Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

296 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


TH
TODD H.
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great service
Always accommodating , complete explanation of what's being done and best options available . No hidden or extra fees . Professionalism at its best !!!

CH
CLAYTON H.
New Castle, DE
Chevrolet TrailBlazer
Verified Customer
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12/07/2018
Integrity
I've been using this shop for many many years and find that Jimmy and his employees are honest and charge a fair rate for high quality work. You can rely on the work being done properly and completely in an expeditious manner. The company name says it all.

W
wendy
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Trust / Honesty /Good work
I will never take my cars anywhere else, but to Integrity. These guys (Jim, Jack & Doug) are very honest, trust worthy guys and take pride in their work. It's hard to find a good trusting mechanic out there anymore.

CR
CHARLES R.
Middletown, DE
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Service on my Explorer
Always great service. Fair price and done when promised.

TH
todd h.
Middletown, DE
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Brakeline
Jim does not overcharge forrepairs hewas very honest and up front about the costs. He even came in below the estimate when it was finished.

AS
Andrew S.
Newark, DE
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Great service.
Great service at reasonable prices. Honest guys there.

DG
DANIELLE G.
Middletown, DE
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Thank you
Your the best!!!

JB
Jen b.
New Castle, DE
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Fast, affordable, honest
Came to Integrity for a second opinion on a brake issue because they quoted a much more reasonable price for the work another shop said I needed. They determined the issue was much simpler than I had been told, and offered an easier (and cheaper) solution when they could have easily done the more expensive job and billed for it and I would never have known the difference. I cannot thank these guys enough for their fair and honest pricing and work. I will return here for all future service.

Verified Customer
Bear, DE
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Would definitely recommend.
I showed up for a service without an appointment and the owner was very accommodating. Even though I had to wait for the parts to arrive, I was still out before noon. I’m happy with the service and will continue to bring my car here for future needs. Clean office, pleasant conversation and quick service!

JF
Joseph F.
Bear, DE
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great honest service n reasonable pricing
Great service reasonable prices n he’s very honest highly recommended

BC
BUDDY C.
Townsend, DE
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Honesty
Never going to get a bad review from me always get the work you pay for, been a customer for a while

TH
TODD H.
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
No one else
Awesome service , knowledgeable individuals, your convenience is assured, friendly atmosphere, concrete quotes ( no hidden costs ) . Astounding results !! No one else will ever touch my cars !!!!
Jim B. from Integrity Auto Repair responded on 10/10/2018

Thanks for the great review Todd


MW
Marilyn W.
Newark, DE
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Marilyn said her experience was very quick and he got it done in one day.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bear, DE
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great service
Quick repair and great service.

MM
MILFORD M.
Smyrna, DE
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
They are very proud of how they serve their customer
Best auto care shop in town

DC
Derwin C.
Middletown, DE
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Derwin said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Smyrna, DE
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Paul said he went in with a bad vibration on his front end. The employee, who helped him, had an idea of what was the problem. It turned out to be a bad tire. It was inexpensive. He left feeling that he got a good deal and that the employees were trustworthy.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Wilmington, DE
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Gary said they were straight forward, on time and fast.
This review was collected via phone interview by Customer Research Inc.

LF
Lawrence F.
Bear, DE
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Lawrence said the business does good work. When the vehicle is completed, it is done right.
This review was collected via phone interview by Customer Research Inc.

LF
lawrence f.
Bear, DE
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Mechanical observation and corrections.
The place of business take care you in a timely manner.

Displaying Review 1 - 20 of 296 in total