Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

(440 Reviews)

98% Would Recommend
Latest Review 1 day ago

Reviews


JF
JUDY F.
Whitsett, NC
Mercedes-Benz GLE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2019
Excellent Service
Service, starting at the front desk, is exceptional. I appreciate explanations and visuals so I understand the necessity for the work required.

CI
Charlotte I.
Burlington, NC
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Charlotte said she bought her vehicle from the business.
This review was collected via phone interview by Customer Research Inc.

RT
RAGHU T.
Elon College, NC
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019
Timely and efficient
I had a sensor that needed to be replaced and Kevin explained what needed to be done. I took my car in on the scheduled date and the sensor was replaced at the proposed cost. No surprises.

FL
FRANK L.
Burlington, NC
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019
Great service
Friendly and caring service. The people were very professional.

DW
DEBBIE W.
Elon College, NC
Lexus RX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019
with Brent in charge you can expect honesty
I went in for an inspection. I asked them to check the wiper blades. Brent came out and said that he could get me new wiper blades, but that he had inspected and cleaned the old ones...he said try that and if that doesn't work give him a call and he would get the new wiper blades installed. He treated me like family.

BS
BILL S.
Burlington, NC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019
Great experience as usual, Ivey Motorcars is the best!
The best!

MR
Megan R.
Raleigh, NC
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Megan said this business was wonderful and had great customer service. The employees were very diligent in helping to get some issues she was having with a new vehicle she had just purchased, resolved.
This review was collected via phone interview by Customer Research Inc.

WM
WILLIAM T. M.
Gibsonville, NC
Mercedes-Benz GLE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Attention to detail...
Vehicle was serviced a couple of months ago, however, the coolant warning came on. Took vehicle to service department and they topped off coolant with no charge. Very professional.

EB
Elaine B.
Graham, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Elaine said she appreciated the level of service and professionalism .She was treated well and the customer service was top notch.
This review was collected via phone interview by Customer Research Inc.

BO
Bebe O.
Gibsonville, NC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Bebe said they were professional and the service was done in an expeditious well done manner.
This review was collected via phone interview by Customer Research Inc.

BO
Bebe O.
Gibsonville, NC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Bebe said they were professional and the service was done in an expeditious well done manner.
This review was collected via phone interview by Customer Research Inc.

EC
Emily C.
Gibsonville, NC
Honda Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Emily said that the place was great, timely and hospitable.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Burlington, NC
BMW X6 M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Spoke with Tim's wife. She said she went to this business and they topped off her oil. They hooked her up in 15 minutes.
This review was collected via phone interview by Customer Research Inc.

JT
Joe T.
Graham, NC
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Joe said he was very satisfied with the service and they were also very informative.
This review was collected via phone interview by Customer Research Inc.

HH
Henry H.
Burlington, NC
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Henry said he was satisfied with the service at the business.
This review was collected via phone interview by Customer Research Inc.

RC
Ricky C.
Burlington, NC
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2019 Category: Service
Spoke with Rick. He said the staff really did good.
This review was collected via phone interview by Customer Research Inc.

BS
BILL S.
Burlington, NC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Good friends, great dealership!
Great customer service!

TM
Terry M.
Burlington, NC
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Terry said the service was good. He stated the staff told him everything that needed to be done and was up front with him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Burlington, NC
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Always helpful
Not just great cars and good value but service is always helpful.

YL
YORAM L.
Burlington, NC
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019
Ken is a great Service Manager and Al is a brilliant mechanic.
Thank you for being members of our Burlington community. Keep up the good work.

Displaying Review 1 - 20 of 440 in total