Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

370 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


SA
SKIP A.
Graham, NC
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Courteous professional expertise !
Dropped our vehicle off using the information envelope and drop box which was convenient for us. Discriped issues we where having with the automobile. Received a call from Ken the service manager confirming the diagnosis of a bad alternator and the cost of a replacement as well as the warranty and total charges to repair. The car was repaired same day at the quoted price. Appreciate the quality service and prompt repair.

AG
Al G.
Gibsonville, NC
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Al said that it was a good experience at the place, the prices were reasonable and everything was good.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Burlington, NC
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Chris said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Janet H.
Chapel Hill, NC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Janet said that she had a good experience at the place.
This review was collected via phone interview by Customer Research Inc.

MF
Mitchell F.
Burlington, NC
INFINITI JX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Mitchell said the work he had done at the business was done right the first time.
This review was collected via phone interview by Customer Research Inc.

JO
JERALD O.
Burlington, NC
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Promises kept
New tires and alignment done on as promised on time and great price.

ST
Steve T.
Mebane, NC
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Steve said the business does fine work. He would recommend them for work.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
Graham, NC
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Elaine said that she had an overall good experience.
This review was collected via phone interview by Customer Research Inc.

HM
Heather M.
Elon College, NC
Lexus LS 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Heathers father. He said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AJ
Alvin J.
Burlington, NC
Lexus LS 460
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Alvin said the business provided good service. However, he said the business was very expensive, because he purchased a set of tires which cost him $1,000.
This review was collected via phone interview by Customer Research Inc.

BB
Billy B.
Burlington, NC
Cadillac XTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Billy said that his experience was good.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Burlington, NC
Lexus LS 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Bob said that the staff are the best, because they fixed his Lexus.
This review was collected via phone interview by Customer Research Inc.

DH
DONNIE H.
Burlington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Took the time to explain and allowed me to examine the work
Wonderful people took their time to explain everything!
Very satisfied with the service

KB
Kena B.
Graham, NC
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Kena said the staff was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

ST
SMOKEY T.
Burlington, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Superior service and fair price
Great job on paintless dent repair and headlight polishing!

JF
John F.
Burlington, NC
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
John said everything went good and smoothly.
This review was collected via phone interview by Customer Research Inc.

KS
Kelly S.
Elon College, NC
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Kelly said the staff successfully performed all the services that she needed, and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Mebane, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Michelle said the facility provided quick service.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Burlington, NC
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Mark said the staff got him in and out, and they got it done.
This review was collected via phone interview by Customer Research Inc.

HH
Henry H.
Burlington, NC
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Henry said he was happy with what the staff did.
This review was collected via phone interview by Customer Research Inc.

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