Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

154 Reviews

100% Would Recommend
94% Business Response
Latest Review 5 days ago

Reviews


MC
Mary C.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Mary said she had no problems with the business.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

I appreciate your business.Thank you Mary.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AF
Allison F.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Allison said the employees are very fair. They are knowledgeable and they do good work.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thank you for the kind words Allison.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CB
Claus B.
California
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Claus said this business was prompt and reasonable.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thanks Claus as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SR
SANDY R.
Tehachapi, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
Independent Volvo Guys are the BEST
As always my 2007 Volvo was serviced with a smile. Paul and Jose always know the problem and fix it. Thank you for your great service.
Paul S. from Independent Volvo responded on 08/31/2017

Thank you once again Sandy. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PW
Paul W.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2017 Category: Service
Paul said the only thing the business could not do was a software update.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/22/2017

Paul,thank you for the review.We now do software downloads. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NP
NICK P.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017
In and out
Thanks Jose for knowing that I needed a fuel pump and fixing it in one day!
Paul S. from Independent Volvo responded on 08/30/2017

You are very welcome Nick.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SF
SCOTT F.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
Great service!
Paul and Jose completed my oil change quickly
Paul S. from Independent Volvo responded on 08/29/2017

Thanks again Scott for taking the time to write the kind words.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MW
Mark W.
Las Vegas, NV
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Mark said they were fantastic. They were very quick at helping him.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/29/2017

Thank you Mark choosing us and i'm glad we could get you back on the road.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JQ
Jacob Q.
Bakersfield, CA
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Jacob said they are very knowledgeable and have good prices. They are very straightforward and no nonsense.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

I appreciate your review,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BP
Brynn P.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017 Category: Service
Spoke with Yvonne. She said they are honest.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Honesty is what we are about.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KL
KEN L.
Bakersfield, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Paul is honest!! We've taken our cars to Paul for at least 25 years. We wouldn't take our cars anywhere else.
We would and have recommended Paul to friends!!
Paul S. from Independent Volvo responded on 08/18/2017

I appreciate the business and kind words.Thanks for being a long time customer. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CE
CAROL E.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
Excellent friendly service
I received competent repair and maintenance service for our 2004 XC90. Paul is very reliable and friendly each time we've taken our car to him. I prefer taking my car to Independent Volvo rather than a dealership and highly recommend their service.
Paul S. from Independent Volvo responded on 08/14/2017

Thank you Carol it is a pleasure doing business with you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DD
Denisa D.
Bakersfield, CA
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Denisa said they were wonderful, they provided good service, and they corrected the problem with her vehicle. She doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thanks Denisa.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TB
Tom B.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Tom said they were able to quickly solve the problem.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/22/2017

Thanks Tom it's always a pleasure.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017
coils
I've been using Indepedent Volvo for both of my volvos and have had good results.
Paul S. from Independent Volvo responded on 08/14/2017

Thank you Gladys.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RJ
RHONDA J.
Bakersfield, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017
Reasonable, Reliable and Honest!
Everyone is super nice. Went in just before closing on Tuesday, they were able to do the alignment Wednesday morning. In and out quickly and reasonable cost. Will definitely be returning, if we have any other work that needs to be done😀
Paul S. from Independent Volvo responded on 08/03/2017

Thank you for coming in and we will see you when you need some service work.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SN
steven n.
Frazier Park, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017
Thank You
I have been taking my Volvo to Paul since I purchased it, a 2000 S70. In today's auto repair jungle...to be able able to find an honest...reliable and friendly person to work on my car...someone who treats your car like his own is remarkable. I have never had to wait an undue amount of time, estimates are accurate and on all instances service was provided that was over the top! Thank you Paul and Jose for what you do. I highly recommend Independent Volvo.
Paul S. from Independent Volvo responded on 08/03/2017

Thanks Steven. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

VM
VINCE M.
Tehachapi, CA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017
Great Shop
I've been taking my Volvo's to Paul since 2007. He's always gone beyond the call of duty for me. He does quality work. He always fair with his pricing, and I've recommended many of my friends to Independent Volvo for their maintenance needs for their cars.
Paul S. from Independent Volvo responded on 08/01/2017

Thank you Vince for being a long time customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BM
Bonnie M.
Bakersfield, CA
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Bonnie said the staff are really happy with the service they got, and they would definitely continue to use them.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/03/2017

Thank you Bonnie for your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PO
Patrick O.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017 Category: Service
Patrick said this business did a good job. They were fast and they pay attention to detail but pricey.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thanks Patrick.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 81 - 100 of 154 in total