all-around choice. Thank you Independent Volvo! Elizabeth
Vehicle: Volvo S60
Service Date: 09/18/2017
Review Created: 09/19/2017 09:16 AM
Paul S. at Independent Volvo responded on 09/22/2017

I appreciate everything you said and i plan to get better. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Adelia M. on 09/18/2017
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Adelia said that the staff is dependable, and they offer good comprehensive service that is full and complete. They have a family atmosphere with very good customer service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/22/2017

Thank you Adelia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Mary C. on 09/12/2017
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Mary said she had no problems with the business.
Vehicle: Volvo S40
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/13/2017

I appreciate your business.Thank you Mary.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Allison F. on 08/31/2017
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Allison said the employees are very fair. They are knowledgeable and they do good work.
Vehicle: Volvo S80
Category: Service
Service Date: 08/11/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/13/2017

Thank you for the kind words Allison.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Claus B. on 08/31/2017
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Claus said this business was prompt and reasonable.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/25/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/13/2017

Thanks Claus as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
SANDY R. on 08/30/2017
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"Independent Volvo Guys are the BEST"
As always my 2007 Volvo was serviced with a smile. Paul and Jose always know the problem and fix it. Thank you for your great service.
Vehicle: Volvo V70
Service Date: 08/25/2017
Review Created: 08/30/2017 06:58 PM
Paul S. at Independent Volvo responded on 08/31/2017

Thank you once again Sandy. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Paul W. on 08/30/2017
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Paul said the only thing the business could not do was a software update.
Vehicle: Volvo S60
Category: Service
Service Date: 08/03/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/22/2017

Paul,thank you for the review.We now do software downloads. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
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