Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

160 Reviews

100% Would Recommend
94% Business Response
Latest Review 16 days ago

Reviews


EA
Ez Deals A.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Spoke with Sayed. He said his experience with this business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/26/2017

Thanks for the review

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TM
Tom M.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Tom said the business is really good.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Bakersfield, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
David said he was very happy with this business.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/03/2017

Thanks David.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LB
LINDA B.
Bakersfield, CA
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017
GREAT, PROMPT SERVICE
Paul and Jose are awesome! Friendly and professional, that doesn't ever change. Service work is always excellent and prompt.
Paul S. from Independent Volvo responded on 04/26/2017

Thank you Linda.Always a pleasure. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MH
MICHAEL H.
Tehachapi, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2017
Experienced & Professional!
Had multiple different issues with my S60 and they fixed everything without a glitch!
Paul S. from Independent Volvo responded on 04/17/2017

It was a small challenge and i am glad you are happy with the service.Anything you need let us know.Thank you for giving us a chance.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LW
LUCINDA W.
Bakersfield, CA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017
Honest, Trustworthy and Competent
We have used Paul to work on our vehicles for years and have never had an issue or been disappointed in the service of Independent Volvo.
Paul S. from Independent Volvo responded on 04/06/2017

Thank you for your business and kind words.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SF
SCOTT F.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
plastic seat panel install
Paul provided top-notch service. i don't think he even charged me for labor!
Paul S. from Independent Volvo responded on 03/29/2017

Thanks for the good review.A little free labor is always good.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MB
Mary B.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Mary said her overall experience was good. She enjoyed the service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/28/2017

Thank you for the positive review Mary.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BW
Bill W.
Bakersfield, CA
Volvo 940
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Bill said they do good work. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JB
Joy B.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Joy said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/24/2017

Thank you Joy

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TG
TERRI G.
Taft, CA
Volvo C30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017
As Promised
There are no surprises because you're always kept informed on what your service will cost and how long it will take.
Paul S. from Independent Volvo responded on 03/21/2017

Thank you for the kind words,as always i appreciate you as a customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NS
Nayon S.
Bakersfield, CA
Volvo 740
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017 Category: Service
Nayon said she has been going to this facility since 1989 and she loves their work.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/07/2017

Thank you Nayon we really appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MR
Mark R.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017 Category: Service
Mark said the prices were a bit too high. He hopes they will be updating him on future work that may need to be done.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Bakersfield, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Quick Service
Paul was able to assess the problem quickly and make the necessary repairs so our son could get back on the road. Thankful for great service.
Paul S. from Independent Volvo responded on 03/07/2017

Thank you Mike as always

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NP
NICK P.
Bakersfield, CA
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Paul and Jose
A good friendship for over 15 years. Helpful, knowledgable service with a smile.
Paul S. from Independent Volvo responded on 03/07/2017

I appreciate your continued loyalty.Thank you

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MC
MIKE C.
Bakersfield, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Quick ,reliable service
Always very pleased with professional , honest service.

RM
Ranu M.
San Francisco, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2017 Category: Service
Ranu said the business was able to help when she was in an emergency situation, and she really appreciated it.
This review was collected via phone interview by Customer Research Inc.

BP
BILL P.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017
Outstanding service
The service is excellent! Fast and affordable. The only place I bring my Volvo.

SP
Sandra P.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Sandra said Paul was a great mechanic and she trusted him. He was dependable and great.
This review was collected via phone interview by Customer Research Inc.

GV
GWYN V.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017
Very knowledgeable, helpful in understanding the problem, do not take advantage of customers. Does the right thing and takes pride in their work.
Expert care with honesty and integrity.
Paul S. from Independent Volvo responded on 03/07/2017

Thank you Gwyn.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 141 - 160 of 160 in total