Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

160 Reviews

100% Would Recommend
94% Business Response
Latest Review 20 days ago

Reviews


KT
KIMBERLY T.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017
Repair
First repair since 5 year warranty ran out and thrilled to be able to take it somewhere besides Sangera ūüėä
Paul S. from Independent Volvo responded on 06/21/2017

Thanks for the kind words.I appreciate your business. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TB
Tom B.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Tom said this business did as promised and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/21/2017

Thank you Tom as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AR
Angel R.
Bakersfield, CA
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Spoke with Dominique. She said they were helpful. They ordered the part and she was able to pay it off later on.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/21/2017

Thanks Angel.Need any hel with our car,please call.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CD
CANDICE D.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017
Extraordinary Service
Paul and Jose at Independent Volvo are without a doubt the very best Volvo maintenance and repair specialists in Bakersfield. They have kept my 2002 Volvo running and safe for me to drive. I so much appreciate their prompt service and fair prices. No job is too big or too small for them to tackle. They know their business and care about their customers. I trust Independent Volvo and as long as I have a Volvo, they are my "go to guys"!
Paul S. from Independent Volvo responded on 06/19/2017

Thank you for such a great review and we will continue providing the best service we can. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DC
Don C.
Frazier Park, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Don said this business provided good service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/14/2017

Thanks very much Don.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AF
Alexis F.
Bakersfield, CA
Jaguar XK8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017 Category: Service
Alexis said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/06/2017

Thank you Alexis for being a long time customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SR
SANDY R.
Tehachapi, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017
You guys know how to solve problems.
You have been servicing my Volvo's for 25 years and you have always done a great job with a smile.
Paul S. from Independent Volvo responded on 05/27/2017

It's been our pleasure for those 25 years.Thanks.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RH
RUSS H.
Bakersfield, CA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017
Superb service
The staff at Independent Volvo is exceptionally professional. Every service, no matter how small or large, is always thorough and reasonably priced. Most of all I appreciate their honesty. You can leave your vehicle for work and have the peace of mind knowing that no repair will be made unless it is truly needed. A friendly staff with whom you can develop a rapport. Strongly recommend I.V.
Paul S. from Independent Volvo responded on 05/27/2017

Thank you very much for the positive review.We are always trying to provide good service at a price that is fair to both parties. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SM
Sylvia M.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Sylvia said the business provides great service. They did what they needed to do and for a third of the price. She said she appreciates them being to work with her on her budget.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

You are welcome Sylvia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RW
Richard W.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Richard said that after this business worked on his vehicle there was something wrong so he took it back. They found out a switch was sticking and they fixed it right away. Now the vehicle is working fine. It took a minute or 2 at the most. He has been visiting them for about 10 years now.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

Thank you Richard.I'm glad we were able to take care of the problem quickly.  

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CA
Charles A.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Charles said this business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

Thanks Charles.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LC
Leland C.
Pine Flat, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Leland said the staff who run this business do good work. They found a problem he was not initially aware of. Both mechanics were good, personable and decent. They had great prices and the vehicle is still running.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/19/2017

Thank you Leland.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MJ
MAX J.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017
Throttle Body and Spring Seats
Great business, no bullsh!t, fair prices. Pauls a good guy
Paul S. from Independent Volvo responded on 05/02/2017

Thanks Max.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JJ
Johnny J.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Johnny said the business was very friendly. Paul did good work and kept them involved in the process.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/03/2017

Johnny thanks for coming in, i appreciate your business and i am glad that you are pleased.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PC
PAUL C.
Bakersfield, CA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2017
Dependable & Fair
Always do what they promise for the quoted cost of repair or service. I wouldn't take my Volvo anywhere else.
Paul S. from Independent Volvo responded on 05/02/2017

Thanks for being a great customer.Paul Spink
Owner
Independent Volvo
(661) 837-2632


SG
SARA G.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2017
Great customer service
Very happy with the service we received
Paul S. from Independent Volvo responded on 05/02/2017

Thanks for being a first time customer and choosing my business for your automotive needs.Thank you and hope to see you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JC
Jackie C.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Jackie said she really likes Paul because he does a good job and she will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/02/2017

Thanks for the business.See you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

ET
Erica T.
California
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Erica said she got her vehicle in a timely manner and everything was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/02/2017

Thanks Erica.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

YW
YMKJE W.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2017
Great and fast service
Paul and Jose are always cordial and efficient and repairs are carried out quickly and efficiently. I can always count on quality. Thank you!
Paul S. from Independent Volvo responded on 04/26/2017

Thank you for being a great customer for such a long time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TB
Tom B.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Tom said the business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/26/2017

Thank you Tom your business is appreciated

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 121 - 140 of 160 in total