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Island Subaru

Average Score
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(5 Reviews)
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ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Contact
(844) 669-7264
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
1257 Hylan Boulevard NY 10305
Island Subaru's Reviews
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(5 Reviews)

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Sandra D.
Staten Island, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/29/2020
Liars Unprofessional staff and management
First off the female who answers the phones has Total lack of customer service skills and knowledge. The woman, who answered the phone had no idea about mileage/ oil change for my vehicle and could hardly speak properly.After finally getting my car in for service I get lied to actually everyone who gets service here are being lied to and they dont even hide it well male management s very vocal about how the coronavirus is just a flu and it's no big deal where's no mask . Clearly he has not lost anyone due to the virus or he would be taking it more seriously and would make his employees take it more seriously. Shame on him . Now the biggest lie they are publicly telling people is the are sanitizing the cars before they are given back to customers when I BROUGHT my car in for service when they took my car it was not sanitized before the technician worked on it (there for putting the mechanic at risk ) got in my car no mask . After he was done working on my car parked it . At no point did anyone disinfect it no-one sprayed it wiped it down or cleaned it before I got it back . SO please tell me how they care about employees or customer safety. Shame on you for bullshitting customers . Sad part I seen the owner on the news talking about them giving cars to first responders which is great after what I saw today I hope the cars they were given were disinfected before given out and I hope no one got sick because of there lack of cleanliness. I give you 0 stars
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