Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

167 Reviews

100% Would Recommend
94% Business Response
Latest Review 24 days ago

Reviews


NP
NICK P.
Bakersfield, CA
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Paul and Jose are a good team. They help me on the maintance of both of my vehicles.
A good team, keep up the good work😎
Paul S. from Independent Volvo responded on 07/10/2017

Thank you again Nick.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2017
Replacing tires
I've been going to Independent Volvo for many years, and I've always been satisfied in the service and accommodating my needs.
Paul S. from Independent Volvo responded on 07/10/2017

Thank you Gladys,hope to keep the business relationship going for many more years.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

IM
ISABEL M.
Bakersfield, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
service and simplicity is important. independent volvo got it
im happy with my car and i trust volvo independent
Paul S. from Independent Volvo responded on 06/29/2017

I appreciate your business.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SR
SANDY R.
Tehachapi, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
Independent Volvo will solve your car problem.
At Independent Volvo my car was repaired with the highest degree of satisfaction.
Paul S. from Independent Volvo responded on 06/28/2017

Thanks again Sandy.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LH
Lisa H.
Bakersfield, CA
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Lisa said the employees always do a good job providing service. She appreciates Paul and his team.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/29/2017

We appreciate you also.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GH
Gary H.
Bakersfield, CA
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Spoke with Cheryl. She said she's always been very pleased with the service. The employees were honest, fair and great. She takes all her Volvo vehicles to this business for repairs.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/26/2017

Thank for being such a long time customer and i appreciate the kind words.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KB
Kirk B.
Bakersfield, CA
Volvo C30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Kirk said this business was great and timely.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/26/2017

Thank you Kirk.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KT
KIMBERLY T.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017
Repair
First repair since 5 year warranty ran out and thrilled to be able to take it somewhere besides Sangera 😊
Paul S. from Independent Volvo responded on 06/21/2017

Thanks for the kind words.I appreciate your business. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TB
Tom B.
Bakersfield, CA
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Tom said this business did as promised and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/21/2017

Thank you Tom as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AR
Angel R.
Bakersfield, CA
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Spoke with Dominique. She said they were helpful. They ordered the part and she was able to pay it off later on.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/21/2017

Thanks Angel.Need any hel with our car,please call.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CD
CANDICE D.
Bakersfield, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017
Extraordinary Service
Paul and Jose at Independent Volvo are without a doubt the very best Volvo maintenance and repair specialists in Bakersfield. They have kept my 2002 Volvo running and safe for me to drive. I so much appreciate their prompt service and fair prices. No job is too big or too small for them to tackle. They know their business and care about their customers. I trust Independent Volvo and as long as I have a Volvo, they are my "go to guys"!
Paul S. from Independent Volvo responded on 06/19/2017

Thank you for such a great review and we will continue providing the best service we can. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DC
Don C.
Frazier Park, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Don said this business provided good service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/14/2017

Thanks very much Don.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AF
Alexis F.
Bakersfield, CA
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017 Category: Service
Alexis said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 06/06/2017

Thank you Alexis for being a long time customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SR
SANDY R.
Tehachapi, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017
You guys know how to solve problems.
You have been servicing my Volvo's for 25 years and you have always done a great job with a smile.
Paul S. from Independent Volvo responded on 05/27/2017

It's been our pleasure for those 25 years.Thanks.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RH
RUSS H.
Bakersfield, CA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017
Superb service
The staff at Independent Volvo is exceptionally professional. Every service, no matter how small or large, is always thorough and reasonably priced. Most of all I appreciate their honesty. You can leave your vehicle for work and have the peace of mind knowing that no repair will be made unless it is truly needed. A friendly staff with whom you can develop a rapport. Strongly recommend I.V.
Paul S. from Independent Volvo responded on 05/27/2017

Thank you very much for the positive review.We are always trying to provide good service at a price that is fair to both parties. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SM
Sylvia M.
Bakersfield, CA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Sylvia said the business provides great service. They did what they needed to do and for a third of the price. She said she appreciates them being to work with her on her budget.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

You are welcome Sylvia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RW
Richard W.
Bakersfield, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Richard said that after this business worked on his vehicle there was something wrong so he took it back. They found out a switch was sticking and they fixed it right away. Now the vehicle is working fine. It took a minute or 2 at the most. He has been visiting them for about 10 years now.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

Thank you Richard.I'm glad we were able to take care of the problem quickly.  

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CA
Charles A.
Bakersfield, CA
Volvo S40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Charles said this business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

Thanks Charles.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LC
Leland C.
Pine Flat, CA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Leland said the staff who run this business do good work. They found a problem he was not initially aware of. Both mechanics were good, personable and decent. They had great prices and the vehicle is still running.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/19/2017

Thank you Leland.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MJ
MAX J.
Bakersfield, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017
Throttle Body and Spring Seats
Great business, no bullsh!t, fair prices. Pauls a good guy
Paul S. from Independent Volvo responded on 05/02/2017

Thanks Max.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 121 - 140 of 167 in total