Integrity Automotive Service & Quick Lube


Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

51 Reviews

88% Would Recommend
Latest Review about 9 hours ago
LARRY L. on 11/22/2017
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"Service"
Excellent
Vehicle: Toyota Tundra 4WD Truck
Service Date: 11/21/2017
Review Created: 11/22/2017 08:36 AM
Willaim P. on 11/21/2017
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Willaim said he was greeted by a very personable worker. When they called him at the end of the day to tell him his vehicle was ready, they were willing to wait a few extra minutes for him. They also gave him an estimate on some other things.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/18/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Damon M. on 11/20/2017
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Damon said the business got the vehicle in on short notice. The repair was fixed in a timely manner. The staff at the front desk was outstanding.
Vehicle: Dodge Charger
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Clayton F. on 11/16/2017
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Clayton said the service was good. He appreciated the work they did on his brakes. He really enjoyed the coffee that was in the waiting room.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Kristi F. on 11/15/2017
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Kristi said the business was very courteous. They got her in at the last minute for a smog check.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
THEODRE C. on 11/07/2017
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"Nice employees and very informative mechanics "
Everyone should give them a try. Great shop
Vehicle: Toyota Yaris
Service Date: 11/07/2017
Review Created: 11/07/2017 08:49 PM
Michelle P. on 11/07/2017
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Michelle said she's a friend of Nathan's and he always does a really good job. They never have any problems.
Vehicle: Ford Escort
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
STEVE D. on 11/05/2017
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"Excellent customer service"
Have taken my cars here for 20 years and they are excellent.
Vehicle: Mazda Mazda3
Service Date: 11/04/2017
Review Created: 11/05/2017 11:33 AM
ELISABETH S. on 11/04/2017
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"Thorough and Knowledgeable "
I wandered in here on a recommendation from State Farm Insurance when my timing belt went out on 17 (and how far my 5 miles of towing would get me) and made the mistake of trying a few other places after my regular mechanic retired and sold his shop. Finally realized that Integrity is worth the drive from Santa Cruz! Peace of mind knowing the job will be done right the first time.
Vehicle: Toyota 4Runner
Service Date: 11/02/2017
Review Created: 11/04/2017 04:06 PM
Melissa H. on 10/30/2017
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Melissa said the business is friendly and the staff provided fast service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Gayle A. on 10/27/2017
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Gayle said the staff was very pleasant and quick.
Vehicle: Mercedes-Benz SLK-Class
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Cindy H. on 10/26/2017
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"Worst place ever."
They are incompetent and crooks.
Service Date: 10/13/2017
Review Created: 10/26/2017 06:41 AM
Dawn K. on 10/25/2017
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Dawn said the employees completed what she needed done quickly.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/23/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Patrick M. on 10/16/2017
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Spoke with Arlene. She said they were very courteous and they had good communication. However, it was expensive.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
ROGER W. on 10/14/2017
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"Great"
Service is very fast.
Vehicle: Toyota Avalon
Service Date: 10/12/2017
Review Created: 10/14/2017 12:37 PM
Michael H. on 10/13/2017
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Michael said the business was fairly fast and they did what he asked them to do, without an issue.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Mark L. on 10/11/2017
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Mark said everything went well. The experience was fast and they had perfect timing.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/04/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
BILL P. on 10/09/2017
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"great place"
nice people,polite and always fix the problem!
Vehicle: Ford Focus
Service Date: 10/07/2017
Review Created: 10/09/2017 09:44 AM
LARRY L. on 10/08/2017
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"Friendly and thorough"
Great service
Vehicle: Toyota Tundra 4WD Truck
Service Date: 10/06/2017
Review Created: 10/08/2017 07:40 AM
Susan B. on 10/07/2017
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"Trip to integrity"
This place was incredibly accomodating, friendly, and customer oriented. They provided exactly what they said they would, and made me feel like a valued customer.
Vehicle: Chevrolet Equinox
Service Date: 10/07/2017
Review Created: 10/07/2017 07:50 PM
Displaying Review 1 - 20 of 51 in total