Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

79 Reviews

97% Would Recommend
Latest Review over 2 years ago

Reviews


YK
YEVGENIY K.
Woodland Hills, CA
Mercedes-Benz ML320
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/03/2016
Oil leak
Wrong oil leak diagnostic, required $2000 repair.
Done at another shop for $150. No single oil drop since then for more than a month.

DL
Daniel L.
Thousand Oaks, CA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2016
quick and easy
great service, got what i needed very quickly

DS
Deborah* S.
Van Nuys, CA
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016
ALWAYS THE BEST
There is never a question that my car will get the best service here! My mechanical malfunction light (engine light) was on, but the car was still driving fine... a little lag. my appointment was at 8:00 a.m. As soon as I got there Sean put it on the diagnostic, found out what was wrong (a turbo valve) asked me could I wait an hour and I was out the door! You could not convince me to take my TT anywhere else!

KC
Kanchan C.
Northridge, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016
Great customer service
Very attentive to the needs of clients.Professional service with experienced technicians .

MW
Mark W.
Chatsworth, CA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015
knowledgeable techicians, comfortable waiting room, honest
knowledgeable techicians, comfortable waiting room, honest

MO
Mosen O.
Agoura Hills, CA
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2015
Porsche 911 repair
The owner tries hard to do his diligent.

JS
Jacques S.
Calabasas, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2015
Reliable and consistent
Found a gem in this shop and will always have our German cars worked on by Ian and his team.

MR
MIKE R.
Canoga Park, CA
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2015
They could have charged me for service, but instead explained the issue was under warranty.
Honest service

MZ
MATT Z.
Reseda, CA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2015
Fair, Friendly,Fast
Tell us what we need - bottom line ! We feel sad with Ingolstadt West.

DB
daniel b.
Woodland Hills, CA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2015
Friendly honest service
Ian is the man. They'll do whatever you need them to do, much cheaper than the other guys !

HA
Hideo A.
Canoga Park, CA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2015
Great service and knowledgeable
Excellent service... Thank you very much

EK
ELLEN K.
Agoura Hills, CA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2015
Professional, courteous service
Problem solved with no fuss and little wait as a walk-in. Fair pricing- Will return for scheduled service.
Thank you so much. Bryan.

LK
LINDA K.
Woodland Hills, CA
Audi A5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2015
Audi 50,000 mile check up
Brian was fabulous. Very professional and all promises were met. I'm glad to now have a relationship with an Audi dealer to keep my car safe and running for a long time

YT
Yuji T.
Los Angeles, CA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015
Informative
Kept me informed during a recent repair.

MK
Morgan K.
Los Angeles, CA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2015 Category: Service
Morgan said the business did a really good job and they were quick.
This review was collected via phone interview by Customer Research Inc.

JN
julia n.
Studio City, CA
Audi S4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2015
I trust them.
Excellent work, took a little long, but very thorough, and at the end of the day, this was a difficult problem so it made sense that it took longer.

ND
Norma D.
Sunland, CA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015
Great customer service.
I know I am in good hands as soon as I step in, and knowing that I am dealing with professional, knowledgeable personnel give me a peace of mind. Many thanks!!!

RW
Robert W.
Sherman Oaks, CA
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015
Would not trust my car to any other repair center
Ian and his staff have been servicing my BMW for several years. He has exceeded the service I used to receive from the Dealer at their notoriously exorbitant rates. Anyone that would pay a Dealer to repair a car should be hospitalized.

LK
Lawrence K.
Encino, CA
Porsche Cayenne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2015 Category: Service
Lawrence said this business' service was good.
This review was collected via phone interview by Customer Research Inc.

TM
Todd M.
Los Angeles, CA
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015
Great experience
They guys took great care on my brake and oil jab this week! Cayenne is running I will be returning for future work.

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