96% Would Recommend
Latest Review 14 days ago
John A. on 11/09/2017
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John said the service was good.
Vehicle: BMW 5 Series
Category: Service
Service Date: 10/23/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
BRETA C. on 11/08/2017
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"B1 Service "
Dwayne is amazing to work with. He set our appointment promptly and made sure everything was handled efficiently. The mechanics do a great job too.
Vehicle: Mercedes-Benz C-Class
Service Date: 11/06/2017
Review Created: 11/08/2017 05:21 PM
Iris H. on 11/08/2017
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Iris said the service was complete. She was in and out.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 10/25/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Kay J. on 07/31/2017
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Kay said she always gets good service there. The staff does a pretty good job and they're nice to deal with. Her son is going there now and they always seek to make the customers happy.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 07/24/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Holt W. on 07/30/2017
Recommended badge inactive Recommended
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Holt said it was good service. He would not recommend them because of the price.
Vehicle: Buick Enclave
Category: Service
Service Date: 07/28/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
JIM W. on 07/22/2017
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"Great Servie"
Duane and his team repaired my vehicle and saved me about $300.00 they are great!
Vehicle: Mercedes-Benz ML350
Service Date: 07/21/2017
Review Created: 07/22/2017 03:22 PM
SAM T. on 07/22/2017
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"BMW service"
Great job, friendly staff and got me in quick.
Vehicle: BMW 328i
Service Date: 07/21/2017
Review Created: 07/22/2017 09:21 AM
Emily C. on 07/22/2017
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Emily said the people at this business were really nice and everything was done on time.
Vehicle: Honda Accord Crosstour
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Gilbert S. on 07/14/2017
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Gilbert said they looked after the vehicle after he purchased it.
Vehicle: Lexus RX 300
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Tennessee S. on 07/11/2017
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Tennessee said she's always gotten along with them fine. She doesn't have to wait long and they call back when they say they will. They're good to her and she appreciates it.
Vehicle: Lexus ES 350
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
JOSEPH R. on 07/06/2017
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"Honest, fair competitive prices, extremely professional"
This is my second visit with Ivey Motorcars, Had a brake flush and led lighting upgrades installed. As usual, Mr. Duane Deese, service manager, was very courteous and explained what the flush and upgrades would cost. I would recommend this business to anyone owning a BMW, Mercedes or Audi for quality work and very competitive prices!
Vehicle: BMW 135i
Service Date: 07/05/2017
Review Created: 07/06/2017 09:14 AM
JEFF Y. on 07/01/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
" BMW 650i"
This was my second time taking my go the same issue. Ivey Motors was to fix my radiator hose leak and change my plugs. I was told it would cost me $825, the bill was over $900. Upon driving the car off of the lot my car overheated and was pushing fluid out from under the hood onto my windshield. The main hose was broke off away from the radiator. Also, there was 2 inches of water in my floor behind the drivers side. I had to have it towed back to Ivey Motors. They fixed the hose, charged me another $200+, and didn't clean or dry the floor. The car didn't run correctly with the supposed plugs they put in. This place has horrible service for your high end foreign cars. They have had issues in the past with their service dept, so huge of issues, they brought a whole new crew in. Still no better. I left a message with my car running worse with the supposed new plugs, but no return call. I paid for services that didn't help, but hurt my car. The car smells like mildew, and runs like out of time thanks to Ivey Motors. Should be 0 out of 5 stars, but it won't take the rating unless you give them 1 star.
Vehicle: BMW 650i
Service Date: 06/02/2017
Review Created: 07/01/2017 12:26 PM
Robert T. on 06/28/2017
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Spoke with Liz. She said this business got her vehicle in and out in a reasonable amount of time.
Vehicle: Lexus ES 350
Category: Service
Service Date: 06/27/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Irlene K. on 06/24/2017
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Irlene said this business provided good customer service.
Vehicle: Lexus IS 350
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Joana R. on 06/13/2017
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Joana said they were professional.
Vehicle: Lexus RX 350
Category: Service
Service Date: 06/12/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
VALERIE C. on 06/07/2017
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"Excellent service"
Honest, dependable, quality service.
Vehicle: MINI Cooper
Service Date: 06/02/2017
Review Created: 06/07/2017 07:58 AM
JEFF Y. on 05/27/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"RADIATOR AND SERVICE"
Told it was going to be 825 before I came and picked it up, ended up being 905. 2 inches of water on driver side interior when I picked it up. RADIATOR still not repaired, coolant level low, and overheating. Hopefully Iveys will make good.
Vehicle: BMW 650i
Service Date: 05/26/2017
Review Created: 05/27/2017 09:40 AM
Madison J. on 05/25/2017
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Madison said her vehicle turned out really good. She liked the way they treated her.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 05/24/2017
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Darren Y. on 05/19/2017
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Darren said he really appreciates their honesty when they could not fix his vehicle.
Vehicle: Saab 9-3
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
David M. on 05/16/2017
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David said they did a really good job.
Vehicle: BMW 650xi
Category: Service
Service Date: 05/15/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
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