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Integrity Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(261 Reviews)
87
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

Contact
(334) 749-3344

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1007 Geneva St Opelika, AL 36801
Integrity Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(261 Reviews)

Verified Customer
Opelika, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/18/2024
verified customerVerified Customer
0
Poor customer service
Did not call
Todd S., Manager from Integrity Auto Service responded on 04/18/2024 01:17 PM

It's funny how WE get a bad review being YOU and Jeremy dropped the truck off in October around the 16th and were called within the time we told you. Jeremy was told the rear differential had come apart and was given the quote over the phone and was going to call us back, but because he left your business for whatever reason he did not. So your saying that in 6 months you never said I wonder where or what is going on with my truck even though YOU dropped it off but stated when you came to get it you were not sure where to pick the vehicle up? It's also funny how when we called and talked to your secretary and told her the truck had been abandoned on Friday the 12th we were then put on hold for ten minutes for no one to take the call. So after we started the abandoned vehicle process you think oh maybe I should go pick up my vehicle and leave us a bad review? 

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