Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

154 Reviews

100% Would Recommend
94% Business Response
Latest Review 7 days ago

Reviews


SR
SANDY R.
Tehachapi, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017
You guys know how to solve problems.
You have been servicing my Volvo's for 25 years and you have always done a great job with a smile.
Paul S. from Independent Volvo responded on 05/27/2017

It's been our pleasure for those 25 years.Thanks.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RH
RUSS H.
Bakersfield, CA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017
Superb service
The staff at Independent Volvo is exceptionally professional. Every service, no matter how small or large, is always thorough and reasonably priced. Most of all I appreciate their honesty. You can leave your vehicle for work and have the peace of mind knowing that no repair will be made unless it is truly needed. A friendly staff with whom you can develop a rapport. Strongly recommend I.V.
Paul S. from Independent Volvo responded on 05/27/2017

Thank you very much for the positive review.We are always trying to provide good service at a price that is fair to both parties. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SM
Sylvia M.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Sylvia said the business provides great service. They did what they needed to do and for a third of the price. She said she appreciates them being to work with her on her budget.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

You are welcome Sylvia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RW
Richard W.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Richard said that after this business worked on his vehicle there was something wrong so he took it back. They found out a switch was sticking and they fixed it right away. Now the vehicle is working fine. It took a minute or 2 at the most. He has been visiting them for about 10 years now.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

Thank you Richard.I'm glad we were able to take care of the problem quickly.  

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CA
Charles A.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Charles said this business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

Thanks Charles.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LC
Leland C.
Pine Flat, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Leland said the staff who run this business do good work. They found a problem he was not initially aware of. Both mechanics were good, personable and decent. They had great prices and the vehicle is still running.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/19/2017

Thank you Leland.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MJ
MAX J.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017
Throttle Body and Spring Seats
Great business, no bullsh!t, fair prices. Pauls a good guy
Paul S. from Independent Volvo responded on 05/02/2017

Thanks Max.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JJ
Johnny J.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Johnny said the business was very friendly. Paul did good work and kept them involved in the process.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/03/2017

Johnny thanks for coming in, i appreciate your business and i am glad that you are pleased.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PC
PAUL C.
Bakersfield, CA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2017
Dependable & Fair
Always do what they promise for the quoted cost of repair or service. I wouldn't take my Volvo anywhere else.
Paul S. from Independent Volvo responded on 05/02/2017

Thanks for being a great customer.Paul Spink
Owner
Independent Volvo
(661) 837-2632


SG
SARA G.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2017
Great customer service
Very happy with the service we received
Paul S. from Independent Volvo responded on 05/02/2017

Thanks for being a first time customer and choosing my business for your automotive needs.Thank you and hope to see you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JC
Jackie C.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Jackie said she really likes Paul because he does a good job and she will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/02/2017

Thanks for the business.See you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

ET
Erica T.
California
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Erica said she got her vehicle in a timely manner and everything was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/02/2017

Thanks Erica.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

YW
YMKJE W.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2017
Great and fast service
Paul and Jose are always cordial and efficient and repairs are carried out quickly and efficiently. I can always count on quality. Thank you!
Paul S. from Independent Volvo responded on 04/26/2017

Thank you for being a great customer for such a long time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TB
Tom B.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Tom said the business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/26/2017

Thank you Tom your business is appreciated

Paul Spink
Owner
Independent Volvo
(661) 837-2632

EA
Ez Deals A.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Spoke with Sayed. He said his experience with this business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/26/2017

Thanks for the review

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TM
Tom M.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Tom said the business is really good.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Bakersfield, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
David said he was very happy with this business.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/03/2017

Thanks David.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LB
LINDA B.
Bakersfield, CA
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017
GREAT, PROMPT SERVICE
Paul and Jose are awesome! Friendly and professional, that doesn't ever change. Service work is always excellent and prompt.
Paul S. from Independent Volvo responded on 04/26/2017

Thank you Linda.Always a pleasure. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MH
MICHAEL H.
Tehachapi, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2017
Experienced & Professional!
Had multiple different issues with my S60 and they fixed everything without a glitch!
Paul S. from Independent Volvo responded on 04/17/2017

It was a small challenge and i am glad you are happy with the service.Anything you need let us know.Thank you for giving us a chance.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LW
LUCINDA W.
Bakersfield, CA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017
Honest, Trustworthy and Competent
We have used Paul to work on our vehicles for years and have never had an issue or been disappointed in the service of Independent Volvo.
Paul S. from Independent Volvo responded on 04/06/2017

Thank you for your business and kind words.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 121 - 140 of 154 in total