Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

357 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


KB
Kena B.
Graham, NC
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Kena said the staff was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

ST
SMOKEY T.
Burlington, NC
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Superior service and fair price
Great job on paintless dent repair and headlight polishing!

JF
John F.
Burlington, NC
Audi A5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
John said everything went good and smoothly.
This review was collected via phone interview by Customer Research Inc.

KS
Kelly S.
Elon College, NC
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Kelly said the staff successfully performed all the services that she needed, and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Mebane, NC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Michelle said the facility provided quick service.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Burlington, NC
Mercedes-Benz CLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Mark said the staff got him in and out, and they got it done.
This review was collected via phone interview by Customer Research Inc.

HH
Henry H.
Burlington, NC
Mercedes-Benz CLS-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Henry said he was happy with what the staff did.
This review was collected via phone interview by Customer Research Inc.

AG
Abby G.
Burlington, NC
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Abby said the staff is very friendly and she gets quick service.
This review was collected via phone interview by Customer Research Inc.

TS
Tennessee S.
Burlington, NC
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tennessee said she likes the business, and the staff members have always treated her well. They have always been courteous. They worked her into their schedule, she didn't have to wait, and they are all very nice.
This review was collected via phone interview by Customer Research Inc.

JF
JUDY F.
Whitsett, NC
Lexus GX 470
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Very professional
From appt. to delivery of the repaired/inspected vehicle, the service is extremely timely and professional.

FJ
FRANKIE J.
Burlington, NC
Mercedes-Benz SL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Professionalis and skill set
The service was prompt and a full explanation was provided on all areas where maintenance was done.

RT
Robert T.
Burlington, NC
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Spoke with Liz. She said everything went the way she wanted it to.
This review was collected via phone interview by Customer Research Inc.

WM
WILLIAM M.
Burlington, NC
Toyota 4Runner
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/17/2018
Service
Pleased with the service but it was difficult to get my service scheduled. I had to call three times before I was able to talk with someone. I left messages but my calls were not returned. Finally ended up using the drop box - which is very convenient.

JK
Jamie K.
Burlington, NC
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Jamie said the staff was helpful, concerned, and she appreciates their service work.
This review was collected via phone interview by Customer Research Inc.

JW
JIM W.
Elon College, NC
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Great Job as usual
o problems here always a good job.

RA
Roney A.
Elon College, NC
Lexus CT 200h
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Roney said the staff were knowledgeable, the prices were reasonable, and they provided good service. He will definitely go back there.
This review was collected via phone interview by Customer Research Inc.

HW
HUNT W.
Burlington, NC
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Ice new service manager !
Thanks for your continued professional service !

SB
Steve B.
Burlington, NC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Steve said the staff was flawless in regards to the communication and service.
This review was collected via phone interview by Customer Research Inc.

RP
ROBERT P.
Haw River, NC
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
AWESOME SERVICE!!!!!!!!!!!!!!
Ken was a pleasure to deal with. What can I say about the great service tech tech Rob!? He is the best!!!!!!! I won't let anyone other Rob work on our cars. This guy is awesome!! I will keep going there as long as Rob is there. Also he has a great name lol. Easy to remember for me.

GH
Greg H.
Oak Ridge, NC
Lexus RX 350
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2018 Category: Service
Greg said there were a few small issues, but staff took care of them quickly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 357 in total