Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1197 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 4.8823512/5Overall Rating 4.8823512/5Overall Rating 4.8823512/5Overall Rating 4.8823512/5rating 4.8823512
Original
Overall Rating 2.26471/5Overall Rating 2.26471/5rating 2.26471rating 2.26471rating 2.26471
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


MP
Mario P.
Staten Island, NY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
krystal is a very goo receptonist , whenever i call to have my car serviced she always gets me in. bruce nadel my service advisor is very well knowledged at his work and very courteous
ill be back for my next oil change

JD
Jessica D.
Staten Island, NY
2006 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great service
Great friendly atmosphere an people were more than willing to help me , i would definitely come back ! Jackie was a great help , made me feel like family !

JJ
James J.
Staten Island, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
7500 mile service
n/a

Verified Customer
Staten Island, NY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
State inspection
They were courteous and informative and prompt

Verified Customer
Staten Island, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Love Hyundai service dept.
Great, fast service

VH
Vincent H.
Staten Island, NY
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Friendly
Friendly service was done when they said. Listen d to concerns and looked into them

SM
Stanley M.
Staten Island, NY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
great customer service
easy to get appt., clean waiting area, tv, wi fi etc

AC
Alexander C.
Staten Island, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Oil change inspection
The service was great the price for synthetic oil was pricey though with state inspection 100 dollars

NM
Nancy M.
Staten Island, NY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
service department
The individuals who work in the service department are truly unique. Super friendly and accommodating. Make you feel so welcome!!

Verified Customer
Staten Island, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
They were very friendly and service was fast
Fast and friendly service

Verified Customer
Staten Island, NY
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great service.
Great service.

MV
Michele V.
Staten Island, NY
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Employees
Service was done in about an hour which was great

Verified Customer
Staten Island, NY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Hyundai Staten Island
The staff was courteous and professional and were eager to please.

MD
Micheal D.
Staten Island, NY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Much Appreciated
Island Hyundai has never given me any reason not to return for service.Great Female Reps and Mechanics always do the right thing with my Hyuandi Sonata.Thank you.
KRYSTAL G., Manager Assistant from Island Hyundai responded on 09/18/2018


Hi Good morning, yes sir we try our best to stay true to our customers, we treat everyone with respect and like family, we want to keep everyone happy and safe so that we can service your vehicle again and again, thank you have a great day!

Krystal Gonzalez
Manager Assistant
Kgonzalez@myislandhyundai.com

Verified Customer
Staten Island, NY
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
my review
the employees do listen to the customers, they have a good manner.
KRYSTAL G., Manager Assistant from Island Hyundai responded on 09/18/2018


Good Morning Thank you a million for the great feed back. Listening to the customers is everything about our job to understand every detail concern and request, we greatly appreciate your time and business and hope to see you again in the future.

Krystal Gonzalez
Manager Assistant
Kgonzalez@myislandhyundai.com

CF
Catherine F.
Staten Island, NY
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Happy Hyundai experience
Open lines of communication. I would be getting updates several times a week. Very polite and understanding on the phone.
KRYSTAL G., Manager Assistant from Island Hyundai responded on 09/18/2018


Hello There, Good morning thank you for the great feed back with your visit here at Island Hyundai we are all very happy we satisfied you with your experience. Hope you have a great rest of your week.

Krystal Gonzalez
Manager Assistant
Kgonzalez@myislandhyundai.com

NL
Nelly L.
Staten Island, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Excellent service
The service is excellent. I pulled in at 4:10, I was out of there 4:40. They were quick and efficient.
KRYSTAL G., Manager Assistant from Island Hyundai responded on 09/18/2018


Good morning, Thank you for voicing about the timely matter that we made satisfying and convenient for your visit, please don't hesitate to give us a call if you have any concerns or are ready for your next service. 

Krystal Gonzalez
Manager Assistant
Kgonzalez@myislandhyundai.com

Verified Customer
Staten Island, NY
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Excellent
From start to finish quality of care and professionalism was great ..
KRYSTAL G., Manager Assistant from Island Hyundai responded on 09/17/2018


Hello Good Afternoon, We greatly appreciate your time and business, also for the great feed back with your visit here at Island Hyundai. We hope to see you again for your next visit. Have a great week.

Krystal Gonzalez
Manager Assistant
Kgonzalez@myislandhyundai.com

JF
John F.
Staten Island, NY
2012 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service work
A very good job done and quick.
KRYSTAL G., Manager Assistant from Island Hyundai responded on 09/17/2018


Good Morning, Hello and thank you for the kind words on your visit here at Island Hyundai, We hope to see you again in the future for your next service appointment.

Krystal Gonzalez
Manager Assistant
Kgonzalez@myislandhyundai.com

TH
Thomas H.
Staten Island, NY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
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567890-=
KRYSTAL G., Manager Assistant from Island Hyundai responded on 09/17/2018


Good Morning, thank you for taking the time to take our survey, and give us 5 starts showing your visit was satisfying. We hope to see you again for your next service maintenance. Have a great week!

Krystal Gonzalez
Manager Assistant
Kgonzalez@myislandhyundai.com