Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

329 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


CB
Carlton B.
Virginia
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Carlton they always do a excellent job,, they are prompt and they have very fair prices
This review was collected via phone interview by Customer Research Inc.

BH
Brendan H.
Chantilly, VA
Cadillac STS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Brendan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

LC
Luis C.
Centreville, VA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Luis said that the service provided is honest ,straight forward and affordable.
This review was collected via phone interview by Customer Research Inc.

YZ
Yama Z.
Virginia
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Yama said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

EF
Eugene F.
Chantilly, VA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Eugene said that it was a pleasure doing business with the facility, they provide fair pricing, prompt response time and overall good service. He is pleased to do business with them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chantilly, VA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Great Service
J&L were able to fix my cracked navigation screen on my vehicle at reasonable price.

SY
Sufyan Y.
Virginia
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Sufyan said the customer service at this business was perfect. The service was really good and fast.
This review was collected via phone interview by Customer Research Inc.

EW
Eugene W.
Annandale, VA
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Eugene said this business did what he wanted them to.
This review was collected via phone interview by Customer Research Inc.

NO
Nancy O.
Sterling, VA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Nancy said John was great. He talked to her about the vehicle and generally seemed very knowledgeable and personable.
This review was collected via phone interview by Customer Research Inc.

JA
Jennifer A.
Chantilly, VA
Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jennifer said this business was accommodating. It was her fist time going there, but they got everything done in a timely manner and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Virginia
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Rob said the staff are the best and they're flexible. They do a good job and they're good people.
This review was collected via phone interview by Customer Research Inc.

SS
Samuel S.
Virginia
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Samuel said he liked the service. The staff took care of and got him out quickly. It was fantastic. He liked working with them.
This review was collected via phone interview by Customer Research Inc.

SK
Shara K.
Ashburn, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Reasonable prices and HONEST mechanics!
John & Lisa -- honest people, reasonable prices, highly-skilled mechanics and friendly service!

ST
Stephen T.
Virginia
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Stephen said that they have always had good experiences in the past but this last problem left them without a working vehicle for far too long. They appreciate that the place's warranty was strong.
This review was collected via phone interview by Customer Research Inc.

RJ
Rico J.
Herndon, VA
BMW X6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Rico said his experience with the business was very good. The service was done in a timely manner, it didn't take long at all. The facility itself was nice.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Virginia
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
James said recommends the service at this business.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Ashburn, VA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Like having a mechanic in the family
Once again my experience at J & L was pleasant and cost effective. When I have had service at the dealer I always felt like I got ripped off. Not at J& L. I feel like I got good service at a fair price.

AB
Amanj B.
Virginia
Hyundai Genesis Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Amanj said that the facility was good.
This review was collected via phone interview by Customer Research Inc.

BM
Blair M.
Manassas, VA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Blair said the business took a few days longer than expected to complete the services on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Marina M.
Reston, VA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Marina said that the facility provides an experience that is always good, the staff are honest and they do a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 329 in total