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J & M Discount Tire and Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(368 Reviews)
83
Write a Review
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Score Details

5 stars
89%
4 stars
4%
3 stars
<1%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

J&M Discount Tire and Service Center is a pillar of the Broomall, PA community. J&M Discount Tire and Service Center is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Broomall, Pennsylvania area. Our goal is to focus on customer service. It is the foundation of our J&M Discount Tire and Service Center is a pillar of the Broomall, PA community. J&M Discount Tire and Service Center is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Broomall, Pennsylvania area. Our goal is to focus on customer service. It is the foundation of our business. J&M Discount Tire and Service Center employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at J&M Discount Tire and Service Center. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse J&M Discount Tire and Service Center website or call us for personalized service. ...more

Categories
Auto Repair, Oil Change, Tire Sales and Repair
Contact
(610) 353-9375
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
600 Parkway Broomall, PA 19008-4205
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J & M Discount Tire and Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(368 Reviews)
Write a Review
Recent Reviews
FD
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Frank D.
Drexel Hill, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/28/2026
0
Dishonest, Disreputable and Liars! Avoid at all costs
Brought my wife's car in 8/8/26 for a simple yearly inspection. A pristine 2019 Buick Encore with 27000 miles (driven 3,800 miles per year). Never had a single part replaced nor had any issues, and every year it qualifies for the mileage exemption. Had the first appointment in the morning. Was told 1hr to 1.5hrs to complete. They close at 4pm. By 1pm I hadn't heard from them, so I called. They said they were just starting to work on it and that it would be ready soon. I asked if it passed inspection or if it needed work. They said it passed both inspections, but recommended two new air filters and an oil change, to which I agreed after asking pricing. When we picked the car up there were numerous additional charges that were never communicated. Paid the bill and I started to follow my wife home. Keep in mind, they're in Lawrence Park Industrial Center and we live in Aronimink DH near St. Dot's (a 2-mile drive). I can see fluid gushing from under the car. Get home, put a piece of cardboard under the engine and in 5 seconds its soaked with antifreeze. We call them up, no answer, they're closed. Phone says to leave a message, but it hangs up on you. Sent the guy a text, no response. Bring it back 8am next day to ask them what happened - they tell me that the water pump is cracked, it was a catastrophic failure. Catastrophic? My wife drives 25 miles any hour to the point where I want to divorce her she's so deliberate and it was only a 2-mile ride. They said it was our fault and wouldn't replace it - on a car that's in pristine, low-mileage condition. They had to wake Jeff Costa (owner) up out of bed to come in. He comes in (wait until you get a load of this guy) and won't even acknowledge us. Says it's not his fault and to get out or he'll call the police. I tried to show him the parking space where they parked the car after servicing, before we picked it up - it had a huge spot stained with antifreeze, the lift that he used to work on the car also had a stain on the ground. I've got photos if you want to see for yourself. They obviously destroyed the water pump during inspection and are being creeps about it. Guess what Jeffy, tell it to the Judge. See you in court - you're a cheat, thief and disreputable - even your receptionist couldn't look at you or us, that's how embarrassed they were.
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