Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

160 Reviews

100% Would Recommend
94% Business Response
Latest Review 18 days ago

Reviews


SR
SANDY R.
Tehachapi, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017
These guys can fix it right.
I had a funny sound in my Volvo, so I took it quickly to Independent Volvo. It was bearings worn out in the front axle. They fixed it in a couple hours while I waited. These guys are the best! I was then on track for my weekend.
Paul S. from Independent Volvo responded on 11/06/2017

Thank you and i'm glad we could help.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TG
TERRI G.
Taft, CA
Volvo C30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017
Big Problem valve job
A broken belt caused a broken timing belt. Which led to a massive valve job. Paul and Jose kept me informed on the status of the job, and the costs. Which when I received the bill was not a surprise.
Paul S. from Independent Volvo responded on 11/06/2017

Thank you for your business Terri.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RS
RICARDO S.
Bakersfield, CA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2017
I trustfull and realible auto repair shop
as alway, clear with cost at front, sharp with the work delivery...
Paul S. from Independent Volvo responded on 09/22/2017

Thank you Ricardo,always a pleasure.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2017
ASAP Service
I had a brake sensor replaced and a regular service. They accommodated me very quickly. Thanks guys.
Paul S. from Independent Volvo responded on 09/22/2017

Once again thank you for being a great customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

EJ
ELIZABETH J.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017
Independent Volvo--Absolute Best Choice in Bakersfield
They are fair, the prices reasonable, they are efficient--and the work is always done in a timely fashion. I must say that Paul and his associate are friendly and genuine. One never gets the feeling that one is being gouged. Compared to the other Volvo place in town--Independent Volvo is far and away the better all-around choice. Thank you Independent Volvo! Elizabeth
Paul S. from Independent Volvo responded on 09/22/2017

I appreciate everything you said and i plan to get better. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AM
Adelia M.
Bakersfield, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017 Category: Service
Adelia said that the staff is dependable, and they offer good comprehensive service that is full and complete. They have a family atmosphere with very good customer service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/22/2017

Thank you Adelia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MC
Mary C.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Mary said she had no problems with the business.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

I appreciate your business.Thank you Mary.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AF
Allison F.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Allison said the employees are very fair. They are knowledgeable and they do good work.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thank you for the kind words Allison.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CB
Claus B.
California
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Claus said this business was prompt and reasonable.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thanks Claus as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SR
SANDY R.
Tehachapi, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
Independent Volvo Guys are the BEST
As always my 2007 Volvo was serviced with a smile. Paul and Jose always know the problem and fix it. Thank you for your great service.
Paul S. from Independent Volvo responded on 08/31/2017

Thank you once again Sandy. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PW
Paul W.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2017 Category: Service
Paul said the only thing the business could not do was a software update.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/22/2017

Paul,thank you for the review.We now do software downloads. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NP
NICK P.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017
In and out
Thanks Jose for knowing that I needed a fuel pump and fixing it in one day!
Paul S. from Independent Volvo responded on 08/30/2017

You are very welcome Nick.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SF
SCOTT F.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
Great service!
Paul and Jose completed my oil change quickly
Paul S. from Independent Volvo responded on 08/29/2017

Thanks again Scott for taking the time to write the kind words.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MW
Mark W.
Las Vegas, NV
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Mark said they were fantastic. They were very quick at helping him.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/29/2017

Thank you Mark choosing us and i'm glad we could get you back on the road.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JQ
Jacob Q.
Bakersfield, CA
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Jacob said they are very knowledgeable and have good prices. They are very straightforward and no nonsense.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

I appreciate your review,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BP
Brynn P.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017 Category: Service
Spoke with Yvonne. She said they are honest.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Honesty is what we are about.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KL
KEN L.
Bakersfield, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Paul is honest!! We've taken our cars to Paul for at least 25 years. We wouldn't take our cars anywhere else.
We would and have recommended Paul to friends!!
Paul S. from Independent Volvo responded on 08/18/2017

I appreciate the business and kind words.Thanks for being a long time customer. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CE
CAROL E.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
Excellent friendly service
I received competent repair and maintenance service for our 2004 XC90. Paul is very reliable and friendly each time we've taken our car to him. I prefer taking my car to Independent Volvo rather than a dealership and highly recommend their service.
Paul S. from Independent Volvo responded on 08/14/2017

Thank you Carol it is a pleasure doing business with you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DD
Denisa D.
Bakersfield, CA
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Denisa said they were wonderful, they provided good service, and they corrected the problem with her vehicle. She doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thanks Denisa.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TB
Tom B.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Tom said they were able to quickly solve the problem.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/22/2017

Thanks Tom it's always a pleasure.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 81 - 100 of 160 in total