Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 583 Reviews )

100% Would Recommend
Latest Review 38 minutes ago

Reviews


CZ
CARL Z.
Seattle, WA
Volvo XC60
Verified Customer
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11/15/2019
Service with a smile
Can’t think of anywhere better. Good, prompt, service with a smile. Questions always honestly answered!
Great service!

Verified Customer
Seattle, WA
Ford Explorer
Verified Customer
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11/14/2019
Battery Drained
I thought perhaps there was a battery drain causing the battery to go dead but your workers found instead a tired depleted battery replaced it and went on to another area of concern which was an emergency brake issue which was not holding.. I had had rear wheel bearing service done at this same facility previously in which I went with their recommendation to go with an upgrade kit for the rear disk brake caliper bracket and had hoped that this would solve a problem with the e-brake not holding. So this time they made it better and didn't charge me. I am very pleased.

PR
PHIL R.
Seattle, WA
FIAT 500
Verified Customer
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11/11/2019
Always honest determination of what is needed
I trust Interstate's honesty. I have had other shops say I need work done, which they determine is not really needed. And they do not pad hours or repair estimates.

SS
SHAWN S.
Seattle, WA
Dodge Pickup
Verified Customer
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11/11/2019
Quick, quality and timely service
They always provide quality work, and they provided prompt turn around on my service.

I called on short notice and they squeezed me in, and then they got the job done fast.

THANKS AGAIN!!!

JS
JERRED S.
Seattle, WA
Acura TSX
Verified Customer
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11/09/2019
Friendly Great place to take you vehicle.
Great place always will try to fit you in even if they are busy.

Verified Customer
Seattle, WA
Ford Ranger
Verified Customer
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11/07/2019
Excellent service!
Very good people to work with.

SL
SHARI L.
Seattle, WA
Volkswagen Beetle Coupe
Verified Customer
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11/07/2019
Honest -
I won't take my cars to anyone else - these guys are AWESOME!

VS
Veronica S.
Seattle, WA
Toyota Camry
Verified Customer
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11/06/2019 Category: Service
Veronica said the employees were kind, gracious, and awesome. She was able to get in at the last minute due to an emergency and the employees were honest about how much time it was going to take.
This review was collected via phone interview by Customer Research Inc.

GV
GARY V.
Seattle, WA
Chevrolet Cruze
Verified Customer
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10/31/2019
Just all around great service and on time.
Great customer service and friendly, helpful,
service personnel.

RJ
RUSS J.
Seattle, WA
Verified Customer
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10/31/2019
Great shop
Interstate is an excellent shop with great people and service. Couldn’t ask for better service and expertise. All this and great folks to work with.

JH
JOHN H.
Kent, WA
Dodge Grand Caravan
Verified Customer
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10/30/2019
Automotive service
These servicemen are the best. I will use them for any of my automotive needs. I have recommended them to many.

JC
JACKIE C.
Seattle, WA
Chrysler Town & Country SWB
Verified Customer
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10/30/2019
My rating
They don’t say something needs repair unless it is necessary.

TK
TIM K.
Seattle, WA
Hyundai Elantra
Verified Customer
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10/26/2019
Trustworthy
This place will tell you the honest truth. If your car doesn’t need it, they won’t do it.

RD
RICHARD D.
Seattle, WA
GMC Sierra 1500
Verified Customer
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10/25/2019
Knowledge & Service
All the guys are well-versed and very professional.

SD
STEVE D.
Maple Valley, WA
Ram 1500
Verified Customer
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10/25/2019
Product knowledge great service
Just purchased a set of Michelin tires for my 1/2 ton Ram truck. Took less than an hour to install, recommend making an appointment very popular shop. The ride is great noticed the difference immediately!

JS
JEFF S.
Seattle, WA
GMC Yukon
Verified Customer
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10/25/2019
Quality, needed work at a fair price
Quick diagnosis of the brake problem and fixed by mid-afternoon. Good explanation of what was needed and done.

ST
STEPHANIE T.
Seattle, WA
GMC Canyon
Verified Customer
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10/25/2019
Great service!
Highly recommend!

TH
Tim H.
Seattle, WA
Ford Police Interceptor Sedan
Verified Customer
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10/23/2019 Category: Service
Tim said this business is great. The employees are very up front and take great care of their employees. He added he wanted to thank Steve for doing a great job.
This review was collected via phone interview by Customer Research Inc.

GD
GERRY D.
Seattle, WA
Mercedes-Benz E-Class
Verified Customer
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10/16/2019
Headlight replacement on Mercedes
Such nice people to work with

SL
STEVEN L.
Seattle, WA
Acura RDX
Verified Customer
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10/15/2019
Interstate Is Great!
The guys at Interstate are helpful, professional and honest. For me the important thing in a mechanic is whether I can trust his judgement about what my car needs or doesn't need. The owner here tells it like it is, then I can determine how much I want done. Once that trust bond is established, why go anywhere else? Interstate is a neat and efficiently run service operation. I have no qualms about their work. They are good people.