Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

337 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


TT
Tuan T.
Chantilly, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Tuan said the receptionist was very welcoming. The service was good and really fast. He was very impressed.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Aldie, VA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Charles said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Chantilly, VA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
inspection but more!
These guys are the most honest techs. in northern Va. period! Great work at an honest price.

MO
Mike O.
Reston, VA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
I've enjoyed 39 years of great service from J&L Auto.
Personnel are skilled courteous and personable. The very best repair establishment that I have ever obtained service from since 1979--and that is 39 years!!

CW
Christina W.
Fairfax, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Inspection and AC repair
Always a pleasure bringing my car to J&L. John and his staff are kind and supportive. They always explain what they did to repair my car and will honor their work if the problem reoccurs at no charge. They also will ensure they provide fair prices and if they know Costco is cheaper for tires, they will refer you to Costco. All around great experience at J&L. I tell all my friends about them.

FB
Faidh B.
Vienna, VA
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2018 Category: Service
Faidh said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KC
Kurt C.
Virginia
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Kurt said they are honest, professional and they treat their customers right.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Stafford, VA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Awesome Job
John and his team were able to fix the problem with my truck and change the oil while I waited. Great job!

CB
Carlton B.
Virginia
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Carlton they always do a excellent job,, they are prompt and they have very fair prices
This review was collected via phone interview by Customer Research Inc.

BH
Brendan H.
Chantilly, VA
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Brendan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

LC
Luis C.
Centreville, VA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Luis said that the service provided is honest ,straight forward and affordable.
This review was collected via phone interview by Customer Research Inc.

YZ
Yama Z.
Virginia
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Yama said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

EF
Eugene F.
Chantilly, VA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Eugene said that it was a pleasure doing business with the facility, they provide fair pricing, prompt response time and overall good service. He is pleased to do business with them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chantilly, VA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Great Service
J&L were able to fix my cracked navigation screen on my vehicle at reasonable price.

SY
Sufyan Y.
Virginia
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Sufyan said the customer service at this business was perfect. The service was really good and fast.
This review was collected via phone interview by Customer Research Inc.

EW
Eugene W.
Annandale, VA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Eugene said this business did what he wanted them to.
This review was collected via phone interview by Customer Research Inc.

NO
Nancy O.
Sterling, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Nancy said John was great. He talked to her about the vehicle and generally seemed very knowledgeable and personable.
This review was collected via phone interview by Customer Research Inc.

JA
Jennifer A.
Chantilly, VA
Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jennifer said this business was accommodating. It was her fist time going there, but they got everything done in a timely manner and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Virginia
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Rob said the staff are the best and they're flexible. They do a good job and they're good people.
This review was collected via phone interview by Customer Research Inc.

SS
Samuel S.
Virginia
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Samuel said he liked the service. The staff took care of and got him out quickly. It was fantastic. He liked working with them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 337 in total