Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

363 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


EB
Elaine B.
Graham, NC
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Elaine said that she had an overall good experience.
This review was collected via phone interview by Customer Research Inc.

HM
Heather M.
Elon College, NC
Lexus LS 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Heathers father. He said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AJ
Alvin J.
Burlington, NC
Lexus LS 460
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Alvin said the business provided good service. However, he said the business was very expensive, because he purchased a set of tires which cost him $1,000.
This review was collected via phone interview by Customer Research Inc.

BB
Billy B.
Burlington, NC
Cadillac XTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Billy said that his experience was good.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Burlington, NC
Lexus LS 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Bob said that the staff are the best, because they fixed his Lexus.
This review was collected via phone interview by Customer Research Inc.

DH
DONNIE H.
Burlington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Took the time to explain and allowed me to examine the work
Wonderful people took their time to explain everything!
Very satisfied with the service

KB
Kena B.
Graham, NC
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Kena said the staff was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

ST
SMOKEY T.
Burlington, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Superior service and fair price
Great job on paintless dent repair and headlight polishing!

JF
John F.
Burlington, NC
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
John said everything went good and smoothly.
This review was collected via phone interview by Customer Research Inc.

KS
Kelly S.
Elon College, NC
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Kelly said the staff successfully performed all the services that she needed, and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Mebane, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Michelle said the facility provided quick service.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Burlington, NC
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Mark said the staff got him in and out, and they got it done.
This review was collected via phone interview by Customer Research Inc.

HH
Henry H.
Burlington, NC
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Henry said he was happy with what the staff did.
This review was collected via phone interview by Customer Research Inc.

AG
Abby G.
Burlington, NC
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Abby said the staff is very friendly and she gets quick service.
This review was collected via phone interview by Customer Research Inc.

TS
Tennessee S.
Burlington, NC
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tennessee said she likes the business, and the staff members have always treated her well. They have always been courteous. They worked her into their schedule, she didn't have to wait, and they are all very nice.
This review was collected via phone interview by Customer Research Inc.

JF
JUDY F.
Whitsett, NC
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Very professional
From appt. to delivery of the repaired/inspected vehicle, the service is extremely timely and professional.

FJ
FRANKIE J.
Burlington, NC
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Professionalis and skill set
The service was prompt and a full explanation was provided on all areas where maintenance was done.

RT
Robert T.
Burlington, NC
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Spoke with Liz. She said everything went the way she wanted it to.
This review was collected via phone interview by Customer Research Inc.

WM
WILLIAM M.
Burlington, NC
Toyota 4Runner
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/17/2018
Service
Pleased with the service but it was difficult to get my service scheduled. I had to call three times before I was able to talk with someone. I left messages but my calls were not returned. Finally ended up using the drop box - which is very convenient.

JK
Jamie K.
Burlington, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Jamie said the staff was helpful, concerned, and she appreciates their service work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 363 in total