Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

170 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


JW
JAMES W.
Loxahatchee, FL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Job complete
Was able to complete the job by end of day which was important for myself. They had done a good job as well.

BH
BILL H.
West Palm Beach, FL
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Great service
Well done
Consultative

Verified Customer
Lake Worth, FL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
friendly service
great customer service and reasonable prices

RD
RAYMOND D.
West Palm Beach, FL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Daisy is a great asset.
Did not meet my mechanic, The work performed seems to have been done well.
Thank you.
Ray Dell

PS
Patrick S.
West Palm Beach, FL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Patrick said he recommends this facility.
This review was collected via phone interview by Customer Research Inc.

GC
GINO C.
Loxahatchee, FL
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Fixed Audi
Thanks for once again keeping me on the road. Car taken in quickly and returned next day.

EW
Ethan W.
West Palm Beach, FL
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Ethan said the front desk people are very polite and nice. He appreciates all the help they give him.
This review was collected via phone interview by Customer Research Inc.

JF
Joseph F.
West Palm Beach, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Joseph said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MD
Matthew D.
West Palm Beach, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Matthew said the business really does good work. He absolutely recommends them for work.
This review was collected via phone interview by Customer Research Inc.

BH
BILL H.
West Palm Beach, FL
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Excellent
Great work,friendly an reasonably priced

KG
Katy G.
Florida
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Spoke with Mike. He said the employees were excellent.
This review was collected via phone interview by Customer Research Inc.

AS
ALAN S.
West Palm Beach, FL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Personal and caring service
They make sure the job is done right and to the customers satisfaction. They are very responsive to customers questions.

EB
Erika B.
West Palm Beach, FL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Erika said her vehicle works well and the staff is very pleasant. The only thing is that when she called on Wednesday she was told that her vehicle had been ready. Aside from this misunderstanding, the staff is very nice, informative and very helpful.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
Loxahatchee, FL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
William said they told him what needed to be done to the vehicle and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
West Palm Beach, FL
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Robert said this business delivered exactly what they promised at the price they committed to.
This review was collected via phone interview by Customer Research Inc.

MA
Margie A.
West Palm Beach, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/11/2018 Category: Service
Margie said they never checked the alternator. They were friendly personable and kind. However when her vehicle was towed there to be diagnosed they did not thoroughly look over the vehicle . They did not check the alternator and that turned out to be the problem. The next day her vehicle ended up stranding her. She paid $89 and had nothing repaired there because she did not feel she needed the radiator flushed.
This review was collected via phone interview by Customer Research Inc.
Rachel A. from J & H Automotive responded on 09/13/2018

Customer came in because her vehicle was over heating and smoking. She was adamant that HHS’s is what was happening to her vehicle. This was her only focus. We pressure tested the vehicle and found no leaks however we did find heat the coolant was brown and rust looking and that thermostat had a delay in opening and suggested a coolant flush.  We also advised customer that her valve covers were leaking oil badly.  The only other problem customer brought to our attention was that the cover table top was not opening and we determined she had a problem with the hydraulic lines but did take the time to show her how to open and close it manually.  Customer never mentioned that the smoke she thought was coolant smell was actuall burning wire smell.  We hooked up the scanner and found several STORED CODES.  We found that the battery had been disconnected and she was asked about it and she confirmed that it had previously been replaced. There was no indication of low voltage and we did not smell anything burning at the time it was inspected. If there was a brake down in communication between customer and myself, I apologize for that but we did make every effort to find the issue with her vehicle, based on the information provided.  


SB
Stephanie B.
West Palm Beach, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Stephanie said that the place was great, staff were helpful and did a good job while providing good communication.
This review was collected via phone interview by Customer Research Inc.

MO
Mckenzie O.
Boynton Beach, FL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Mckenzie said she was satisfied. The women at the front counter are always helpful and personable.
This review was collected via phone interview by Customer Research Inc.

RW
Rick W.
West Palm Beach, FL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Rick said they have never failed him. They have always done a good job.
This review was collected via phone interview by Customer Research Inc.

NT
Nicholas T.
Boynton Beach, FL
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Nicolas said this business was very good. He was received in a friendly manner. The service was quick and they gave him an accurate estimate in the time and price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 170 in total