Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

167 Reviews

100% Would Recommend
94% Business Response
Latest Review 23 days ago

Reviews


JJ
Johnny J.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Johnny said the business was very friendly. Paul did good work and kept them involved in the process.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/03/2017

Johnny thanks for coming in, i appreciate your business and i am glad that you are pleased.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PC
PAUL C.
Bakersfield, CA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2017
Dependable & Fair
Always do what they promise for the quoted cost of repair or service. I wouldn't take my Volvo anywhere else.
Paul S. from Independent Volvo responded on 05/02/2017

Thanks for being a great customer.Paul Spink
Owner
Independent Volvo
(661) 837-2632


SG
SARA G.
Bakersfield, CA
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2017
Great customer service
Very happy with the service we received
Paul S. from Independent Volvo responded on 05/02/2017

Thanks for being a first time customer and choosing my business for your automotive needs.Thank you and hope to see you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JC
Jackie C.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Jackie said she really likes Paul because he does a good job and she will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/02/2017

Thanks for the business.See you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

ET
Erica T.
California
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Erica said she got her vehicle in a timely manner and everything was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/02/2017

Thanks Erica.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

YW
YMKJE W.
Bakersfield, CA
Volvo S40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2017
Great and fast service
Paul and Jose are always cordial and efficient and repairs are carried out quickly and efficiently. I can always count on quality. Thank you!
Paul S. from Independent Volvo responded on 04/26/2017

Thank you for being a great customer for such a long time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TB
Tom B.
Bakersfield, CA
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Tom said the business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/26/2017

Thank you Tom your business is appreciated

Paul Spink
Owner
Independent Volvo
(661) 837-2632

EA
Ez Deals A.
Bakersfield, CA
Volvo S80
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Spoke with Sayed. He said his experience with this business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/26/2017

Thanks for the review

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TM
Tom M.
Bakersfield, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Tom said the business is really good.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Bakersfield, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
David said he was very happy with this business.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/03/2017

Thanks David.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LB
LINDA B.
Bakersfield, CA
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017
GREAT, PROMPT SERVICE
Paul and Jose are awesome! Friendly and professional, that doesn't ever change. Service work is always excellent and prompt.
Paul S. from Independent Volvo responded on 04/26/2017

Thank you Linda.Always a pleasure. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MH
MICHAEL H.
Tehachapi, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2017
Experienced & Professional!
Had multiple different issues with my S60 and they fixed everything without a glitch!
Paul S. from Independent Volvo responded on 04/17/2017

It was a small challenge and i am glad you are happy with the service.Anything you need let us know.Thank you for giving us a chance.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LW
LUCINDA W.
Bakersfield, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017
Honest, Trustworthy and Competent
We have used Paul to work on our vehicles for years and have never had an issue or been disappointed in the service of Independent Volvo.
Paul S. from Independent Volvo responded on 04/06/2017

Thank you for your business and kind words.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SF
SCOTT F.
Bakersfield, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
plastic seat panel install
Paul provided top-notch service. i don't think he even charged me for labor!
Paul S. from Independent Volvo responded on 03/29/2017

Thanks for the good review.A little free labor is always good.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MB
Mary B.
Bakersfield, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Mary said her overall experience was good. She enjoyed the service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/28/2017

Thank you for the positive review Mary.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BW
Bill W.
Bakersfield, CA
Volvo 940
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Bill said they do good work. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JB
Joy B.
Bakersfield, CA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Joy said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/24/2017

Thank you Joy

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TG
TERRI G.
Taft, CA
Volvo C30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017
As Promised
There are no surprises because you're always kept informed on what your service will cost and how long it will take.
Paul S. from Independent Volvo responded on 03/21/2017

Thank you for the kind words,as always i appreciate you as a customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NS
Nayon S.
Bakersfield, CA
Volvo 740
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017 Category: Service
Nayon said she has been going to this facility since 1989 and she loves their work.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/07/2017

Thank you Nayon we really appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MR
Mark R.
Bakersfield, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017 Category: Service
Mark said the prices were a bit too high. He hopes they will be updating him on future work that may need to be done.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 167 in total